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“Best hotel experience ever!” 5 of 5 stars
Review of Monaco Baltimore, a Kimpton Hotel

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Monaco Baltimore, a Kimpton Hotel
4.0 of 5 Hotel   |   2 North Charles Street, Baltimore, MD 21201 (Downtown)   |  
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Breakfast for $1
Ranked #10 of 61 Hotels in Baltimore
Certificate of Excellence
GreenLeadersPlatinum level
Nashville, Tennessee
1 review
“Best hotel experience ever!”
5 of 5 stars Reviewed November 21, 2012

My husband and I could not have been more impressed by this last-minute find! We were particularly impressed by the hospitality of Christina at the front desk. She was absolutely amazing and extremely considerate. The room was gorgeous, clean, and updated. I signed up for the free Kimpton membership and got free wifi AND a gift card to use for snacks in the minibar. PS the gummy bears are scrumptious! We missed the free wine hour so they gave us vouchers for wine or non-alcoholic beverages. The service and room were wonderful. I would give this hotel a 7 star rating if I could!

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joe P, General Manager at Monaco Baltimore, a Kimpton Hotel, responded to this review, November 23, 2012
Dear TStar88:

We will take that 7 star rating!
Glad to hear you had a great stay. I will be sure to share your feedback with our team especially Christina. We hope too see you soon.

All the best,
Joe Pagone
General Manager
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1,235 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (277)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Korean first
  • Portuguese first
  • Spanish first
  • Any
English first
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed November 21, 2012 via mobile

My wife and I stayed one night here during the week. The building is beautiful and is pretty centralized for access to the city. My only complaint was the valet service (our first impression of the hotel) was not very friendly. After we got in the building though are stay was sublime. The high ceilings in the room and large windows make even the one bedroom look large and inviting. Everything was clean and as expected in the room, with chocolate covered strawberries to welcome us. Spending the extra few bucks for the king premier room (big tub and nice shower) is a must. Getting the park and play package was also a must to save money on the valet.

All in all this is a quality hotel and we would deffinitly come back give the oppertunity.

  • Stayed November 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joe P, General Manager at Monaco Baltimore, a Kimpton Hotel, responded to this review, November 23, 2012
Dear Meatzy:

Thank you for staying with us.
I am sorry the valet failed to meet your expectations but was happy to read you enjoyed your stay. I will be sure to share this feedback with our valet team. The premeir rooms are fantastic good to hear you felt the same way. We hope to see you again very soon.

All the best,
Joe Pagone
General Manager
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Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed November 19, 2012

What a great surprise! My wife and I flew into town and had to find a new hotel after receiving a call that our reservation was cancelled due to flooding. We found the Monaco and it was great turnaround to an otherwise stressful travel day.

Christina at the front desk was especially accommodating. She empathized with our plight and went to great lengths to ensure we had the best stay. This included upgrading us to a suite and even providing complementary bath salts for our new jacuzzi.

The room renovations were pristine and we now compare all Klimpton hotels to the Monaco wherever we go. A few negatives...room service leaves much to be desired for vegetarians and the rooms can be a bit drafty with their giant windows. But the central heater makes up for it.

  • Stayed November 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joe P, General Manager at Monaco Baltimore, a Kimpton Hotel, responded to this review, November 23, 2012
Dear glmaster:

Sorry to hear about your original hotel but glad we could accommodate.
We are really lucky to have Christina on our team, she is amazing.
Glad to hear you enjoyed your stay and I will be sure to share this feedback with our entire team. We hope to see you again soon.

All the best,
Joe Pagone
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sewell, New Jersey
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed November 18, 2012

Stayed here while visiting Baltimore for a show and thoroughly enjoyed every minute. From the moment we were out of the cab to the moment we were headed back to the train the service was excellent. Room was clean and nicely appointed. Would definitely stay here again if I was returning to Baltimore.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joe P, General Manager at Monaco Baltimore, a Kimpton Hotel, responded to this review, November 23, 2012
Dear Kcdysart:

Thank you for sharing your experience.
I was very happy to read how much you enjoyed your stay.
I will be sure to share this with our team as they love to hear how much our guests enjoyed their time with us. We hope to see you soon.

