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“Great neighborhood hotel!” 4 of 5 stars
Review of Radisson Hotel at Cross Keys

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Radisson Hotel at Cross Keys
3.5 of 5 Hotel   |   5100 Falls Rd, (100 Village Sq), Baltimore, MD 21210   |  
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A Getaway for 2
Ranked #30 of 61 Hotels in Baltimore
virginia
Level Contributor
49 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
“Great neighborhood hotel!”
4 of 5 stars Reviewed November 20, 2012

After reading other reviews, I almost did not book at this hotel, but it was very nice. Rooms were a little dated, but clean and the sleep number beds were very comfortable. Food in the hotel restaurant was great - and there is a nice bar where you can order takeout food for your room. There is also a fantastic cafe right next door.

  • Stayed November 2012, traveled with family
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Elizabeth D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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368 reviews from our community

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NJ
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed November 13, 2012

Nice hotel and great location, but the heating/cooling system is the craziest I have ever encountered. We were told upon check in that there was a dual air system that we could not adjust. Huh? Our stay was in October and the weather was sunny and lovely in the upper 60s in the daytime. Our room, however, had extreme fluctuations in the temperature. By day, cold air was blowing continually so that the room temp was below 50 degrees. We were freezing. When we came back from dinner, heat was blowing to the point that in the middle of the night, it was 89 degrees in the room and we were left sweating and unable to sleep. Like a hot, humid night in NYC with no air conditioning. Forced air was noisy too. No way for the guest to alter individual room temps so you go from freezing to sauna temperatures. Who came up with this system for controlled air? Unbearable.

  • Stayed October 2012, traveled with family
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank Spike17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carlson Hotels C, Online Customer Support at Radisson Hotel at Cross Keys, responded to this review, November 17, 2012
Thank you for taking the time to post this review. We appreciate your comments so that we can improve our standards and address areas that need attention.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
The Villages, Florida
Level Contributor
34 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed October 25, 2012

This hotel is located on the back side of the Cross Keys Mall. What a convenient location because there are things to do and restaurant options beyond the hotel restaurant. It is close to Interstate 83. The rooms are spacious with adequate amenities, but the wifi is iffy. The room had a Sleep Number bed, which was a treat to try out, as I have seen the ads for years. I could open the window to get fresh air, which is really important to me. I stayed here for a wedding and the price was right because the bride and groom had worked out a deal.

  • Stayed October 2012, traveled with friends
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank Barbara W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Berkeley Springs
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed October 22, 2012

The room was like a sauna-contacted front desk and was told that you cannot adjust the thermostat. Once temps(change of seasons) drop the unit switches over to heat regardless of outside temp;they could bring fans if needed. Make sure to request a room w/window as we had a sliding door that could not be opened. On a postive note- no parking fees, nice staff & shuttle was a plus as we took advantage of it twice to JHU!

  • Stayed October 2012, traveled with family
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank Tammy W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, Massachusetts
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed October 18, 2012

My husband and I stayed here with my daughter, who needed to see a specialist at Sinai hospital. The location was very close to the hospitals and easy to park, etc. The hotel is connected to a little mall, so we walked around a bit. Inexpensive rate, which was great because we really just needed a place to sleep! Not a vacation! The room was large and clean (which was great with the pack-and-play). Nothing fancy, but perfect for what we needed.

  • Stayed October 2012, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank travel718
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
32 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed September 23, 2012 via mobile

We stayed here on a trip to Johns Hopkins. The hotel is a short drive from the university. The room was clean and comfortable but could use an update. There is covered, free parking. We did not eat at the hotel restaurant but there was a good breakfast cafe just outside the hotel. The room rate was very reasonable. Would stay here again.

  • Stayed September 2012
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank jwp123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Baltimore, Maryland
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed September 20, 2012

I was a frequent guest at this hotel. The people at the front desk are very friendly and helpful. The housekeeping staff does a wonderful job in keeping the rooms clean. The rooms are always kept clean. The food in the restaurant has alway been good. They have a nice little lounge area. I would definitly stay here again! This is located in a nice secluded area. It's located minutes the from downtown area. The shuttle drivers were very friendly,polite and helpful.

  • Stayed October 2011
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank sweetpea1217
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Prices are for 1 room, 2 adults
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Additional Information about Radisson Hotel at Cross Keys

Address: 5100 Falls Rd, (100 Village Sq), Baltimore, MD 21210
Phone Number:
Location: United States > Maryland > Baltimore
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#20 Family Hotel in Baltimore
#22 Business Hotel in Baltimore
Price Range (Based on Average Rates):
Hotel Class:3.5 star — Radisson Hotel at Cross Keys 3.5*
Number of rooms: 147
Official Description (provided by the hotel):
Charming, Smoke-free Baltimore, MD Hotel With its beautiful location on 72 wooded acres in one of Baltimore's most scenic and historic neighborhoods, the Radisson Hotel Baltimore at Cross Keys is the perfect retreat for travelers to Maryland. This Baltimore hotel offers warm hospitality, an inviting atmosphere and comfortable accommodations sure to make guests feel at home. When you stay at the Radisson hotel in Baltimore, Maryland, your trip will be relaxing and stress-free. ... more   less 
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Also Known As:
Radisson Hotel Baltimore
Radisson Baltimore
Baltimore Radisson
Radisson Cross Keys
Radisson Hotel Cross Keys

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