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BEST WESTERN PLUS Hotel & Conference Center: Traveler Reviews

3.0 of 5
5625 O'Donnell Street, Baltimore, MD 21224
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BEST WESTERN PLUS Hotel & Conference Center
Ranked #33 of 69 hotels in Baltimore
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197 reviews from our community

Traveler rating
    65
    68
    26
    18
    20
See reviews for
Families
63
 
Couples
45
 
Solo
15
 
Business
28
 
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Pittsburgh
1 review
“Weekend visit to see family”
4 of 5 stars Reviewed December 6, 2012

We were happy to find a hotel close to where our son has bought a house. Chose it for the reasonable price when including the free hot breakfast. I joined your rewards club in case we do stay again. The service was good and everyone was friendly.

  • Stayed December 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Review collected in partnership with Best Western

Ask PAUL M about BEST WESTERN PLUS Hotel & Conference Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Santa Cruz, California
1 review
“Couldn't dream of a better place!”
5 of 5 stars Reviewed December 5, 2012

I was in Baltimore for two nights and couldn't have asked for a more comfortable spot. The employees were so welcoming and helpful that it made my stay in Baltimore so much better! The breakfast had many tasty options and room had everything I needed. I left Baltimore not only thinking that I'd eventually return to such a vibrant community, but knowing which hotel I'd call to make a reservation, the Best Western on O'Donnell Street.

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Randy D about BEST WESTERN PLUS Hotel & Conference Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington DC, District of Columbia
1 review
“One of the BEST”
5 of 5 stars Reviewed December 4, 2012

The management here is outstanding, and it shows in the quality and attentiveness of the staff. Rooms are totally re-done. COMFY beds. Large rooms. With a microwave and we even had a couch. Awesome shuttle service to anywhere you want to go. The beds are as nice as any fancy hotel anywhere. They allowed me a late checkout with no problem. Plenty of parking. Hotels in Baltimore can be expensive and gross, I have been traveling there for years. BUT, this is my go -to hotel now.

Room Tip: I have always been on floor 11. Nice big rooms with a couch.
See more room tips
  • Stayed November 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Frequent T about BEST WESTERN PLUS Hotel & Conference Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Senior Reviewer
10 reviews 10 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Our Amazing Baltimore Adventure”
5 of 5 stars Reviewed December 4, 2012

My husband and I were living in France when he was recruited for a position in Baltimore. I chose this hotel for his interview because of it's great location. My husband was offered the job, and his new employer offered to reimburse him for 30 nights in a hotel. His employer suggested that he could go to a more expensive hotel, but he refused to stay anywhere else. We stayed there about six weeks total; in October, December and January. The facilities are very nice; I especially loved the heated pool and hot tub. The customer service was exceptional. The staff were very helpful and went out of their way to find us restaurants, cabs, etc. Whenever we had a request or concern the staff were responsive immediately and went out of their way to meet our needs. I was initially booking on hotels.com but later I learned that the hotel will match or beat prices advertised online, and you can earn rewards points booking with Best Western directly. There is tons of free parking, a shuttle to the inner harbor which is very convenient because parking in the inner harbor is difficult, and a free breakfast buffet. The price was unbelievable, especially for the value. It is not possible to get a hotel of this quality elsewhere in the area, especially at this price. We travel all over the world for business and leisure, at least 12 times a year, and this is one of the best hotels we have ever encountered. I was so impressed that I stayed at other Best Westerns four of the nine trips I have taken since our stay here. We have also sent our friends to this hotel and they have been pleased and satisfied.

Room Tip: Top floors have a good view
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  • Stayed January 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Baltimore Md
1 review
“An outstanding stay”
5 of 5 stars Reviewed December 2, 2012

Traveled to Baltimore 3 times in the last 2 months. On our last stay there was a little problem with our room, it was fixed within the hour. This was no small feat because it was after hours. Within a few days we were called by the owner. He offered us a free night on our next stay.
When we returned 2 weeks we went to Toby's Dinner Theater right there in the hotel. The food was excellent and plentiful. Alan was our server and he was excellent both as a server and an actor in the show.

In all the staff here is great. They all went above and beyond. From the maintenance man that responded to our problem from his home, to the friendly front desk staff.
The most enjoyable stay in a hotel I have ever had. I will definitely come back again.

  • Stayed December 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS Hotel & Conference Center

Also Known As:
Best Western Plus Hotel And Conference Center
Best Western Plus Hotel Baltimore
Best Western Plus Hotel
Best Western Hotel Baltimore
Best Western Baltimore
Baltimore Best Western
Address: 5625 O'Donnell Street, Baltimore, MD 21224
Phone Number:
Region: United States > Maryland > Baltimore
Amenities:
Bar/Lounge Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#3 Best Value Hotels in Baltimore
Price Range: $$
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
The Best Western Hotel & Conference Center is conveniently located off I-95 with plenty of free parking. We offer a complimentary scheduled shuttle to the Inner Harbor, the Baltimore Convention Center and Johns Hopkins Hospitals. As seating is limited, guests are required to sign-up for this service at the Front Desk. Room amenities include a microwave/refrigerator, coffee maker, iron/ironing board and hair dryer. ... more   less 
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BEST WESTERN PLUS Hotel & Conference Center
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