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“Friendly staff, clean, but dated” 3 of 5 stars
Review of Courtyard by Marriott Baltimore Downtown / Inner Harbor

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Courtyard by Marriott Baltimore Downtown / Inner Harbor
3.0 of 5 Hotel   |   1000 Aliceanna St, Baltimore, MD 21202 (Little Italy)   |  
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Ranked #20 of 59 Hotels in Baltimore
Boston, Massachusetts
Top Contributor
53 reviews 53 reviews
17 hotel reviews
Reviews in 20 cities Reviews in 20 cities
13 helpful votes 13 helpful votes
“Friendly staff, clean, but dated”
3 of 5 stars Reviewed August 2, 2012

Overall, the room was clean, the bed comfortable and the hotel staff were polite, professional and friendly. The room could use a makeover though. Old furnishings, outdated bathroom and small sink/vanity. It's a decent location, so easy walk to local restaurants.

  • Stayed August 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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325 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (59)
Date | Rating
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  • French first
  • German first
  • Spanish first
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English first
Toronto, Canada
Senior Contributor
25 reviews 25 reviews
19 hotel reviews
Reviews in 11 cities Reviews in 11 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed July 26, 2012

Harbor East in Baltimore is growing with the addition of several high end stores, restaurants and a new Four Seasons Hotel.
The Courtyard Marriott is still the best value in the area. Stayed in a corner suite with views in two directions. Hotel has maintained its high standard of cleanliness and helpful staff.
Breakfast is very good. Pool is rather shallow but refreshing after a hot day.
Location can't be beat set between the Inner Harbor and Fells Point - both interesting areas to explore.
I just hope that the influx of higher end restaurants, stores and hotels does not push up the price at this hotel.

Room Tip: Choose a suite - separate bedroom, living room, kitchenette, 2 TV's, Does not cost much more tha...
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  • Stayed July 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CYHOTELMGR, General Manager at Courtyard by Marriott Baltimore Downtown / Inner Harbor, responded to this review, August 1, 2012
Thank you for your recent stay with us and for posting your comments. As you stated, Harbor East is a growing neighborhood and in fact in the last week a J.Crew, Anthropolgie, and a MAC cosmetics all opened within 2 blocks of the hotel. We have also had several restaurants open over the last few months like Townhouse Kitchen & Bar, Ten Ten, and Pabu and more are due to open by the end of the year. Thank you again for staying with us and we will continue to try an offer all our guests a clean and friendly environment for them to stay at in Harbor East.
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Nazareth, Pennsylvania
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 17, 2012

We were down just for a long weekend get away. We stay at the Days Inn on convention week but wanted to try something new and closer to the Harbor on lesure. We had a junior suite got a great deal on the net was like $129 a night when I booked it and a couple days later was $229 a night!!!!!!! The room was spotless and very very nice, looking out our window thru the other buildings towards the Habor and even seen a cruise ship in the back ground on Sunday. The higher you go might not be any less noisy we were on the 14th and still heard the sirens!!! BAD WINDOWS!!!The included breakfest buffet was great but a little busy NO Big Deal.. I even gave the cook my compliments.The parking as said is valet for $30 something and right across the street to the left is all day for $20. Don't need the car walk to most places. Also they have the buses that run you north and south and east and west, we tried them to sight see and was great. Got off a couple of times to look around and did the local farmers market(Great Cheap Food Inside All Locals Were There) give it a try. When the sun goes down just keep an eye out, lot of Police On foot though but don't wonder to far by yourself. We eat at a resturant on the water by the Red Light House was high end but Fabulous can't remember the name but has inside and outside seating GREAT! Did the night life same as all big cities. Over all I will stay here again....

Room Tip: Try the 15th floor. Park across the street cheaper...Room had safe in it..
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  • Stayed June 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Henderson, North Carolina
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed July 17, 2012

This location is very close to all the Inner Harbor attractions. At check in we were given a packet with restaurants and other destinations labeled walk or cab, so we knew where we stood. I was traveling with an adult daughter and a 13 year old granddaughter, so a room with a king and a pull out sofa was perfect. We were on the 7th floor, and the room had a nice street view. The bathroom had a large shower and toilet, with the sink in an separate alcove, which made getting ready in the morning a breeze. We needed a refridgerator for medical reasons and one was sent up pronto. The front desk, in fact all employees, were extremely friendly. The wait staff in the breakfast area remembered us and our drinks of choice. Because I'm a loyalty-club member, we received a discount on the breakfast buffet which included all the continental breakfast items plus scrambled eggs, meats and make your own waffles. Omlets and eggs to order were available also. The room was clean and neat. The only down side was a group of people who let their children run up and down the halls until after 11 pm and again before 6 am. That was a bit noisy, so bring ear plugs if you are a light sleeper.

Right accross the street was a bus stop for the Circulator. This is a free bus service with several routes, that will take you to most of the tourist attractions.

