The hotel is beautiful and we had a very pleasant stay. The front desk person did not seem fully informed and needed to go to the back office several times to get information while we were checking in. However she was very welcoming and we did get a reasonable rate. We did not sample any of the food. The room was lovely and well appointed - modern in decor. We visited the inner harbour and had a lovely Christmas Eve meal at Phillips restaurant. The door man was very helpful. We were directed to park at a nearby underground facility which was considerably less expensive than the valet parking offered by the hotel. We enjoyed a lovely quiet evening watching movies.