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“Maintenance,service, cleanliness” 5 of 5 stars
Review of Hampton Inn Baltimore-Downtown-Convention Center

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Hampton Inn Baltimore-Downtown-Convention Center
2.5 of 5 Hotel   |   550 Washington Blvd, Baltimore, MD 21230   |  
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Free Valet Parking!
Ranked #3 of 59 Hotels in Baltimore
Certificate of Excellence 2014
Oakland, California
1 review
“Maintenance,service, cleanliness”
5 of 5 stars Reviewed December 18, 2013

The room was well cared for. Whenever we needed something or had a problem the maintenance manager( Buddy) was right on the case. I watched him work, going from customer to customer solving problems. He was always cheerful and helpful.
He acted like he was personnally responsible for keeping the Hampton Inn in tip top shape.

  • Stayed October 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bill D, General Manager at Hampton Inn Baltimore-Downtown-Convention Center, responded to this review, December 19, 2013
Hello Maxine W,

Thank you for taking a minute to post a review of your stay. I'm glad to see our staff took good care of you. I think we may have crossed you up with the names, but both Mike and Darrell are incredibly valuable to our team. We all take a lot of pride in our hotel, thank you for sharing your experience.

Thank you,
Bill Dillon
General Manager
Hampton Inn - Baltimore Downtown/Convention Center
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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732 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (111)
Date | Rating
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English first
Brooklyn, NY
Senior Contributor
31 reviews 31 reviews
13 hotel reviews
Reviews in 22 cities Reviews in 22 cities
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed December 17, 2013

We stayed at this hotel over the weekend (Fri - Sun) for my daughter's gymnastic competition. Convenient location and GREAT service. For example - we asked for a crib and it was brought to our room right away. Next day my wife went downstairs to ask if there's a refrigerator in the kitchen where we could store some milk and yogurt till the next day and the small refrigerator was brought to our room within a few minutes. Room was clean. Bathroom is updated. My kids enjoy their time in the pool. It's small, but clean and doesn't have the usual heavy Clorox smell. Breakfast selection was good too.
Would stay there again next year.

  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bill D, General Manager at Hampton Inn Baltimore-Downtown-Convention Center, responded to this review, December 19, 2013
Hello alex1619,

Thank you for your review. We appreciate your business and are so happy you enjoyed your stay with us. I look forward to sharing your comments with our staff. We hope you will come back and stay with us again the next time you come to Baltimore!

Thank you,
Bill Dillon
General Manager
Hampton Inn - Baltimore Downtown/Convention Center
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Northern NJ
Senior Contributor
41 reviews 41 reviews
32 hotel reviews
Reviews in 23 cities Reviews in 23 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed December 14, 2013

We needed to book a hotel in Baltimore Inner Harbor area because our daughter was participating in Christmas on the Chesapeake gymnastics competition held at the Convention Center. We've been to Baltimore a couple times in past 5 years, including one year ago for this same event. The first time we did not need to attend an event at the Convention Center, and we stayed at Homewood Suites, which we liked. But Homewood is not as convenient to the Convention Center. Last year we stayed at the Sheraton, which is a host hotel for this event and connected by walkway to the Convention Center. The Sheraton is very convenient to the Convention Center, but not as comfortable as a suite at this Hampton Inn. The two block walk or so for a suite at the Hampton Inn was a better choice for us.

The suite at the Hampton Inn was large and comfortable, and a great value. The normal price for Hampton is much lower than the "list" cost for some of the other major and supposedly higher end hotels in this area. Although we had very attractive group rates at host hotels adjoining or just across the street from the Convention Center, we were glad we chose this Hampton suite for about the same price.

The suite at the Hampton was large, with two large and very comfortable queen beds, and a pull out couch. The layout of the room is great for a family, with two sinks and large vanity outside the bathroom. Temperature controls worked well, and were not painfully noisy as in many hotels. The room comes with a small kitchen area, including refrigerator, coffee maker, etc, and it has plenty of closet space and room - - you don't feel like you are on top of each other. The bedding and pillows were very comfortable, and restful.

Service at the hotel was very good. My wife was very happy with the people who worked at the hotel, including the desk, valet, and the breakfast area workers.

The breakfast area is nice and generally clean. The breakfast itself is just OK. They did change the hot food from one day to next, but it is prepared en masse, so it is not like going out to a restaurant for breakfast. Still, just the fact that it comes as part of the package for same or significantly less than other large hotels in this area is a bonus.

The only real complaint was the noise. We had a room on the 4th floor on the side of a busier street. Traffic noise can be heard in the room from street level. We also heard some banging in or on the wall during the night or early morning.

Overall, if you want a good value within walking distance of Camden Yards, Convention Center, Inner Harbor, or even M&T football stadium, this Hampton is a good choice.

