I booked this hotel for our trip after I read the previous reviews on here. These reviews do not do this hotel justice!! We got into Baltimore around 11-ish a.m. and went to see if we could leave our luggage at the hotel so that we could go sightsee. Nasar was the gentleman who checked us in. He is really terrific @ his job! He let us check in early and even upgraded the room to a suite (my mom decided @ the last minute to come along on the trip & we already had 4 people so I had ordered a cot) when I asked to make sure that the roll away was in the room by late afternoon. This was a HUGE savings!! He even got us discounted tickets to the Aquarium so that we did not have to pay full price. He then said to call him if we needed anything else during our stay. I'm not sure if he is a manager, but if not, I have never had an employee go above & beyond like that for us. They have a full hot breakfast every day including: waffles, oatmeal, some type of egg (omelette, scrambled), some type of breakfast meat: (sausage [smoked or turkey] & bacon), cereal, muffins, bagels. One morning there were sausage gravy and biscuits. The lady in charge of the breakfast, Antoinette, is simply amazing! She makes sure everything is out there for you and if it isn't she goes to find it (if it's something they have there). I think the only thing they ran out of 1 day was some milk and she got it refilled real quick. This hotel is only 2 blocks from Inner Harbor. The beds are comfy and they change your sheets everyday. The shampoo, conditioner & shower gel are on the wall in the shower and then they give you a bottle of lotion and a bottle of hand sanitizer. Since we had so many people in our room, they gave us 2 bottles. The shower and the tub are in a separate area from the sink so someone can be taking a shower and using the sink at the same time. The mini-kitchen area (fridge & microwave) had a sink and mirror there too so there is plenty of space for alot of people to get ready. The free wi-fi was pretty quick too. The only slight complaint I could have is that because the hotel is not very tall (about 7 floors or so) there is not a view of anything, but we weren't in the room except to sleep and then one evening we went back sorta early (8-ish). I will definitely stay here again when we return to the area.
We stayed in room 324 and it was nice. Did not hear any noise from the street at all, but it is on a...
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Thank you for choosing the Hampton Inn & Suites Inner-Harbor on your recent visit to the area. Our goal is to exceed...
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.