We stayed at Springhill Suites during Preakness weekend. While it was expensive like every other nice hotel in the area, we were blown away by the service we received! When we arrived we had a room on the 11th floor...yikes...tiny porthole-like windows and made us very claustrophobic! We called Yolanda at the front desk who was able to move us to another room that was just as large but far better for us. The hotel is in a great location and we were able to walk to lots of things. We took cabs to the racetrack. Our highlight at the hotel was Gary, who does service like nobody else! He was such a hoot and got us anything we needed at breakfast. I loved the historic qualities of the hotel, which have been well maintained. Overall we had a great trip and would stay here again if we come back for the Preakness.