All the best,

Joe Pagone
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Winston-salem NC
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed November 15, 2012

We loved this hotel! Absolutely beautiful!
Great location near Inner Harbor, Ravens stadium and other must do things in Baltimore.
We were especially fond of the companion goldfish in our room. We miss Bob.

  • Stayed November 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joe P, General Manager at Monaco Baltimore, a Kimpton Hotel, responded to this review, November 23, 2012
Dear mugsync:

Thanks for the great review. We love our property and it's location, glad you agree.
We will keep Bob safe and sound and ready for your next stay. Bob misses you and would like to see you again soon.

All the best,
Joe Pagone
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brooklyn, New York
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed November 14, 2012

High ceilings, VERY friendly staff, beautiful decor, very clean, beautiful view and in a safe area (not guaranteed everywhere in Baltimore), an unexpected room upgrade, a FISH FRIEND that they can bring to your room for free, free wine hour, impressive lobby, pet friendly... I couldn't ask for more AND it was under $80

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joe P, General Manager at Monaco Baltimore, a Kimpton Hotel, responded to this review, November 23, 2012
Dear Daniela M:

Thank you for staying with us!
I was happy to read that you enjoyed your stay. Our team really works hard to ensure our guests are well taken care of. Check us out again soon as we are starting our winter program which will feature several enhancements for our guests, most importanty fun food and beverage additions during our coffee and wine service.

All the best,
Joe Pagone
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Baltimore, Maryland
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed November 12, 2012

After much research I chose Hotel Monaco as the Hotel to use during a surprise engagement getaway. I booked a suite for Friday and Saturday nights. The hotel has a very generous cancellation policy and it pays to book in advance (price went up close to $100 per night between the five weeks I booked and the stay). Upon arrival service was excellent, the valet promptly greeted us as well as bellhop who took our bags and escorted us to the lobby/ check-in area which is one floor above. The building is gorgeous! The bellhop stayed with us as we waited to check in telling us about the free wine reception held in the lobby as well as the location of the hotel restaurant (which was great as well). Check in was breeze and the front desk was very personable and helpful. The bellhop escorted us to our room made sure that it was to our satisfaction and brought us a bucket of ice as well. When I made the reservation I had mentioned that I was going to be celebrating a proposal and a complimentary bottle of champagne was waiting for us in our room! The suite itself was great and the corner bathroom was huge. Service and my satisfaction stayed high throughout the entire trip. I would definitely recommend the hotel to other Baltimore travelers and will certainly seek out Kimpton properties in the future.

Room Tip: Corner Suite had huge windows and great light.
See more room tips
  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joe P, General Manager at Monaco Baltimore, a Kimpton Hotel, responded to this review, November 23, 2012
Dear Jonathan P:

Congratulations on your engagment. We were delighted you chose us to celebrate your very special occasion. Our team will be very happy to hear you had such a great stay. We hope to celebrate your next special with you.

All the best,
Joe Pagone
General Manager
Report response as inappropriate
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Additional Information about Monaco Baltimore, a Kimpton Hotel

Address: 2 North Charles Street, Baltimore, MD 21201
Phone Number:
Location: United States > Maryland > Baltimore > Downtown
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#1 Green Hotel in Baltimore
#3 Spa Hotel in Baltimore
#3 Luxury Hotel in Baltimore
#5 Romantic Hotel in Baltimore
#5 Business Hotel in Baltimore
#17 Family Hotel in Baltimore
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Monaco Baltimore, a Kimpton Hotel 4*
Number of rooms: 202
Official Description (provided by the hotel):
In one of our nation's most distinctive cities, you'll find one of its most remarkable hotels. Hotel Monaco Baltimore, a Kimpton Hotel, uniquely reflects the spirit of this vibrant, historical city. Situated in the landmark Baltimore & Ohio Railroad headquarters, built in 1906, our downtown Baltimore hotel provides an experience like no other. From our elegant three-story lobby, with its original marble floor and Tiffany stained-glass windows to each of our 202 beautifully appointed guestrooms and suites, Hotel Monaco Baltimore surrounds you with spacious, timeless style. ... more   less 
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Also Known As:
Monaco Hotel Baltimore

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