The location is a few blocks from the inner harbor or Fells Point, or Little Italy so there is plenty of restaurants around. There's also a CVS and a Whole Foods just around the block. The CVS is open 24 hours and has a minit mart in case of illness or emergency.

The pool does not look exactly as the website has it, but it is fine for a cooling dip. There is a patio outside with lounge chairs if the weather cooperates. A lifeguard is on duty.

The rooms are clean and neat, but it's the staff who make this the place to stay. They all go out of their way to make you feel at home.

Room Tip: Ask for a room on floor 7 or higher
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  • Stayed July 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CYHOTELMGR, General Manager at Courtyard by Marriott Baltimore Downtown / Inner Harbor, responded to this review, August 1, 2012
Wow! I have to say that you covered just about everything that makes our hotel a great option for anyone visiting Baltimore. I truly want to thank you for taking the time to post such a detailed review and for giving Trip Advisor users a thorough picture of our location and what it has to offer. I was delighted to read that the staff really made you feel welcomed and I hope we will see you again soon.
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1 review
3 of 5 stars Reviewed July 17, 2012 via mobile

The location was great, walking distance to inner harbor, and even the Camden yards. But the stadium is a bit far if you have kid. The hotel was very clean, but maid service didnt come to clean the room until 4 pm the following day after our first night. Also, there is no free continental breakfast, which i feel is a negative. Overall, I thought it was a decent hotel, with a friendly staff and a good location, but those little things bothered me.

  • Stayed July 2012
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CYHOTELMGR, General Manager at Courtyard by Marriott Baltimore Downtown / Inner Harbor, responded to this review, August 1, 2012
Thank you for your recent stay with us and for posting your comments on Trip Advisor. I am happy to see that you found the hotel to be clean and I do apologize about your room not receiving service until 4pm. During the week our room attendants are cleaning rooms until 4:30pm and on weekends until about 5:30pm, so it is true that some rooms are cleaned later in the day. Hopefully you will come back again to stay with us and if you do, you can always request that your room be cleaned earlier in the day or when you go out so that this does not happen again. Again I do apologize for the inconvenience that this caused you during your stay.
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Crofton, Maryland
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 15, 2012

My wife and I stayed here for our first anniversary. I had mentioned in passing to the booking rep that it was our anniversary, so when we arrived we received a very sincere thanks for booking with them for our anniversary. We only stayed there one night but it was very comfortable in our room. We had a corner suite with a great view of the city. The buzz of the city could be heard but was muted and acted as a great white noise for falling asleep. The best thing about this place is the location. It was convenient to Little Italy and Harbor East. So much fun and a great breakfast the next day.

Room Tip: Ask for the 14th floor facing the harbor.
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  • Stayed July 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CYHOTELMGR, General Manager at Courtyard by Marriott Baltimore Downtown / Inner Harbor, responded to this review, August 1, 2012
I wanted to thank you for letting us be a part of your special occasion by staying with us over your anniversary. I am glad that you enjoyed your room and I have to agree with you in regards to our location. It is great and gives our guests easy access to some of Baltimore’s top attractions like the Inner Harbor, the National Aquarium, Little Italy and Fells Point. Thanks again for your comments and hopefully we do not have to wait another year to see you again!
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Lexington KY
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
Reviews in 15 cities Reviews in 15 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed July 13, 2012 via mobile

This hotel is just as average as all the other courtyards. Decor in the rooms are screaming makeover. It was clean. Front office staff very kind. Not a spa like atmosphere. Just a plain room close to the harbor and John Hopkins

  • Stayed July 2012
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Courtyard by Marriott Baltimore Downtown / Inner Harbor

Address: 1000 Aliceanna St, Baltimore, MD 21202
Location: United States > Maryland > Baltimore > Little Italy
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#17 Business Hotel in Baltimore
#21 Romantic Hotel in Baltimore
#27 Family Hotel in Baltimore
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Baltimore Downtown / Inner Harbor 3*
Number of rooms: 205
Official Description (provided by the hotel):
The new state-of-the-art lobby at Courtyard Baltimore Downtown/Inner Harbor provides greater flexibility and choices for our guests. This Inner Harbor hotel features our new lobby with inviting, flexible spaces to work or relax in, free Wi-Fi throughout and easy access to the latest news, weather and airport conditions via our GoBoard™. The highlight of our new lobby experience is The Bistro - Eat. Drink. Connect.™which provides guests with healthy food and beverage offerings in the morning and evening dinner service with cocktails. This hotel near downtown Baltimore is also conveniently located near the National Aquarium and one and a half miles from the Baltimore Convention Center. We offer a well-equipped fitness center, indoor pool and whirlpool. A 24-hour business center and boarding pass printing service is also available. Your stay at Courtyard Baltimore Downtown/Inner Harbor is sure to be more comfortable, more productive and more enjoyable than ever before! ... more   less 
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Also Known As:
Courtyard By Marriott Baltimore Downtown / Inner Harbor Hotel Baltimore
Baltimore Courtyard
Baltimore Marriott

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