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“Great location and consistent Hampton experience!!” 4 of 5 stars
Review of Hampton Inn & Suites Baltimore Inner Harbor

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Hampton Inn & Suites Baltimore Inner Harbor
2.5 of 5 Hotel   |   131 E Redwood St, Baltimore, MD 21202 (Downtown)   |  
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Ranked #15 of 68 hotels in Baltimore
Barrie, Ontario
Contributor
16 reviews 16 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
“Great location and consistent Hampton experience!!”
4 of 5 stars Reviewed July 15, 2013

This hotel is perfectly situated for guests wishing to have easy walking access to the Inner Harbour and is only a short walk away from Camden Yards where the Orioles play.

The room was a little disappointing (we had requested a room away from the elevator and were put into a room (#630) directly across from the elevator (the worst location on the floor in relation to that request). Added to that, whenever the staff did something in the staff utility room directly behind the wall of the main bed, the wall and head of the bed would vibrate and cause the bed to shake. My son slept in the sofa pullout, and the room was so small, that when the bed pulled out, there was only about a foot of room between the ends of the two beds which could be a real problem at night (in the dark) and for anyone a little less agile.Finally, the bathroom was separated, with the tub and shower in a slightly dingy room, and the sink and sink light only shut off from the bedroom by a half wall, so any noise at night from someone needing the bathroom sink was readily heard by people sleeping.

The breakfast eating area is also fairly small compared to other Hamptons. There are a few dedicated tables and chairs, and then the seating for the lounge, but not really a large enough area for the number of guests in the hotel at busy times.

On top of that, the $32.00 valet parking fee is one of the highest for any Hampton we have stayed at.

Having stayed at the other downtown Baltimore Hampton (the Convention Centre - across from Camden Yards) which seemed much newer, more spacious and better appointed, I would prefer that hotel over this one for sure. That said, if we were heading to Baltimore and couldn't get a room at the Camden Yards Hampton, I would stay here again.

  • Stayed July 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonInnerHarbor, General Manager at Hampton Inn & Suites Baltimore Inner Harbor, responded to this review, July 16, 2013
Dear 2MB2009,

Thank you for your feedback. We apologize that you were not completely satisfied with your experience here at the Hampton Inn & Suites Baltimore Inner Harbor. Your satisfaction is very important to us, and we strive to ensure that all of our guests enjoy an exceptional stay.

I will share both your positive comments about the hotel and thoughts about the service. We appreciate your feedback regarding our service and will continue to make improvements. Our goal is to exceed expectations for each guest that chooses to stay with us.

I am glad that you will consider us the next time you are visiting Baltimore. Our location is excellent for so many of the sites that make Baltimore a great destination!

Please reach out to me directly if I can be of service.

Ryan Urgo
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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474 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
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English first
Chincoteague Island, Virginia
Contributor
16 reviews 16 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed July 13, 2013

Stayed here weekend after the 4th while waiting for a family member to have surgery at John's Hopkins. Hotel is 2 blocks from the inner harbor and its attractions. The building is an early 1900's building. Old style architecture on the outside, nicely done on the inside. Staff was friendly and the hotel was quiet. We did find a used tissue on the window sill, but not a deal breaker A pool is located in the basement. No hot tub. The only draw back was parking. $32 a night valet. Sure it's in the city so I guess you have to pay it. No real unload zone at the entrance on Redwood St. Valet staff are in a hurry to get you out of the unload zone. We had quite a bit of "stuff" because of the surgery. They seemed a little put out because we were not fast enough. We would stay again for a night or two if vacationing but no more because of parking.

Room Tip: 738 corner room on top floor. Two queen suite.
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  • Stayed July 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonInnerHarbor, General Manager at Hampton Inn & Suites Baltimore Inner Harbor, responded to this review, July 16, 2013
Dear Coming-n-Going0890,

Thank you for your feedback. We apologize that you were not completely satisfied with your experience at the Hampton Inn & Suites Baltimore Inner Harbor.

Your satisfaction is very important to us, and we strive to ensure that all of our guests receive the experience they deserve. We will share your thoughts and observations with the team.

We appreciate your feedback regarding our service and will continue to make improvements.

Please reach out to me directly if I can be of service for your next visit to Baltimore. There are a few additional parking options we can discuss.

Yours in Hospitality,

Ryan Urgo
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Georgia, United States
1 review
5 of 5 stars Reviewed July 13, 2013

The customer Service that this hotel has is excellent. The front desk Staff Shamane. Words will never be enough to share our gratitude for her sweet sweet spirit. We would come back again and again. She was able to get us additional nights stay under the Aqua package at a discounted rate. But more importantly her demeanor for myself and my wife was just great. She truly made it feel like we were home away from home

  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonInnerHarbor, General Manager at Hampton Inn & Suites Baltimore Inner Harbor, responded to this review, July 16, 2013
Dear Don L ,

Thank you for choosing the Hampton Inn & Suites Inner-Harbor..

