Hotel is located on the northeast side of the Baltimore Inner Harbor in a great area/community. Plenty of nice restaurants nearby to choose from and everything at the Inner Harbor is in walking distance. The stay was for a place to be during the Thanksgiving Holiday and was during the weekdays. This seemingly is a excellent place for business travelers as well. The concierge lounge is located on the 31st floor and has awesome views of the Harbor. The room that we stayed in was upgraded to a deluxe king and also had similar views overlooking the Harbor and also we had a partial view of the indoor pool. The indoor pool was also very nice and relatively luxurious when considering the lounge chairs. The recreation facility was nice as well but I'm uncertain if they have a spa as I did not inquire nor have time for that.
Maintenance was perfect and on-point. They did their job regularly and did it well from full service to turn-down service. I neglected to mention that the concierge lounge had a very good selection in the mornings for breakfast which I took full advantage of. The hotel beds were definitely the nicer ones among Marriott hotels so I had great nights sleep each night. Dinner at the Grille was also a great experience so two thumbs up in this area as well.
I encountered one problem while there which at this point is insignificant. I addressed the problem with the Hotel Manager over email who promptly replied and immediately fixed the problem. So for this and other experiences there they will get a excellent from me in customer service.
As always, I do not rate standard full service Marriott's with five-star ratings unless they are one of their resort properties. I will say that this hotel, had it been a resort property would have received a five-star rating from me.
Great hotel and I would recommend that anyone considering this area stay at this hotel.
Check-in at hotel was excellent, no complaints no qualms.