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“What a Bargain!!” 4 of 5 stars
Review of Residence Inn by Marriott Baltimore Downtown/Inner Harbor

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Residence Inn by Marriott Baltimore Downtown/Inner Harbor
3.0 of 5 Hotel   |   17 Light St, Baltimore, MD 21202 (Downtown)   |  
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Hotel amenities
Special Deal
Free Breakfast
Ranked #19 of 69 hotels in Baltimore
Cary, North Carolina
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
“What a Bargain!!”
4 of 5 stars Reviewed April 17, 2013

Excellent location - great price for Inner harbour Baltimore when booked (and prepayed) on their website. Full kitchen, great breakfast included with room fee. Only 2 blocks from Inner harbour - but parking is $24/night so leave the car at home! Staff is eager to help and provided directions to everywhere we asked. Would stay here again!

  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pminer, General Manager at Residence Inn by Marriott Baltimore Downtown/Inner Harbor, responded to this review, April 18, 2013
Thank you for taking the time to review the Residence Inn by Marriott-Baltimore Inner Harbor. I am happy you found our hotel to be a great value.

Parking in Downtown Baltimore is very expensive. At the Residence Inn by Marriott-Inner Harbor, we only offer valet parking at $32 per day. This includes in and out priveleges and you can leave your car at the hotel until 5pm. Area garages are less per night (around $24), however, most of them start their new day at 7AM. They also charge you every time you go in and out of the garage.
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399 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (78)
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English first
Manhasset, NY
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed April 17, 2013

We (myself and 2 pre-teens) visited the Inner Harbor for 2 nights during Spring Break. We chose the Residence Inn here because of positive reviews on this site, and for its location and amenities offered. The free Charm City Circulator bus brought us within a block of the hotel from Penn (Amtrak) Station (short ride, 10 minutes or less). We did not use the valet parking, so cannot comment on that amenity.

Check in was a breeze and our room was ready, even though we arrived at noon (official check in time is 4pm). My online request for a room on a high floor was accommodated. We felt safe here, as a cardkey must be swiped in the elevator before it will take you anywhere. Our room, a Queen (2 bed) studio was spacious, clean and very comfortable. We loved it. The free wifi was dependable. When the room felt too warm for us, we simply turned off the heat and were fine. Water pressure was fabulous, and the bed was comfortable. We did hear many sirens at night which were very loud. There are no in room safes, but we were told the front desk had ones for guests to use that could hold small items (not laptops, etc.) Requests from housekeeping (extra shampoo, luggage rack, bathroom tissue) were attended to within minutes, and we found everything in the room to be clean and in order. The furniture and bathroom vanity could use some updating, as they appeared tired and a little worn. In the lobby, there is a 24 hour coffee/tea counter which I used often. The morning breakfast is very well attended to by pleasant and helpful staff who we observed were constantly restocking, cleaning, and wiping down tables. We found the food very adequate; we did not partake in the 3 hot offerings (biscuit sandwiches, potatoes, eggs). Other items offered were yogurt parfaits, various other yogurt cups, fresh fruit, bagels, muffins and a make-your-own waffle station. Beverages were plentiful: coffee, hot cocoa mix, milk, assorted juices in a fountain dispenser. On the Monday and Tuesday mornings we were there, we had no trouble finding seats in the comfortable, cozy seating area. The hotel is a short easy walk to the Harbor, just 2 easy blocks away. A few feet away on the same side of the street are Dunkin Donuts, and a CVS (note, this store closes at 6pm on Sundays). Directly across the street is 7-11. We stocked our full size refrigerator with beverages from these stores and found it very convenient.

The front desk and everyone else we encountered were pleasant, helpful and accommodating. When we departed, we simply exited the hotel doors, crossed the street and waited once again for the free Charm City Circulator bus to return us to Penn Station. We were very pleased with all aspects of this hotel and, although there were less expensive options, we would stay here again when visiting Baltimore.

  • Stayed March 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pminer, General Manager at Residence Inn by Marriott Baltimore Downtown/Inner Harbor, responded to this review, April 19, 2013
What a great review! Thank you for taking the time to write about your experience in Baltimore. We appreciate your business and look forward to seeing you again.
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Alexandria, VA
Top Contributor
82 reviews 82 reviews
24 hotel reviews
Reviews in 39 cities Reviews in 39 cities
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed April 14, 2013

This Residence Inn has a great location: just a short walk to the Inner Harbor attractions: The Aquarium is amazing and the water taxi a good way to see the city from the water while traveling between interesting sites. The staff was unfailingly friendly and helpful.

Our room was very spacious, light, bright, and clean, with a very comfortable bed. Breakfast was more generous than many hotels of this kind, and served in a pleasant and attractive setting: two rooms are available, so despite a busy weekend day, it was easy to find a table.

Only downside is parking: $32 overnight valet parking. Service was prompt and good, but in late afternoon, there was a little wait and a very congested areas for cars coming and going.

Room Tip: We like rooms away from elevator, but were given a room very close to the elevator. It was very qui...
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  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pminer, General Manager at Residence Inn by Marriott Baltimore Downtown/Inner Harbor, responded to this review, April 19, 2013
Thank you for comments. Feedback such as yours really do make all the difference. Thank you!
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wilkes-barre, pa
Senior Contributor
22 reviews 22 reviews
3 hotel reviews
Reviews in 13 cities Reviews in 13 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 10, 2013

This hotel is within walking distance to everything Inner Harbor has to offer. The rooms are inviting and comfortable and the staff is eager to help in any way they can. Valet parking makes everything easy. Restraunts are abundant also within walking distance, almond with a pharmacy for any forgotten items.

