This past weekend a friend and I got away from the DC world to stay at the Four Seasons Baltmore. From the minute we pulled up the service and hospitality were beyond compare to anywhere else I had stayed in Baltimore and in most other cities I have travel to the past several years.
Our first interaction was with the doormen staged out front. Within seconds the car was emptied of our bags and we were already be called by our last names. For a minute I wondered how, then realized "luggage tags"...clever.
By the time we reached the front desk, 4 - 5 employees had already greeted us and the staff at the front desk were welcoming us by name. Another impressive move and exactly how we needed to feel, welcomed and relaxed.
Our rooms were so impressive with incredible views, my friend suggested we just hang out in the hotel for the day.
The bar and restaurant areas were interesting spaces - large, yet very inviting and warm.
The bartender - Aaron could niot have been nicer and when I mentioned I did not know what I wanted to drink he asked if I liked tequilla. I do, so he insisted on creating something "just for me" as he put it. I watched him add several fresh ingredients to a glass, then they were crushed and stirred and shaken and strained to produce and really amazing cocktail.
From there we visited the gym which has spectaular views of the harbour and as much equipment as any city gym. The spa in nothing less than the masterpiece of the hotel. It was the most serene and cilvilized spa I had been to in the Unisterd States, to date.
Our treatments were fantastic, the staff friendly and helpful. The heated whirpool n the men's area was the the cherry on top of a relaxing day.
Lastly - I had an issue with no hot water in my shower. An Engineer came to the room with a few minutes of my call and literally stood in the shower with the water running to show me how to set the water temperature. As a result his shirt was completely saturted. When I suggested he move away because he was getting wet, he responded "sir, I want to make sure you know how to work your shower so you do not have any further issues. It is not a problem".
I have been to many Four Seasons Hotels so I was not surprised that the level of service was far above all other hotels. It is what they built their brand on, but to know this beautiful hotel with impeccable service and incredible food and services are only a short ride away from DC, makes it my new favorite weekend get-a-way.
Pay a little more and ask for a corner suite with 1.5 baths.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.