We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Neighborhood Hotel & Good Value” 4 of 5 stars
Review of Radisson Hotel at Cross Keys

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Save
You added Radisson Hotel at Cross Keys to your Saves list
Radisson Hotel at Cross Keys
3.5 of 5 Hotel   |   5100 Falls Rd, (100 Village Sq), Baltimore, MD 21210   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Special Offer
Get More Offer
Ranked #21 of 60 Hotels in Baltimore
chesterfield, va
Senior Contributor
25 reviews 25 reviews
18 hotel reviews
Reviews in 17 cities Reviews in 17 cities
20 helpful votes 20 helpful votes
“Neighborhood Hotel & Good Value”
4 of 5 stars Reviewed December 26, 2012

Came up for a quick Christmas with my family. Booked this hotel for 2 reasons....proximity to my brother's house and they take pets. The hotel is in a great location, outside of the city and within the Cross Keys shopping plaza. There is plenty of room to roam around and shops to see if you want to experience that aspect of the area. I loved it b/c it was only 2 miles from my family's house where we were celebrating the holidays. They also take dogs of all sizes for only $25/night. We have an aging lab and was so happy that he could come with us b/c it's very difficult to find a hotel close to my brother's (not in the city) that will take dogs. Plus the room they gave us ( junior suite) was fantastic. Large enough for my husband and I and the pup to spread out. Only negative was we were really far from the elevator (tough for a 14 yr old dog to walk)- but it was fine. He did great and I think enjoyed the trip as much as a dog could.

The room was large, sleep number bed, older decor and amenities but overall a good value for what you pay. Location perfect and the hotel was empty so we had no issues parking or with noisy neighbors. I beliefve the hotel will be going through some renovations soon as we saw some design boards in the lobby. If they get some upgraded amenities to their rooms this place will be perfect. The wifi worked fine for me and I had no issues.

There was a bar downstairs but we didn't order any food, only a few drinks. They were pricy but it's a hotel so you can expect that. Overall this place gets a thumbs up from me. We'll be back next time we make a trip to my brother's again!

Room Tip: The layout of the hotel is odd so I don't think there is a bad room in the hotel. I would of co...
See more room tips
  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

264 reviews from our community

Traveler rating
    96
    92
    56
    18
    2
See reviews for
123
40
12
59
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • English first
  • German first
  • Japanese first
  • Portuguese first
  • Any
English first
virginia
Senior Contributor
46 reviews 46 reviews
23 hotel reviews
Reviews in 22 cities Reviews in 22 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed November 20, 2012

After reading other reviews, I almost did not book at this hotel, but it was very nice. Rooms were a little dated, but clean and the sleep number beds were very comfortable. Food in the hotel restaurant was great - and there is a nice bar where you can order takeout food for your room. There is also a fantastic cafe right next door.

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NJ
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed November 13, 2012

Nice hotel and great location, but the heating/cooling system is the craziest I have ever encountered. We were told upon check in that there was a dual air system that we could not adjust. Huh? Our stay was in October and the weather was sunny and lovely in the upper 60s in the daytime. Our room, however, had extreme fluctuations in the temperature. By day, cold air was blowing continually so that the room temp was below 50 degrees. We were freezing. When we came back from dinner, heat was blowing to the point that in the middle of the night, it was 89 degrees in the room and we were left sweating and unable to sleep. Like a hot, humid night in NYC with no air conditioning. Forced air was noisy too. No way for the guest to alter individual room temps so you go from freezing to sauna temperatures. Who came up with this system for controlled air? Unbearable.

  • Stayed October 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carlson Hotels C, Online Customer Support at Radisson Hotel at Cross Keys, responded to this review, November 17, 2012
Thank you for taking the time to post this review. We appreciate your comments so that we can improve our standards and address areas that need attention.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
The Villages, Florida
Senior Contributor
30 reviews 30 reviews
3 hotel reviews
Reviews in 19 cities Reviews in 19 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed October 25, 2012

This hotel is located on the back side of the Cross Keys Mall. What a convenient location because there are things to do and restaurant options beyond the hotel restaurant. It is close to Interstate 83. The rooms are spacious with adequate amenities, but the wifi is iffy. The room had a Sleep Number bed, which was a treat to try out, as I have seen the ads for years. I could open the window to get fresh air, which is really important to me. I stayed here for a wedding and the price was right because the bride and groom had worked out a deal.

  • Stayed October 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Berkeley Springs
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed October 22, 2012

The room was like a sauna-contacted front desk and was told that you cannot adjust the thermostat. Once temps(change of seasons) drop the unit switches over to heat regardless of outside temp;they could bring fans if needed. Make sure to request a room w/window as we had a sliding door that could not be opened. On a postive note- no parking fees, nice staff & shuttle was a plus as we took advantage of it twice to JHU!

  • Stayed October 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, Massachusetts
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed October 18, 2012

My husband and I stayed here with my daughter, who needed to see a specialist at Sinai hospital. The location was very close to the hospitals and easy to park, etc. The hotel is connected to a little mall, so we walked around a bit. Inexpensive rate, which was great because we really just needed a place to sleep! Not a vacation! The room was large and clean (which was great with the pack-and-play). Nothing fancy, but perfect for what we needed.

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
33 reviews 33 reviews
11 hotel reviews
Reviews in 16 cities Reviews in 16 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed September 23, 2012 via mobile

We stayed here on a trip to Johns Hopkins. The hotel is a short drive from the university. The room was clean and comfortable but could use an update. There is covered, free parking. We did not eat at the hotel restaurant but there was a good breakfast cafe just outside the hotel. The room rate was very reasonable. Would stay here again.

  • Stayed September 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay
Hotels you might also like...

Been to Radisson Hotel at Cross Keys? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Radisson Hotel at Cross Keys

Address: 5100 Falls Rd, (100 Village Sq), Baltimore, MD 21210
Phone Number:
Location: United States > Maryland > Baltimore
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Best Value Hotel in Baltimore
#16 Business Hotel in Baltimore
#19 Family Hotel in Baltimore
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Radisson Hotel at Cross Keys 3.5*
Number of rooms: 147
Official Description (provided by the hotel):
Charming, Smoke-free Baltimore, MD Hotel With its beautiful location on 72 wooded acres in one of Baltimore's most scenic and historic neighborhoods, the Radisson Hotel Baltimore at Cross Keys is the perfect retreat for travelers to Maryland. This Baltimore hotel offers warm hospitality, an inviting atmosphere and comfortable accommodations sure to make guests feel at home. When you stay at the Radisson hotel in Baltimore, Maryland, your trip will be relaxing and stress-free. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Orbitz, Booking.com, Priceline, Hotels.com, TripOnline SA, BookIt.com and Odigeo so you can book your Radisson Hotel at Cross Keys reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Radisson Hotel Baltimore
Radisson Baltimore
Baltimore Radisson
Radisson Cross Keys
Radisson Hotel Cross Keys

Owners: What's your side of the story?

If you own or manage Radisson Hotel at Cross Keys, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.