When I arrived, the room they gave me was very smelly, in fact, it was so bad I had to ask the guy to come up and do something about it. After he sprayed some freshener in the room, it was a little better, but being smelly should not have been an issue in the first place. Then the air conditioner didn't work. I set the thermostat for 72 but the room temp never dipped below 78º. It was late June and I was roasting in the room. After not being able to sleep, I complained to the front desk until they finally gave me another room, which was decidedly better; no stink, and the air worked. However, the next day I got no Housekeeping service despite hanging a request on the door. The curtains in the second room were falling from the window and the staff, though good intentioned-left much to be desired.
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