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Sleep Inn & Suites Downtown Inner Harbor: Traveler Reviews

2.5 of 5
301 Fallsway, Baltimore, MD 21202
Hotel amenities
Sleep Inn & Suites Downtown Inner Harbor
Ranked #5 of 69 hotels in Baltimore
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310 reviews from our community

Traveler rating
    196
    78
    22
    4
    10
See reviews for
Families
77
 
Couples
88
 
Solo
17
 
Business
57
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Danville, Pennsylvania
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Convenient and Excellent Hotel”
5 of 5 stars Reviewed January 6, 2013

Have stayed on numerous occasions and each time have been very please with the hotel and staff. Great breakfast and very clean roooms. Well, kept and convenient to local businesses and attractions! Staff has made us feel like family when we arrive and helping with any of our needs. Filled us in on some of the local businesses and attractions. Felt comfortable and safe with the area .

  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask franniest about Sleep Inn & Suites Downtown Inner Harbor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lucy B, General Manager at Sleep Inn & Suites Downtown Inner Harbor, responded to this review
January 11, 2013
Thank you taking the time to post about your past stays with us. From reading your review, I see that our staff have been able to give you a memorable and enjoyable experience; this is our goal for each one of our guests! I am very lucky to have such wonderful employees, they truly go above and beyond to ensure our guests have the best stay possible.

If there is ever anything I can do to accommodate you in a future visit to our hotel, please do not hesitate to contact me. I look forward to welcoming you back soon!

Warm Regards,
Lucy Boston
General Manager
lucy@sleepinnbaltimore.com
410-779-6166 Ext. 110
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jamestown, New York
1 review
2 helpful votes 2 helpful votes
“December overnite trip to Baltimore”
5 of 5 stars Reviewed January 5, 2013

My wife and I would highly recommend this hotel, especially if you are visiting Johns Hopkins Hospital, as it is just a five or ten minute drive away. I was in Baltimore for an appointment at the hospital, and the hotel also offered us a shuttle over there if we didn't want to drive. The complementary morning breakfast buffet was great, and the food service manager was especially friendly and helpful. We happened to arrive on a Thursday, which is the evening they have a free wine and cheese party that included other delicious snacks as well. We were traveling with our dog ($35 surcharge) and she was welcome anywhere, including at the wine & cheese party and breakfast. This building was recently renovated from an old furniture warehouse into this beautful hotel. Our ground floor room was fresh and clean and nicely appointed, though it would have been nice to have a small table and another chair to sit in besides the desk chair. There is also a $15 parking fee, which may be normal in that area.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask Gary S about Sleep Inn & Suites Downtown Inner Harbor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lucy B, General Manager at Sleep Inn & Suites Downtown Inner Harbor, responded to this review
January 11, 2013
Thank you for posting your comments about your recent stay at the Sleep Inn & Suites Downtown Inner Harbor. I am delighted to read that you enjoyed your stay. We have many guests that stay with us due to being patients or friends and family of patients visiting the hospital. We know can be a difficult time for a guests and we try our best to make their stay as comfortable and as easy as possible, and I am glad we were able to achieve this for you.

Don’t forget to “LIKE” us on Facebook (Sleep Inn & Suites Downtown Inner Harbor) and our entire staff at the Sleep Inn & Suites is looking forward to welcoming you back in the near future. If there is anything I can do to accommodate you in a near future visit to our hotel, please do not hesitate to contact me directly.

Warm Regards,
Lucy Boston
General Manager
lucy@sleepinnbaltimore.com
410-779-6166 Ext. 110
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Durham, North Carolina
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
“Excellent Hotel for Business Trip”
5 of 5 stars Reviewed January 5, 2013

Stayed for one night on a recent business trip to Baltimore. Hotel was very nice, looked recently redone, and the rooms were clean and spacious. Bathroom was modern and clean.

Staff was super friendly and accommodating, and there was a taxi-like service hanging around out front who took me and my colleague to an excellent sushi restaurant for dinner.

Highly recommended.

