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Americas Best Value Inn: Traveler Reviews

2.0 of 5
6510 Frankford Avenue, Baltimore, MD 21206
Hotel amenities
Americas Best Value Inn
Ranked #53 of 69 hotels in Baltimore
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37 reviews from our community

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Traveler rating
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Date Rating
Union, New Jersey
1 review
2 helpful votes 2 helpful votes
“WEEK OF HORROR!”
1 of 5 stars Reviewed July 16, 2012

I would definitely not recommend this hotel, (if that's what you want to call it), for anyone to stay. I would have rather stayed under a bridge under the freeway. The staff was unprofessional and down right ghetto (but I'm sure that's what they are used to). The manager/owner is a serious joke. He was the leader of that nasty rat pack of a hotel. No microwaves in room, outlets had shortages and some not working, iron not working, smoke alarm hanging from wall, toilets soiled, And this was just the first day. So you can imagine the rest. Take a word from the wise, if anyone suggests that you stay at Americas Best Value Inn at 6510 Frankford Avenue, Baltimore, Maryland please do yourself a favor and run in another direction.

Room Tip: Choose another hotel if you want a good room!!
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  • Stayed July 2012, traveled with family
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
Ask VETTE70 about Americas Best Value Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
patpatel, General Manager at Americas Best Value Inn, responded to this review
August 28, 2012
We appreciate you letting us know of your experience and apologize your stay was less than expected. The incident with the staff is not typical of our hotel and we again apologize and will address any issues. Microwave was brought up to your room upon request. Our hotel is very proud of its level of service, cleanliness and quality of its product and for this reason your comments are very troubling and will certainly be looked into.
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Sacramento
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Will not recommend this hotel”
2 of 5 stars Reviewed June 21, 2012

The hotel is located in the industrial area of Baltimore. Our hotel window view is facing steel buildings and big ridge trucks are parked next to the hotel parking lot at night. The hotel entry is uninviting and the couches are smelly. It appears that this area is unsafe @ night.

  • Stayed June 2012
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask maganda72 about Americas Best Value Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
patpatel, General Manager at Americas Best Value Inn, responded to this review
August 28, 2012
We appreciate you letting us know of your experience and apologize your stay was less than expected. It's your feedback that we are able to improve our product and services. We welcome an opportunity to earn back your business,please fell free to call or email me if you ever return to the area again.
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Boston, Massachusetts
1 review
1 helpful vote 1 helpful vote
“Don't give them your credit card!”
1 of 5 stars Reviewed June 6, 2012

Horrific service, horrific hotel. If I could give it a negative 5 I would. My family stayed at the hotel for 2 nights with the bill ALREADY paid beforehand. We ordered an extra cot for the first night, and I happened to pay for it with my credit card. Note: I only stayed one night there. Couple days later, I realized my credit card was charged a random $110+ from the place even though it 1) wasn't my reservation, 2) everything was already paid for beforehand, and 3) I never signed anything which said they had permission to charge me that amount, which pretty much makes what they did illegal.

Called them like 10 times (literally), got 1 return call ONCE. And then never again. Eventually the front desk person at one point said the amount was already being taken off and should be back in my account in 2 days. No apology was given, just a "I have no idea how that happened." A week later, the charge is STILL there, and when I call back, they say just keep on leaving the guy Mr. Patel or whatever his name is yet ANOTHER voicemail. I tell them that no one ever calls me back and the front desk person tells me she can't do anything to solve that and was incredibly flippant about it.

STILL in the process of trying to reach someone and get this settled.

If you have such a lack of respect for your customers, why are you in the hospitality business? Point being, don't let them have your credit card info! The rest of the stay was fine in itself, our room smelled like smoke and we don't smoke, but whatever, we weren't overly concerned with that. The important part, this place just takes your credit card information and charges whatever they want on it. Complete and utter scam of a business!!!

  • Stayed May 2012, traveled with family
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
Ask W Z about Americas Best Value Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
patpatel, Accounting at Americas Best Value Inn, responded to this review
August 28, 2012
We appreciate you letting us know of your experience and apologize for an accounting error. We tried calling 4-5 times to get more details on your stay to solve the billing issue, but were not successful connecting with you. Finally, after finding out more info from your last voice mail message, we were able to see the accounting error on our part. We had billed your credit card incorrectly and issued the refund immediately and charged the correct credit card for the travel agency. Again, our apologies and hope you'll give an opportunity to welcome you on your future visit to Baltimore area.
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Sun City Center, Florida
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
“good for the money”
4 of 5 stars Reviewed June 3, 2012

had to come to Baltimore for John Hopkins place is very clean and pretty cheap not far from hospital staff i polite all and all good for he money

  • Stayed June 2012, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
Ask dave s about Americas Best Value Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ohio
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
“great value”
3 of 5 stars Reviewed March 10, 2012

The price is excellent, the rooms arent bad, and the staff is nice. If youre looking for a cheap,clean place to stay, this is it. Doesnt have the best location, and its kind of hard to find if your not familar with baltimore.

  • Stayed September 2011, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask langais about Americas Best Value Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Americas Best Value Inn

Also Known As:
Americas Best Value Hotel Baltimore
Americas Best Value Hotel
Best Inn Baltimore
Baltimore Best Inn
Address: 6510 Frankford Avenue, Baltimore, MD 21206
Region: United States > Maryland > Baltimore
Amenities:
Business Center Free Breakfast Free High-Speed Internet Free Parking Room Service Wheelchair access
Hotel Style:
Ranked #53 of 69 hotels in Baltimore
Price Range: $
Hotel Class:2 star (2*)
Official Description (provided by the hotel):
Our courteous staff is here 24/7 to help make our hotel your home away from home. Start your day with our free continental breakfast served daily from 5:30am-9:30am featuring an array of items like danishes, muffins, bagels, breads, donuts, cookies, assorted cereals, oatmeal, various spreads, fruits, juices, coffee, and tea. Our hotel provides guests with free Wi-Fi, guest laundromat, free wake-up service, and a free newspaper in the lobby. We also offer a free at no cost business center with 2 desktop computers with Internet, Microsoft, Excel, and printing/copying. All of our guest rooms are comfortably equipped with 37" flat panel television with cable/satellite TV with HBO, mini-fridge, coffeemaker, sitting area, iron with ironing board,in room safe and more. At Americas Best Value Inn Baltimore, We've Got You Covered from the time you hit the road until your head hits the pillow. ... more   less 
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