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“Good food, bad service.” 3 of 5 stars
Review of The Cheesecake Factory

The Cheesecake Factory
201 East Pratt Street, Baltimore, MD 21202 (Inner Harbor)
(410) 234-3990
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Ranked #169 of 1,817 Restaurants in Baltimore
Price range: $21 - $30
Cuisines: American
More restaurant details
Restaurant details
Good for: Large groups, Families with children, Special occasions
Dining options: Dinner, Dessert, Lunch, Breakfast, Late Night, Reservations
Neighborhood: Inner Harbor
Top Contributor
104 reviews 104 reviews
73 restaurant reviews
Reviews in 40 cities Reviews in 40 cities
25 helpful votes 25 helpful votes
“Good food, bad service.”
3 of 5 stars Reviewed April 15, 2014

When we arrived, there was a long wait. They said our table would be ready in an hour. It turned out to be an hour and a half. Also they give you buzzers to tell you when your table is ready. They said to us ours rang 10 minutes ago but it never ever rang. Once we sat down, everything was fine. The food was good and the portions were huge. The waitress was nice.

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534 reviews from our community

Visitor rating
    164
    205
    98
    43
    24
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Philadelphia, Pennsylvania
Top Contributor
76 reviews 76 reviews
38 restaurant reviews
Reviews in 40 cities Reviews in 40 cities
34 helpful votes 34 helpful votes
“Huge portions”
4 of 5 stars Reviewed April 6, 2014

Our group of five came for lunch on a rainy Saturday and ordered a variety of food. Everything was good. The soup/salad/half sandwich combo was so big I ate the soup and salad and took the entire half sandwich to go. It isn't often you can use the word "entire" to describe a half sandwich, but this was a six inch long roll that would have been more than enough on its own. The food isn't exceptional in any way, but it was all good. The tables along the windows were all full so we sat overlooking the plaza that leads to the Aquarium.
The location on the first floor is popular, luckily we agreed to use an extra chair at the end of a booth and were seated within ten minutes instead of waiting for one of the larger round tables to be available. We tried to come back the next day and there was a 40 minute wait at noon.

  • Visited March 2014
    • 4 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 4 of 5 stars Food
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Columbus, Georgia
Top Contributor
177 reviews 177 reviews
95 restaurant reviews
Reviews in 33 cities Reviews in 33 cities
99 helpful votes 99 helpful votes
“Good food, better Cheesecake!”
4 of 5 stars Reviewed March 17, 2014

Went here for my daughters wedding lunch, it's their favorite place to eat. The food is always good but the Cheesecake is always better! This location on East Pratt is right on the Harbor so it's great for a stroll after lunch to work off those cheesecake calories! :)

  • Visited March 2014
    • 3 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 3 of 5 stars Service
    • 4 of 5 stars Food
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Longboat Key, Florida
Top Contributor
85 reviews 85 reviews
52 restaurant reviews
Reviews in 29 cities Reviews in 29 cities
25 helpful votes 25 helpful votes
“Overwhelming Menu but great location on the harbor”
3 of 5 stars Reviewed March 11, 2014

My daughter really enjoys the Cheesecake Factory so I took her and her friend during our last visit to Baltimore. This locations is right on the harbor so the views are great. The lettuce wraps are really good as are their salads. I find their menu too overwhelming and would rather have a smaller selection of their best dishes. They should remove the less popular items (such as the sushi which I should never have ordered at a Cheesecake Factory...my fault!)

  • Visited March 2014
    • 3 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 3 of 5 stars Food
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Baltimore, Maryland
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
“Why Travel To Pennsylvania...”
5 of 5 stars Reviewed March 11, 2014 via mobile

The cheesecake is absolutely fabulous!!! I use to travel to Pennsylvania twice a month just to purchase the homemade cheesecake. The Cheesecake Factory offers the same quality. It will make you
slap your Barbie Doll's head backward!!! It's just that delicious.

  • Visited June 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 5 of 5 stars Food
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