There are plenty of hotels in the Inner Harbor area, but if you want to be treated like a valued guest then Courtyard Marriott is where you want to go! From the moment I checked in, every staff member went above and beyond to make the weekend entertaining and enjoyable. My mother and I were celebrating her birthday and she was able to navigate her way around and enjoy the lounging areas given such excellent hospitality. I feel that each aspect of our trip needs attention:
Check-In: Andrea C., this trip was beyond perfect because of you! She checked us in and once I told her the purpose of the trip she was sincerely happy to help. We received a welcome package and she generously helped us out with plans for the next day. It's so rare to see a genuine interest in others that I was more than happy for her help. That same night we went to seafood restaurant, Rusty Scupper, on her suggestion and had a great time! Andrea gave us a map of the area and we explored the Inner Harbor finishing the night at the National Aquarium.
Guest room: Clean and spacious. Everything was easy to find and the beds were super comfortable. Showers were nice with desired water temperature. We had a view of the courtyard which was very nice.
Pool/Jacuzzi: How does one go to Courtyard without enjoying the pool area? They don't! After our second day coming from the Black Wax Museum and shopping in the Gallery, we went pool side. The pool was nice size, not Olympic size, but a family with kids can play a good game of Marco Polo.There was a vigilant lifeguard on duty and all pool rules were enforced on his watch. Kudos! I loved the Jacuzzi which was warm and the jets helped my aching shoulder blades. The teal and brown rattan furniture outside was pretty and I liked having a poolside snack in the shade.
The Bistro: Thank you Akari (sp?) for the smile every morning at breakfast. She was attentive and friendly. The food was hot and fresh each morning whether on a plate or a take away box. I really loved the quality of food here.
Housekeeping: Great turn over service and quick delivery for extra towels. Thank you!
Reception: When my room key stopped working (don't put your cell phone over things with magnetic stripes, when will I learn!) reception was quick to reactivate it. I saw Andrea again who inquired about my day and my mother. I was highly impressed.
This hotel was very busy with the hometown games and the Labor Day weekend but every staff member I came across was considerate and accommodating. It's not a room service/concierge kind of hotel, but you still feel like you receive five star service, at least i did. Thank you Andrea and everyone at Courtyard Marriott Baltimore Downtown/Inner Harbor!
- Official Description (provided by the hotel):
- The new state-of-the-art lobby at Courtyard Baltimore Downtown/Inner Harbor provides greater flexibility and choices for our guests. This Inner Harbor hotel features our new lobby with inviting, flexible spaces to work or relax in, free Wi-Fi throughout and easy access to the latest news, weather and airport conditions via our GoBoard™. The highlight of our new lobby experience is The Bistro - Eat. Drink. Connect.™which provides guests with healthy food and beverage offerings in the morning and evening dinner service with cocktails. This hotel near downtown Baltimore is also conveniently located near the National Aquarium and one and a half miles from the Baltimore Convention Center. We offer a well-equipped fitness center, indoor pool and whirlpool. A 24-hour business center and boarding pass printing service is also available. Your stay at Courtyard Baltimore Downtown/Inner Harbor is sure to be more comfortable, more productive and more enjoyable than ever before! ... more less
- Reservation Options:
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- Also Known As:
- Courtyard By Marriott Baltimore Downtown / Inner Harbor Hotel Baltimore
- Baltimore Courtyard
- Baltimore Marriott