  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask clayharris about Sleep Inn & Suites Downtown Inner Harbor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lucy B, General Manager at Sleep Inn & Suites Downtown Inner Harbor, responded to this review
January 11, 2013
We'd like to thank you for sharing with us and the TripAdvisor community on your stay. It truly means a lot to us when guests take the time out of their day to post us a review. I am happy to hear that you found our hotel to be accommodating and that we were able to provide you with a comfortable night stay while away on business.

If there is ever anything we can do to accommodate you in a future trip to our hotel please do not hesitate to contact us. We're here for you!

Warm Regards,
Lucy Boston
General Manager
lucy@sleepinnbaltimore.com
410-779-6166 Ext. 110
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington DC, District of Columbia
Contributor
14 reviews 14 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
“Hidden Gem in a Rough Part of Town”
4 of 5 stars Reviewed January 4, 2013

The location could put most off of this place, in that the surrounding area hosts a large number of homeless men and women. But the property is actually quite lovely. Our room was quiet, spacious and quite clean. Their complimentary breakfast (not continental breakfast) was a pleasant surprise.

The shower's glass wall and door were a bit awkward, but that's really my only complaint. All in all, it was an affordable place to stay and served our purpose well.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
See 2 more reviews by Eric D for Baltimore
Ask Eric D about Sleep Inn & Suites Downtown Inner Harbor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lucy B, General Manager at Sleep Inn & Suites Downtown Inner Harbor, responded to this review
January 11, 2013
Thank you for taking the time to share your comments about your recent stay at the Sleep Inn & Suites Downtown Inner Harbor. I am happy to read you enjoyed our quiet comfy guest rooms, I’ve had the pleasure of staying at the hotel and had the best nights sleep! I hope to welcome you back to the Sleep Inn & Suites soon. If I can be of any assistance in helping you with any future stays please do not hesitate to contact me.

Warm Regards,
Lucy Boston
General Manager
lucy@sleepinnbaltimore.com
410-779-6166 Ext. 110
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Great location and great staff!!”
5 of 5 stars Reviewed January 3, 2013 via mobile

This hotel was a pleasure to stay in. It was clean and modern. The accommodations and the staff were way above my expectations!! The breakfast staff made sure the coffee was flowing and If anything ran out it was restocked. I definitely return to this hotel in the future!

  • Stayed December 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Ltprgirl about Sleep Inn & Suites Downtown Inner Harbor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lucy B, General Manager at Sleep Inn & Suites Downtown Inner Harbor, responded to this review
January 11, 2013
Thank you for taking your time to post a great review on Trip Advisor, we greatly appreciate it. I am extremely happy to read that you thoroughly enjoyed your stay. I will be sure to pass along all the comments you made to our team; we all love to hear back from satisfied guests!

We go to great lengths to make sure each and every one of our guests has an unforgettable experience, and it makes us very happy to hear when we have accomplished this. We know it's the little things that can make a trip special, and we strive to create as many of these small gestures as we can for our patrons.

Once again, we'd like to thank you for leaving us and the rest of the TripAdvisor community feedback on your stay. If there is ever anything we can do to accommodate you in a future visit to our hotel, please do not hesitate to contact me personally.

Warm Regards,
Lucy Boston
General Manager
lucy@sleepinnbaltimore.com
410-779-6166 Ext. 110
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sleep Inn & Suites Downtown Inner Harbor

Also Known As:
Sleep Inn And Suites Downtown Inner Harbor
Sleep Inn & Suites Downtown Inner Harbor Hotel Baltimore
Sleep Inn & Suites Downtown Inner Harbor Hotel
Address: 301 Fallsway, Baltimore, MD 21202
Region: United States > Maryland > Baltimore
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Pets Allowed Suites Wheelchair access
Hotel Style:
#5 Family Hotels in Baltimore
#9 Business Hotels in Baltimore
Price Range: $$
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
Located just blocks from the Downtown Inner Harbor and Harbor East, Sleep Inn Baltimore Downtown Inner Harbor offers all of the advantages business travelers and leisure guests are looking for, in a quiet and convenient setting. Walking distance to most of the area's attractions, experience the value of the Sleep Inn brand; within a warm, historic setting. As a beautiful retrofit to a 20th century warehouse, the hotel includes exposed brick and waterfalls that adorn both sides of the main entrance and provide a dramatic introduction to a lobby with 25' ceilings. Quality at an affordable price. ... more   less 
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