My family and I were coming to Baltimore for the Orioles game and to visit the Inner Harbor. When we arrived at the hotel-we were told of a slight problem with our Hotel Room and they had to switch our room. Tahlia Williams-the Guest Service Rep-could not have been more professional, courteous, pleasant or helpful. She accommodated us with no interruptions or issues and assisted us in anyway that we needed during our stay. Whatever we needed-she was there for us. Whether it was getting a Taxi-Aquarium Tickets-Our vehicle from Valet-advice for Dinner-nothing was a bother to her. If we ever return to Baltimore, we would definitely return to this Hotel because of Tahlia, Antonio-the manager and the utmost customer service that we were provided. The visit and the hotel stay was a great experience for our family.
- Official Description (provided by the hotel):
- The SpringHill Suites by Marriott Baltimore Inner Harbor Downtown Hotel provides spacious suites 25% larger than comparably priced hotel rooms with complimentary internet, microwave, fridge, and luxury bedding. We are a short 10 miles from the Baltimore-Washington International Airport (BWI) and within walking distance of Inner Harbor and the Baltimore Convention Center. The SpringHill Suites Baltimore Hotel is near several of Baltimore's best shopping including Harborplace Baltimore, Ravens Stadium, The National Aquarium, Camden Yards and Harbor East. SpringHill Suites is located on the Purple Line, which provides free transportation to Penn Station and the historic Mount Vernon and Federal Hill neighborhoods. ... more less
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- Also Known As:
- Springhill Suites By Marriott Baltimore Inner Harbor Hotel Baltimore
- Springhill Suites Baltimore Downtown