  • Stayed July 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington DC, District of Columbia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed April 8, 2013

The price, location and very nice staff made this hotel a perfect getaway for a quick weekend away with the kids. The breakfast, "welcome" dinner and great location made it a great place for quick walking trips with the kids to the exellent Aquarium, Science Museum and the Orioles game. Couldn't say enough about the staff....Betty, you're great!

  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pminer, General Manager at Residence Inn by Marriott Baltimore Downtown/Inner Harbor, responded to this review, April 19, 2013
Thank you for your review and recognizing Betty. My staff loves when they make Trip Advisor comments!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Baltimore, Maryland
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed April 8, 2013

I stayed there with my little dog when we lost power during the storm Sandy. The hotel was wonderful and the restaurant in the hotel was terrific. The rooms were very clean and the little kitchen was fully equipped with everything you need .

  • Stayed October 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richmond, Virginia
Contributor
18 reviews 18 reviews
11 hotel reviews
Reviews in 15 cities Reviews in 15 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed April 6, 2013

Recently spent two nights in a 2 bed/2 bath suite - perfect for families with children. Room was super clean and spacious and beds were very comfortable. Room was extremely quiet with one exception - the street noise is terrible. We were on the 5th floor and rooms overlooked the street/alleyway. Woke up first night at 2am with someone screaming/arguing on the street below; trash trucks both nights woke us up multiple times; sirens were non-stop. Not the hotel's fault, but you need to know this if you are a light sleeper - Baltimore appears to be a very noisy city!

Hotel staff was clearly focused on customer service - valet attendents were professional and friendly - Robbie and Andrew specifically went out of their way to help. Had some trouble with our ice maker in the room and front desk staff got us a bag of ice. Only downside was the staff on duty during the complimentary breakfast. The crowd was quite large one morning and the staff was having trouble keeping food and plates stocked - no one was available to clean tables and there was no where for people to put their dirty dishes, much less sit down. When a lady did finally come to clean up, all she could do was roll her eyes and make nasty comments under her breath about how rude people were for leaving such a mess when, in reality, it wouldn't have been half as bad if someone was staying on top of the clean up. I know they were doing what they could with the staff they had, but she was so obvious about her frustration and contempt toward the guests that she stood out given the professional attitude we encountered from everyone else.

Location is great - 2 blocks from the inner harbor near shopping and dining. Only thing stopping us from a 5 star rating was the noise and lackluster breakfast given the price; however, an overall good choice when visiting Baltimore inner harbor.

Room Tip: rooms on higher floors may have less street noise
See more room tips
  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Residence Inn by Marriott Baltimore Downtown/Inner Harbor

Address: 17 Light St, Baltimore, MD 21202
Phone Number:
Location: United States > Maryland > Baltimore > Downtown
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#16 Romantic Hotel in Baltimore
#16 Family Hotel in Baltimore
#18 Business Hotel in Baltimore
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn by Marriott Baltimore Downtown/Inner Harbor 3*
Official Description (provided by the hotel):
The Residence Inn Baltimore/Downtown is the city’s premier, downtown all suite hotel. Offering 188 studio, one and two bedroom suites with fully equipped kitchens and spacious living and dinning areas the Residence Inn Baltimore is the perfect hotel choice for guests visiting for a day, a week, a month or longer. Located in the heart of Baltimore, business travelers can walk to nearly any office in the city, and we are just steps away from the Baltimore Convention Center or the Baltimore Courthouse. Leisure travelers can walk two blocks to Baltimore’s famed Inner Harbor to visit the Baltimore Aquarium, US Constellation or the multitude of shops and restaurants on the waterfront and experience the best Baltimore has to offer. Our sports enthusiasts can pre-game at 17 Light, our on-site restaurant & lounge. Oriole Park at Camden Yards, M&T Bank Stadium and the First Mariner Arena are also with in walking distance of the hotel.The Residence Inn Baltimore/Downtown is an excellent choice if you’re planning a meeting or group event. The hotel has 1,100 square feet of meeting space which can accommodate fully catered events for up to 80 people. Our on-site restaurant and lounge, 17 Light is open for lunch, dinner and room service, and features happy hour specials Monday thru Friday. Replenish after a long day of meetings or touring “Charm City”, and enjoy American Cuisine and some Baltimore favorites like our jumbo lump crab cakes. Kick back, relax and enjoy a beer, glass of wine, or your favorite cocktail in before taking the elevator home. Come experience 17 Light Restaurant & Lounge!We are easy access the Baltimore’s top medical facilities. Johns Hopkins Hospital and University centers offer our guests complimentary shuttle service to and from the hotel. The University of Maryland Medical Center and Mercy Hospital are also very convenient to our hotel Our hotel offers large suites, complimentary hot buffet breakfast, evening social events Tuesday through Thursday, complimentary high speed internet, on site business center, and guest laundry facilities. Offer discounted room rates for guests staying five nights or more while earning Marriott Rewards points make us the best value in Baltimore.Our staff specializes in creating a comfortable home like atmosphere with all the conveniences of a hotel. We want to help make your next trip to Baltimore a particularly memorable one. The Residence Inn Baltimore Downtown makes it easy to enjoy all the things “Charm City” has to offer. ... more   less 
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Also Known As:
Residence Inn By Marriott Baltimore Downtown/Inner Harbor Hotel Baltimore
Residence Inn Baltimore Downtown
Baltimore Residence Inn

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