Our situation at this hotel started out a bit tenuous given one of the phones in our room kept making strange sounds and woke me up (did my wife do something to cause that?) . . . so the guy at the front desk (who seemed rather cold) moved us into another room (which was, without telling us, clearly smaller) and next to what appeared to be party animals. Evidently there was a wedding party going on . . . obviously one cannot fault the hotel for that, but I needed quite! Given I just flew in from Europe a few days before and then worked all night two-out-of-the-three nights before I arrived (flying across the country from LA) . . . well, suffice it to say, I desperately needed a good rest! So right or wrong, I complained again and they had a choice, put me into a straight jacket or a room I could comfortably sleep in. The hotel staff went way too far out of their way and gave me a beautiful suite . . . it was unbelievably nice! The quality of everything from the bed, the furnishings, the amenities, excreta were all first rate! Of all the hotels I stayed at in Baltimore this is, in my opinion, easily the best one (Note: Even the two room I moved out of were great quality). The food from room service was also excellent! The location was a bit farther from the Convention Center than I preferred, but it is near the Inner Harbor and a really nice part of town that features a good assortment of fine restaurants and stores. The only downside to this hotel is it is a bit pricey; however, I got a tremendous deal online for about half price! If one can get this hotel for a modest premium over any other hotel in the Inner Harbor area it is a relative bargain . . . don't hesitate to do it as you are bound to love this hotel I wished I could have stayed here for my whole trip!