We stayed here for 3 nights then opted to bail and move across the parking lot to the superior Hilton Garden Inn. Since the same partnership group owns both hotels, the contrast at the same price of $145/n is confounding. Which do you prefer at breakfast…. silverware and china or paper plates and plastic utensils ?
Here the "suite" is just a larger room with a big desk and a sofa bed couch. Formica everywhere, you have to ask housekeeping to bring you a fridge and microwave, the furnishings beat up, moldy grout/ wood rot in bathroom… think 1982. What blew me away was our 2nd floor hallway was only about 7 feet in height, it was built for a Hobbit convention.
We fought with housekeeping on elevator use, then went downstairs for a battle with others to get a seat and eat our generic Hampton Inn breakfast. It should be noted that we slept well [in spite of a room just above the front door] and had fast WiFi. They also had a decent free Ceasar Chicken salad and beer on the one manager's night of our stay.
In summary, I would not rec this place until they first gut and redo it and then price it in keeping with other redone Hampton Inns throughout USA. Otherwise somehow get the govt. rate of $89/99/n, that is all it's worth. Go to the Garden Inn if they have a vacancy, this place is for overflow only and a mediorce choice to boot.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Thank you for taking the time to share some feedback regarding your most recent stay at our property. At the Hampton Inn Baltimore White Marsh, we are constantly looking for ways in which to provide our guests with an exceptional stay experience and the warm and friendly service you have come to expect from Hampton. Our property is in process of completing renovations to our guest rooms with a goal of having all rooms renovated by the end of 2013. We hope that you will have an opportunity to experience that for yourself during a future stay in our area. We truly appreciate the time you have taken to share some feedback as it can only help us improve. If there is any additional assistance I may provide to you, my contact information is listed below. Thanks again for helping us continue our efforts in improving the stay experience for all of our guests.
E. Renee Taylor
Hampton Inn Baltimore White Marsh
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.