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BEST WESTERN PLUS Hotel & Conference Center: Traveler Reviews

3.0 of 5
5625 O'Donnell Street, Baltimore, MD 21224
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BEST WESTERN PLUS Hotel & Conference Center
Ranked #34 of 69 hotels in Baltimore
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198 reviews from our community

Traveler rating
    65
    68
    27
    18
    20
See reviews for
Families
64
 
Couples
45
 
Solo
15
 
Business
28
 
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Ottawa, Canada
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
12 helpful votes 12 helpful votes
“Very Good Value”
4 of 5 stars Reviewed January 31, 2012

We stayed here the night before we left on a cruise out of the Port of Baltimore. The hotel is a bit older but it's clean and the rooms are of a good size and quiet. The staff and service were very good. The included breakfast was basic but satisfying. Kids will love making their own waffles.

The hotel included free parking for our car while we were on the ship and also free shuttle service to and from the hotel and the port. Next time, we will stay a few extra days at the hotel and get to know Baltimore a bit more. Can't beat this value.

  • Stayed January 2012, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Baltimore, Maryland
1 review
2 helpful votes 2 helpful votes
“A Real Oasis”
5 of 5 stars Reviewed December 27, 2011

I was looking for a place for my wife's birthday celebration. I wanted near Baltimore, but not deep in the "heart" of the city. I could not have made a better selection. The service, facility, and all levels of management and staff were just outstanding in the performace of their duties. I would recommend this specific location without any reservations. I cannot over express my pleasures. I even thought that the pricing for the banquet and rooms were very reasonable. They made good on all promises. My guests were extremely pleased and the food was GREAT. Quality and Quanity

Room Tip: The 11th floor was great. I am considering a periodic weekend getaway, same place and same room.
See more room tips
  • Stayed August 2011, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
salem,va
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
“Clean, Comfortable Accomodations”
4 of 5 stars Reviewed December 9, 2011

easy access to johns hopkins, inner harbor, restaurants and freeway. nice view from 8th floor. comfortable beds, pillows and pleasant staff. the free breakfast was a nice plus which included eggs, sausage, cereals, juice, breads, etc., more than your normal continental breakfast. we didn't use the shuttle bus but if you are going to johns hopkins, it would definitely save you on the parking fees.

  • Stayed December 2011, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Milwaukee, Wisconsin
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
“Great Low Price Hotel”
4 of 5 stars Reviewed December 7, 2011

I recently traveled to Baltimore for interviews and was very impressed by the Best Western. Although the hotel is not situated in the friendliest part of town, the staff was friendly and helpful (especially the hotel shuttle drivers!) and amenities included a hot breakfast every morning and free hotel shuttle service to all of the local hospitals and even the downtown Baltimore area. I highly recommend staying here if you are on a tight budget but would still like to get the most out of your city visit!

  • Stayed December 2011, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
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Delaware, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Treated as a Guest Always”
5 of 5 stars Reviewed November 18, 2011

I have to say, I experienced the best service at this hotel I've ever had in my life. I was visiting my friend at Johns Hopkins University, however, after a strange experience with the Chinatown bus company, I was left stranded in Baltimore travel plaza. I walked into Best Western, hoping they could give me directions to the University. However, after speaking with the front desk clerk, I learned the University was almost impossible to get to via public transportation.

After finding out a cab would cost more than $50, I was in panic. I am a college student after all, and operating on a tight budget. However, the front desk clerk, Kal, couldn't have been more helpful. He was driving a guest to Johns Hopkins Hospital and said he'd give me a ride as well. He didn't have to do that. I wasn't a guest at the hotel and he had no responsibility to help me out. Yet, he did it anyway. He talked to me and calmed me down and directed me to someone in the hospital, who knew where the free shuttle to the University was located. Without his help, I would have been stranded in Baltimore.

I am eternally grateful for the amazing service I received at the Best Western Plus and if I'm ever in Baltimore I can guarantee, I will be staying there.

  • Stayed November 2011, traveled solo
    • 5 of 5 stars Service
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Additional Information about BEST WESTERN PLUS Hotel & Conference Center

Also Known As:
Best Western Plus Hotel And Conference Center
Best Western Plus Hotel Baltimore
Best Western Plus Hotel
Best Western Hotel Baltimore
Best Western Baltimore
Baltimore Best Western
Address: 5625 O'Donnell Street, Baltimore, MD 21224
Phone Number:
Region: United States > Maryland > Baltimore
Amenities:
Bar/Lounge Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#3 Best Value Hotels in Baltimore
Price Range: $$
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
The Best Western Hotel & Conference Center is conveniently located off I-95 with plenty of free parking. We offer a complimentary scheduled shuttle to the Inner Harbor, the Baltimore Convention Center and Johns Hopkins Hospitals. As seating is limited, guests are required to sign-up for this service at the Front Desk. Room amenities include a microwave/refrigerator, coffee maker, iron/ironing board and hair dryer. ... more   less 
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