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“Yummy Lunch” 4 of 5 stars
Review of The Cheesecake Factory

The Cheesecake Factory
201 East Pratt Street, Baltimore, MD 21202 (Inner Harbor)
(410) 234-3990
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Ranked #156 of 1,673 Restaurants in Baltimore
Price range: $21 - $30
Cuisines: American
More restaurant details
Restaurant details
Good for: Special occasions, Large groups, Families with children
Dining options: Lunch, Dinner, Breakfast, Dessert, Late Night, Reservations
Neighborhood: Inner Harbor
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Yummy Lunch”
4 of 5 stars Reviewed March 25, 2013

We were seated right away, despite the busy lunch hour on a Wednesday. Service was a little slow but our server was pleasant and accomodating and we didn't really have anywhere to be. Food was good, cheesecake was delish.

Visited March 2013
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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534 reviews from our community

Visitor rating
    164
    205
    98
    43
    24
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Carlisle, Pennsylvania, United States
1 review
1 helpful vote 1 helpful vote
“Long wait and no respect”
2 of 5 stars Reviewed March 24, 2013

We waited for an hour and a half for a table for two which was 15 minutes longer than what we were supposed to wait for. We didn't mind the wait so much since there was a cheerleading competition going on and we knew it would busy. We finally got a table, but it was located right by the kitchen walkway and we felt very crowded by all the servers walking right past us constantly. It seemed like a table that was just thrown together. When the booth next to us became available, we asked out server if we could switch to that table and she told us we would need to talk to a manager. We did and he was very rude and told us that it was too much of a hassle to move us to the table right next to us! He also claimed that it was a four person table so we couldn't sit there. The funny thing is, there were only two people sitting there when we arrived, and only two people sat there when we were leaving. The booth was completely empty the entire time we ate. Our server was very nice and felt bad that we could not change tables. The hostesses were very nice as well but the manager we talked to was not kind at all. I would have appreciated at least a free appetizer or dessert. The food was fine, but not good enough for me to want to go through that again.

Visited March 2013
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Washington DC, District of Columbia
1 review
“Native of the Washington DC area experience...”
3 of 5 stars Reviewed March 20, 2013

I rated the overall experience as a 3/5 stars. Let me explain that I have been to almost every Cheesecake Factory in the Virginia, Maryland and DC Area. (Tysons Corner, Annapolis, Arlington, ect) It's actually a favorite of my girlfriend and myself.

If there is one thing I've learned it's that every restaurant, even with the same name is not created equally. I'd have to list this experience as one of my least favorite at the Cheesecake Factory. Not only were we seated by the kitchen area. Which is blocked by a short wall in the dining area Me and my girlfriend could clearly hear someone in the kitchen area being reprimanded by a supervisor. We then asked to be reseated and spoke to the manager. Who moved us and never spoke with us again about our experience or if this seat was a better fit. The food was good. No real complaints there.. but the service we received didn't seem on par with the $70 plus bill. Our waitress was also very brief with us and didn't come very often.

It actually pains me to say it because I love the Cheesecake factory brand and I know every restaurant has a bad night. But I would not recommend someone to visit this location.

  • Visited March 2013
    • 3 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 3 of 5 stars Service
    • 4 of 5 stars Food
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Lancaster, Pennsylvania
Top Contributor
54 reviews 54 reviews
32 restaurant reviews
Reviews in 13 cities Reviews in 13 cities
28 helpful votes 28 helpful votes
“Enjoyed our meal”
4 of 5 stars Reviewed March 18, 2013

We stopped in on a Thursday night and only had to wait around 15 minutes or so for a table for 4; we actually got a booth that would have seated 6. Service was good, she knew to do thoughtful things like putting in my kids' orders before ours when we needed more time to chose so that their food came quickly. I had a pineapple mojito which was $$ but so worth it. Too bad they don't have more beers on tap--I believe there were only 3.
I had the fish tacos and my husband had a burger and everything was great. I think if I got the tacos again I would not get the tempura-style--it almost overpowered everything else.
I am completely embarrassed to admit we did not save room for dessert. What were we thinking?! Guess we have to go back to try the actual cheesecake.

  • Visited March 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 5 of 5 stars Food
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Williamstown, NJ
Top Contributor
99 reviews 99 reviews
36 restaurant reviews
Reviews in 32 cities Reviews in 32 cities
93 helpful votes 93 helpful votes
“Dark & Not Great Service”
3 of 5 stars Reviewed March 17, 2013

The restaurant is dark and it was impossible to read as I do when I travel alone. I ate there twice because the salad was great but the service wasn't very good on either visit. The first time I had to stop the neighboring table's waiter after waiting 5 minutes and getting no acknowledgement. I had to stop someone to ask for a refill on my ice tea and asked for the bread basket 4 times but didn't receive it until I was finished eating. The salad was quite good with raisins and nuts and such. Nice serving size as well. The bread was hot and delicious when I received it but would have been nice to have it either before or just as the food arrived. The first visit was during the week and there was no wait but I did have about a 15 minute wait on Friday evening around 7:30 p.m. Again the wait for a drink was long and I had to use my IPhone light to read the menu it was so dark. I attempted to read my book in that same manner but just to cumbersome so ate and left. Again, the food was good.

Visited March 2013
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