This was the oddest place we ever stayed.
On the up side the employees were nice and helpful and the location is excellent. And the mattress was very comfortable. And now the rest...
So we started out in a room that smelled terrible, possibly a heavy smoker had stayed in the room before us. We went in and out a couple times while getting settled and each time it just bowled us over (by the last time I was almost nauseous) so we asked to move to a different room. They moved us down a floor and it smelled better. But we couldn't understand how the cleaning crew didn't notice the smell - or maybe they ignored it and hoped we wouldn't notice.
Before we moved we noticed that the toilet was tilted to the right (see photo) and there was a photo of the Counting Crowes lead singer over the toilet, which seemed odd and I doubt most people would know who he is.
So down in our new room, the ceilings were a foot lower and my boyfriend had to duck through the doorways (see photo) and as we walked through the hall from the elevator. I had read about this in a review but didn't realize JUST how low they might be.
And then... there was Frank Zappa over the (also tilted) toilet (see photo). His creepy photo made me uncomfortable when I got undressed to take my shower. Speaking of the shower, while the sink and counter had been upgraded the shower dated to who knows when. Nobody has installed those small square white tiles in a long time. Which is evident in the fact that they have had to repair the tiles and didn't get ones that matched exactly. And it's even more obvious when you see the mildew in between the tiles (yes, see the photo).
We had a two room king suite. Overall there was a good amount of space but it was a choppy layout. The cheap white pleather couch wasn't very comfortable and the cushions would not stay put. There is a giant floor standing mirror, a design on the wallpaper, and two photos for 'decor'. I get that it's contemporary, but it just looks unfinished.
We went out for about six or seven hours the next day and came back to find our room still not made up at nearly 4pm. When they did come we declined and just took clean towels. I didn't want to have to spend a half an hour sitting in the lobby when we wanted to relax.
Which brings me to the daily Destination Fee. Let's start with the "free" phone calls - seriously??? How many travelers these days don't have a cell phone? Totally bogus excuse for an extra charge. Then there is the water. I believe it is two free bottles upon check in (which we were sure to take with us since we had paid for them!) so we were wondering if we would get two more the second night (after all they do charge the fee for each night) but since our room wasn't made up we didn't find out. And the breakfast. Oh, and the internet - any decent hotel provides included wifi these days. Given all the comments I've seen here about the DF, they would be much better served to just charge $10 more per night and quit with the lame excuses for why they charge it.
If you do stay here, definitely self-park at one of the parking lots across the street and save $20 per night since that is where your car will end up anyway. I do have to say that some hotels charge more for valet parking but then again, you are parking IN the hotel proper not in a public garage.
We are not nitpicky travelers - we have stayed at all kinds of places. This place is just weird. We just looked at each other over and over and shook our heads. We almost left after the first night but the comfy mattress and good location kept me there for the second night. We didn't understand why there were so many great reviews. I'm not saying definitely don't stay here - I'm saying be sure you are ok with the trade-offs you will make if you do. And if you are over six feet tall, you might want to stay somewhere else, which we will do if we are ever back in Baltimore.
- Official Description (provided by the hotel):
- Brookshire Suites is the perfect place to enjoy the beauty and charm of Baltimore, MD. In the heart of the city's famous Inner Harbor, Brookshire Suites is just steps away from many of Baltimore's fabulous attractions, restaurants and thriving business district. Brookshire Suites perfectly balances spacious rooms, contemporary styling and all the amenities of home away from home. Each one bedroom suite provides spacious living room parlors and separate bedroom, with amenities - from bathrobes to oversized work spaces. Upgraded amenities and services make the Brookshire Suites one of the most business friendly hotels in Baltimore. A guest accessible, coin-operated washer, dryer and laundry supplies are available 24 hours. Also available 24 hours is the Marketplace, an area adjacent to our lobby which sells snacks and various sundries.The Club overlooks the Inner Harbor and is the perfect place to start your day with a hot buffet breakfast. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Booking.com, Orbitz, Travelocity, Tingo, Hotels.com, Priceline, getaroom.com, Venere and Otel so you can book your Brookshire Suites Inner Harbor reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Brookshire Hotel Baltimore
- Brookshire Suites