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“Very Good, but could be "dog-gone" great with a few minor changes” 4 of 5 stars
Review of Admiral Fell Inn

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Admiral Fell Inn
3.0 of 5 Hotel   |   888 South Broadway, Historic Fell's Point, Baltimore, MD 21231 (Fells Point)   |  
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Ranked #9 of 63 Hotels in Baltimore
USA
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5 reviews 5 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
11 helpful votes 11 helpful votes
“Very Good, but could be "dog-gone" great with a few minor changes”
4 of 5 stars Reviewed October 9, 2013

We attended the Fells Point Festival over the weekend of October 4-6, 2013, and we stayed at the historic Admiral Fell Inn, primarily because of its great location in the heart of Fells Point.

When I tried making the reservation online, I had some trouble getting the AAA rate to show up. A quick call to the hotel's number, and a helpful person was able to manually give the 10% discount. That was nice.

When we arrived, the festival organizers were already starting to close streets for the festival, so we parked in the public garage a couple blocks away. Self-parking there was $14 per night.

Check-in was handled by Hakeem, who as very friendly and professional. The Admiral Fell Inn is a very "pet-friendly" hotel, so, given my bad allergies to cats and some dogs, I asked Hakeem if I could have one of the remodeled rooms without the carpeted flooring. The first room he assigned to us did have carpeting, and it had musty/(doggy?) smell to it. I came back down to the lobby. Hakeem had assigned that one to us by mistake, and apologized. He thought it was one of he remodeled rooms. (65 of 80 rooms have been remodeled so far.). Hakeem quickly gave us another room without any problems.

That next room was very nice, with hard surface flooring, and a fresh smell. It overlooked the main square on Broadway, and you could see some of the harbor. The room and bathroom was clean, and the bed was comfortable. A 32-inch flat-screen TV was a nice touch.

There was quite a bit of noise coming from the street, but that was expected as it was the Fells Point Festival weekend. It mostly settled down at 2 a.m. when the bars close. Even on regular weekends, the Fells Pont area stays lively quite late. This is not the fault of the hotel. In fact, the celebratory atmosphere is what brought us to the hotel and the area in the first place! .

For those who complain about the street noise, you should always do a little research on an area before booking a room. There are 70 bars in the Fells Point / Inner Harbor East area, and it is well-known as a party destination. I mean, come on .... Just a very small amount of internet research would discover that. You wouldn't expect a quiet night at Mardi-Gras, and you would not expect to be able to order a stiff drink at the Southern Baptist Convention. A little research goes a long way. Fells Point is NOT for a quiet getaway on the weekends! :-).

This hotel could have received a 5 out of 5 overall rating from me except for one main drawback. It is too "pet-friendly". It has 80 total rooms, and it advertises that is has 80 pet-friendly rooms. That's ALL of them! Really? Do you really get 80 pet owners at one time checking in wanting a pet-friendly room? Couldn't the hotel maybe have 40 pet-friendly rooms and 40 pet-free rooms? Or 60/20 or 20/60? But, ALL of them? As an analogy, can you imagine a hotel with 100% of its rooms as stinky "smoking" rooms these days? You would lose a lot of non-smoker business. With 100% pet-friendly rooms, you risk losing those customers with pet allergies (About 15% of the population). That's a huge potential market share. With some designated pet-friendly rooms, and some designated "pet-free" rooms, both pet owners and people with pet allergies can BOTH be served well. Luckily, I did not have an allergic reaction on this visit. Having the hard surface floor in the remodeled room certainly helps, but I also could have been lucky. Perhaps that room did not have a pet in it for the past several occupants. The elevators were carpeted, and at least one of the elevators showed signs of ... let's just say .. "pet spots." Putting hard surface floors on the elevators, as well, would be a smart move.

One more suggestion, and then I'll get back to the positive stuff. Stop adding on the goofy $9.95 "Hotel Service Fee". If you must, just add it to the advertised rate, rather than adding it on separately. Yes, it is clearly spelled out in the reservation that it will be added, and I expected it. However, as you can see, this "service fee" does nothing but irritate customers. Just look at some of the previous reviews. Very few people would balk at a nightly "rate" that is $10 more per night. But, when it is added in separately as a "service fee", people get peeved, just on principal. Don't peeve people. It's not smart policy. Just raise the rates $10 if you have to. You're not Motel 6. People paying $220/night likely won't balk if it is raised to $230/night. But, they might not come back at all, on principal, if they feel they are being nickeled and dimed. Or, they might give negative comments about that issue on sites like Trip Advisor, as has been seen several times.

