I stayed at this hotel for 3 nights. The hotel was very clean. I thought the room was going to be a little bigger then it was but it was nice. The hotel staff was GREAT, every staff member that I ran into they greeted me even down to the cleaning ladies as I was waiting for the elevator down I had on my Ravens Jersey and the cleaning lady talked to me about football and how nice the staduim was! That was going above and beyound in my book. I also have to speak about Kyle Yount (Guest Services), I have never been in Baltimore and did not know where anything was, Kyle got out a map everytime we left to go somewhere and showed us how to get there. He was so nice. He gave my boyfriend Take out menus the one night we wanted to order! He was so nice greeted us by name everytime we walked in and out! He made my experience much better being that I was from out of town!!!!