After reading your comments, I am so happy to hear that Shamane took such exceptional care of you.

We will share your comments with her and the team.

We hope to see you again on your next trip to the Baltimore area!

Please feel free to reach out to me directly for any future reservation needs.

Yours in Hospitality,

Ryan Urgo
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Senior Contributor
38 reviews 38 reviews
25 hotel reviews
Reviews in 25 cities Reviews in 25 cities
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed July 8, 2013

Our corner room was very spacious and the A/C worked SO WELL - really appreciated coming into a cool room after walking around the inner harbor. Two short blocks from the main drag. Near enough to walk to Camden Yards and also on the Charm City Circulator free bus route so a trip up to the Mt Vernon neighborhood for great food and free museum was super easy. Nice people, great free breakfast. Pool and workout room are small, indoors for the pool, and could use some upgrade as far as equipment, but other than that, great spot.

Room Tip: 522 was a corner room - very nice big windows. View is only of the other hotels across the street t...
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  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonInnerHarbor, General Manager at Hampton Inn & Suites Baltimore Inner Harbor, responded to this review, July 10, 2013
Dear NYtraveler1234,

Thank you for choosing the Hampton Inn & Suites Inner-Harbor on your recent trip to Baltimore. After reading your comments, I am so happy to hear that our hotel team was so helpful during your visit.

We're thrilled to hear you were able to enjoy the historic charm, wonderful location and one of our corner rooms.

I will share you positive comments about the hotel and team.

Please feel free to reach out to me directly for any future reservation needs.

Yours in Hospitality,

Ryan Urgo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
lutz, United States
1 review
5 of 5 stars Reviewed July 4, 2013

just great in price location, price, estras, great tea avlb 24 htrs in lobby. great breakfast. nice cool ac nice rooms and so clean, I loved it, ballet parking great too, lobby is comfortable, very clean. quick elevators.helpful personell at all times. view was fine. the cost was affordable. I spoke to breakfast team and the valet parking they were so courteous diversed and friendly., our last day was a gift we received from one of the vsllet gentleman that advised us to go to see the grotto outside md, that turnout to be a visual ans spiritual gift. go on continuing to keep a fine hotel affordable and with nice simple but practical great quality extras.

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonInnerHarbor, General Manager at Hampton Inn & Suites Baltimore Inner Harbor, responded to this review, July 5, 2013
Dear Luis T,

Thank you for choosing the Hampton Inn & Suites Inner-Harbor on your recent trip to Baltimore. After reading your comments, I am so happy to hear that our hotel team was so helpful during your visit.

We're also thrilled to hear you were able to enjoy the historic charm and cultural depth of Baltimore.

I will share you positive comments about the hotel and team.

Please feel free to reach out to me directly for any future reservation needs.

Yours in Hospitality,

Ryan Urgo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
charlotte, United States
1 review
5 of 5 stars Reviewed July 4, 2013

Great location, nice hotel, old style Baltimore. Two blocks from the inner harbor, Great place for busines and to take a family. Very accommodating clean hotel. Highly recommend this hotel to anyone that needs an inner harbor location

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonInnerHarbor, General Manager at Hampton Inn & Suites Baltimore Inner Harbor, responded to this review, July 5, 2013
Dear Chase M,

We could not have said this any better ourselves!

We're thrilled to hear you were able to enjoy the historic charm, wonderful location and qualtiy or our hotel.

I will share you positive comments about the hotel and team.

Please feel free to reach out to me directly for any future reservation needs.

Yours in Hospitality,

Ryan Urgo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boulder, United States
1 review
4 of 5 stars Reviewed July 3, 2013

We stayed here for 2 nights and were very pleasantly surprised. Very reasonable price for a clean and comfortable stay. The complementary breakfast was a surprise and was actually pretty good. $32/night for parking is stiff but what can you do? I would stay here again and recommend to others. No down side at all.

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonInnerHarbor, General Manager at Hampton Inn & Suites Baltimore Inner Harbor, responded to this review, July 5, 2013
Dear Daniel B,

Thank you for choosing the Hampton Inn & Suites Inner-Harbor on your recent trip to Baltimore, and taking the time to share your thoughts.

We're glad to hear you were able to enjoy the historic charm, wonderful location and amenities our hotel offers.

Please feel free to reach out to me directly for any future reservation needs.

Yours in Hospitality,

Ryan Urgo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Baltimore Inner Harbor

Address: 131 E Redwood St, Baltimore, MD 21202
Phone Number:
Location: United States > Maryland > Baltimore > Downtown
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Romantic Hotel in Baltimore
#14 Family Hotel in Baltimore
#21 Business Hotel in Baltimore
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Baltimore Inner Harbor 2.5*
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Also Known As:
Hampton Inn & Suites Baltimore Inner Harbor Hotel Baltimore
Hampton Inn And Suites Baltimore Inner Harbor
Baltimore Harbor
Hampton Inn Baltimore
Baltimore Hampton Inn

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