Room Tip: To avoid noise, assume highest floors or side of the hotel with less busy traffic are best.
See more room tips
  • Stayed December 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bill D, General Manager at Hampton Inn Baltimore-Downtown-Convention Center, responded to this review, December 16, 2013
Hello SDND,

Thank you for posting such a complete and well written review! We appreciate your business. Thank you for taking time to mention the hard work of our staff. We take a lot of pride in what we do and we hope it shows.

We know there are a lot of hotels here in Baltimore as you mentioned. We hope you enjoyed your stay enought to come back for another visit soon.

Thank you,
Bill Dillon
General Manager
Hampton Inn - Baltimore Downtown/Convention Center
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mooresville, North Carolina
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed December 14, 2013 via mobile

We asked for top floor when reserving. Showed up and got mid level.
Major construction in lobby and the room smells bad.
Usually Hampton in OK. Not this time...
Too late and too much trouble to change hotels.
Live and learn. Reviews on this site said it was great.

Stayed December 2013, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bill D, General Manager at Hampton Inn Baltimore-Downtown-Convention Center, responded to this review, December 16, 2013
Hello Ken B,

Thank you for your candid comments. I am very sorry your recent stay was not what you expected. I have sent you a private message to get more information about your stay with us so I can look into the room assignment to see why you were assigned a mid level room instead of a high floor.

I also want to look into the room smell you described. I hope you will take a moment to reply to my request, or contact me here at the hotel directly.

Thank you,
Bill Dillon
General Manager
Hampton Inn - Baltimore Downtown/Convention Center
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stamford, Connecticut
Senior Contributor
37 reviews 37 reviews
19 hotel reviews
Reviews in 23 cities Reviews in 23 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed December 13, 2013

Like most Hampton Inns, this one downtown across the street from the Camden Yard baseball stadium gave my wife and I a Hilton quality room for a Days Inn cost. The only minor sacrifice is there's no restaurant (except for continental breakfast served in the lobby) or bar. However, Baltimore has dozens of excellent.restaurants within walking distance or a short taxi ride away.

  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bill D, General Manager at Hampton Inn Baltimore-Downtown-Convention Center, responded to this review, December 16, 2013
Hello VinCrosbie,

Thank you for your review. We appreciate the feedback and are glad that you found us to be a good value for your recent stay with us. Hampton Inn may not have all of the bar and restaurant options of Hilton, but we do our best to offer a clean and comfortable room, a nice breakfast, free internet and great service.

Thank you for staying with us, we hope you will come back for another visit soon!

Thank you,
Bill Dillon
General Manager
Hampton Inn - Baltimore Downtown/Convention Center
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Cranbury, New Jersey
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 6, 2013

We came in for a quick visit to family and while we normally stay at a more expensive hotel, we thought we'd try the Hampton Inn. It was better! The suite was huge, clean, and quiet. Perfect location. Great staff--we'll be back, for sure.

  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bill D, General Manager at Hampton Inn Baltimore-Downtown-Convention Center, responded to this review, December 9, 2013
Hello CiarCullen,

Thank you for your review! We are so happy to see that we exceeded your expectations. We may not have the bars and restaurants that the big fancy hotels have, but we do work hard to offer great service. We hope to see you again soon!

Thank you,
Bill Dillon
General Manager
Hampton Inn - Baltimore Downtown/Convention Center
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vienna, Austria
1 review
5 of 5 stars Reviewed December 2, 2013

Great hotel in perfect location if you are searching for a convenient stay in Downtown Baltimore. Friendly and nice, no problems and no complaints. The breakfast is included and the price is mor than reasonable.

  • Stayed November 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bill D, General Manager at Hampton Inn Baltimore-Downtown-Convention Center, responded to this review, December 4, 2013
Hello Franz W,

Thank you for your review. We are so glad to see that you enjoyed your stay and that our breakfast had everything you needed. We look forward to your next visit!

Thank you,
Bill Dillon
General Manager
Hampton Inn - Baltimore Downtown/Convention Center
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Baltimore-Downtown-Convention Center

Address: 550 Washington Blvd, Baltimore, MD 21230
Phone Number:
Location: United States > Maryland > Baltimore
Amenities:
Free Breakfast Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Baltimore
#3 Family Hotel in Baltimore
#4 Romantic Hotel in Baltimore
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Baltimore-Downtown-Convention Center 2.5*
Number of rooms: 126
Official Description (provided by the hotel):
Within walking distance to many of downtown Baltimore's main sites, including Oriole Park at Camden Yards, The Convention Center, University of Maryland Medical Center, this hotel provides comfortable accommodations and modern amenities, in the heart of the city. Guests can also visit the nearby Babe Ruth Museum, the B & O Railroad Museum, M&T Stadium and the exciting Inner Harbor. Guests at the Baltimore Downtown Convention Center Hampton Inn can also relax on comfortable Cloud Nine beds and enjoy in-room movies on flat-screen TVs. The hotel also offers a delicious free hot breakfast as well as wireless internet access and free guest laundry services ... more   less 
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Also Known As:
Hampton Inn Baltimore Downtown Hotel Baltimore
Hampton Inn Camden Yards
Baltimore Hampton Inn

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