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“Nicest Sleep Inn Ever! Will be back.” 5 of 5 stars
Review of Sleep Inn & Suites Downtown Inner Harbor

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Sleep Inn & Suites Downtown Inner Harbor
2.5 of 5 Hotel   |   301 Fallsway, Baltimore, MD 21202   |  
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Ranked #8 of 63 Hotels in Baltimore
Charlotte, North Carolina
Top Contributor
194 reviews 194 reviews
23 hotel reviews
Reviews in 55 cities Reviews in 55 cities
74 helpful votes 74 helpful votes
“Nicest Sleep Inn Ever! Will be back.”
5 of 5 stars Reviewed May 23, 2013

I would first ask you to ignore the negative reviews on here. I was reading them and I think many people are insane. This is one of the nicest hotels I have ever stayed at, in a perfect location, top notch customer service and good value. Hotel is right off I-83 and once you walk into the lobby you see a beauitfly designed area. The front staff who worked the three days I was there were all very friendly. Breakfest was good witha waffle maker, and there was always jucie in the lobby. The only down side here is you do have to pay for parking ($15 daily) and on the weekends parking is limited. If your Catholic there is a nice Catholic church next door as well. If I go back to Baltimore i will 100% stay here again.

  • Stayed May 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lucy B, General Manager at Sleep Inn & Suites Downtown Inner Harbor, responded to this review, May 30, 2013
That you so much for your great review, we really appreciate you taking the time to write about your recent stay with us. I am glad you enjoyed our great location, it's really wonderful to be able to walk to all the Baltimore attractions from the hotel. I will be sure to pass on your kind words to all of my staff members, they really love to hear positive feeback from our guests. If there is anything I can do to assit with furture visits, please do not hesitate to contact me.

Warm Regards,
Lucy Boston
General Manager
lucy@sleepinnbaltimore.com
410-779-6166 Ext. 110
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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506 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (112)
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English first
miami beach
Top Contributor
53 reviews 53 reviews
45 hotel reviews
Reviews in 38 cities Reviews in 38 cities
70 helpful votes 70 helpful votes
4 of 5 stars Reviewed May 21, 2013

Had to go for business, and really appreciated the modern, new decor, good service and free breakfast. But the immediate surrounding area was sketchy and felt unsafe after dark - am I'm not easily scared. So a good value, if you don't have to be out at night too much.

  • Stayed May 2013, traveled on business
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lucy B, General Manager at Sleep Inn & Suites Downtown Inner Harbor, responded to this review, May 30, 2013
Thank you for taking the time to post about your recent stay at the Sleep Inn & Suites Downtown Inner Harbor. I am glad you enjoyed the modern decor of the hotel, and great service! All of our team here at the Sleep Inn & Suites aim to go out of our way to ensure all of our guests have an enjoyable and memorable stay, and I am glad we were able to achieve this during your stay.

Warm Regards,
Lucy Boston
General Manager
lucy@sleepinnbaltimore.com
410-779-6166 Ext. 110
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed May 20, 2013 via mobile

Recently had the pleasure of visiting this hotel on a recent get away to Baltimore with my partner. Have stayed in this hotel before and it seems to be getting better. The staff could not do enough for you, really went above and beyond. The hotel is spotless, rooms are some of the best I've come across. Will definetly be back. Keep up the good work

  • Stayed May 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lucy B, General Manager at Sleep Inn & Suites Downtown Inner Harbor, responded to this review, May 30, 2013
Thank you so much for you wonderful review, many guest's choose their hotel of choice by looking at online reviews, so please know that we really appreciate you taking the time to write about your positive experience with us. If there is anything I can ever do to assist you with future stays at our hotel, please do not hesitate to contact me directly. I look forward to welcoming you back again soon!

Warm Regards,
Lucy Boston
General Manager
lucy@sleepinnbaltimore.com
410-779-6166 Ext. 110
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lake City, Pennsylvania
Senior Contributor
26 reviews 26 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 19, 2013

Very clean and nice hotel in Baltimore within walking distance of inner harbor. Staff is friendly and helpful and free breakfast was pretty much the usual with a decent selection of offerings. Everything in this hotel was very clean and neat especially the carpets in the rooms that are so often dirty in other hotels. Would not hesitate to return to this hotel if visiting Baltimore in the future.

  • Stayed May 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Williamsburg, VA
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 17, 2013

What a great surprise. We picked this hotel from the Trip Advisor comments. It delivered on everything...even a free shuttle to John Hopkins. Staff was friendly, helpful and efficient.The breakfast was included and very good. All of this for a great price

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wichita, Kansas
Senior Contributor
32 reviews 32 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed May 15, 2013

Extremely good experience - my room was beautiful, clean & spacious! I was there May 8th - 10th. The staff was wonderful & very accomodating! I was there for a consult with a top neurosurgeon at Johns Hopkins & since it was my 1st visit to Baltimore, they staff at the hotel were very great at helping me navigate the area - from places to eat to sites to see, as well as assisting me with travel arrangements (car service, shuttles, etc.) during my stay. The location itself was excellent - easy to walk to eating establishments as well as attractions in the area. The only downside was (as others have written about), the walls seem thin as I was able to hear my neighbors early in the mornings which did wake me up when I could have used more rest. I will, however, be going back to Johns Hopkins in a few weeks and will certainly be staying at this beautiful hotel!

  • Stayed May 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sunnyvale, California
Contributor
15 reviews 15 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed May 15, 2013

First of all - nice people. Sabrina, Glen and Lucy - were all great! Courteous and very helpful.
Rooms are clean, linen is clean, and so are the bathrooms.
The air conditioning works well. Rooms are spacious. 32" LCD TV.
They have free wifi and also let you use their computer.

They have great information at the reception desk about nearby restaurants and ones that deliver and so on. The staff was very prompt in helping.

There are several good restaurants in the area you can walk to. I particularly liked Miss Shirley's cafe, Cazbar and Helmand in the vicinity.

Breakfast is free and pretty decent as well.


Stuff they need to work on:
1) Additional charge for parking. There is a good sized lot right next to the building. Even for hotel guests to park there, there is a small per day charge. My suggestion to management would be to some how fold it into the nightly tariff and market it as free parking.
2) Toiletries were really not quite up to the mark. I realize hotels like these work on razor thin margins and like to keep their costs down, but getting better toiletries is probably money well spent.

Room Tip: Higher floors would obviously be better. They have a laundry and a vending machine room - the rooms...
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  • Stayed May 2013, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sleep Inn & Suites Downtown Inner Harbor

Address: 301 Fallsway, Baltimore, MD 21202
Phone Number:
Location: United States > Maryland > Baltimore
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
#7 Business Hotel in Baltimore
#11 Romantic Hotel in Baltimore
#13 Family Hotel in Baltimore
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Sleep Inn & Suites Downtown Inner Harbor 2.5*
Number of rooms: 62
Official Description (provided by the hotel):
Located just blocks from the Downtown Inner Harbor and Harbor East, Sleep Inn Baltimore Downtown Inner Harbor offers all of the advantages business travelers and leisure guests are looking for, in a quiet and convenient setting. Walking distance to most of the area's attractions, experience the value of the Sleep Inn brand; within a warm, historic setting. As a beautiful retrofit to a 20th century warehouse, the hotel includes exposed brick and waterfalls that adorn both sides of the main entrance and provide a dramatic introduction to a lobby with 25' ceilings. Quality at an affordable price. ... more   less 
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Also Known As:
Sleep Inn & Suites Downtown Inner Harbor Hotel Baltimore
Sleep Inn And Suites Downtown Inner Harbor

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