I seriously like this hotel, and hope the comments about pet policy and Service Fee policy are taken as serious policy change suggestions to make the Admiral Fell Inn even better! :-)

Continuing on ......

In addition to the great room location, a great check-in person (Hakeem), another fine employee was Steve, who is the bartender in the downstairs bar. Friendly, professional, and knowledgeable about the hotel.

One more salute goes to one of the managers. When we checked out on Sunday, we had come down the steps at the front door, and a casually dressed man offered to help with our bags. That person was the manager (Can't recall if his name was Mark or Mario?). He was casually dressed as he was assisting with activities at the festival. (It seems the whole town and its businesses come out to help with this festival, which benefits the community of Fells Point. Bravo!) Anyway, because the street was closed to cars, the manager called over one of the hotel's golf carts, and he personally took us over to our car in the garage a few blocks away. That was super nice. He also asked about out stay, and how we liked it. When I asked about the number of rooms with old carpet versus with hard surface, he let us know about the undergoing renovation of the rooms, and that 65 or 80 are complete. He truly seemed interested in knowing what we thought about the Inn. That's a great manager!


PROS: Great location. You can walk to MANY restaurants and bars. Interesting, historic hotel. Nice, friendly staff and manager. Nice clean rooms (the remodeled ones). Comfortable beds.

CONS: Pet-policy. There are NO "pet-free" rooms. Have your rescue inhaler handy, just in case! 15 rooms still need to be remodeled. Even when those remaining rooms are remodeled, there still needs to be some pet-free rooms. Some people let their pets climb all over the bedspread and the room chairs. Pets rub up against curtains, etc. Having no carpet / hard surface floors helps, but there is no substitute for having some "pet-free" rooms for many people with severe asthma and allergies.

Room Tip: Ask for one of the remodeled rooms. 65 out of 80 rooms have been re-done as of early October 2013...
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  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The_Business_Manager, Public Relations Manager at Admiral Fell Inn, responded to this review, October 10, 2013
Snacks-n-Racks, we want to thank you for writing a kind review and we'd also like to thank you for staying with us while attending the Fell's Point Festival. We are happy that overall, you enjoyed your time at our hotel.

Where to begin! You left a lot of great comments and feedback in your review and we really do appreciate this. We're happy that we were able to get you the AAA rate. When attempting to make the reservation online was it on our website or a 3rd party site? We'd like to investigate why you had a hard time getting this rate online.

In addition to Hakeem, we've got some incredible people working with us. We'll make sure to let everyone here know that you were impressed with the level of service you received. Also, the gentleman who brought you to your car in the garage was our Manager, Mario, and like all of our staff here, he genuinely cares about the experiences our guests have.

We have collected your feedback in regards to our hotel being too pet-friendly. It might be possible for us to designate only certain rooms to being "Pet-Free". It is something we will definitely look into as we want to try to cater to all of our patrons. We've also taken note of your suggestion about how to better incorporate our "Destination Fee". We're always open to feedback and anything that we can do to make things clearer is definitely something that we feel is worth examining.

We want to thank you for sharing your experience with us and the TripAdvisor community. We truly appreciate when patrons take the time out of their day to leave a nice review. We hope you realize how much it means and know that this kind gesture doesn't go unnoticed. We also love the pictures that you added to your review! Thank you for sharing them with us.

If we can ever do anything to accommodate you in a future visit to our location, please don't hesitate to contact us. We're here for you!

Thank you, and we hope you'll visit us again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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821 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (158)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
London, United Kingdom
Senior Contributor
22 reviews 22 reviews
14 hotel reviews
Reviews in 17 cities Reviews in 17 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed October 8, 2013

We stayed for a night en route to Washington and were pleasantly surprised by the hotel and the location. I loved the mix of old and new. The beds were comfortable, and our room was large accommodating two double beds, and we had no problems with noise. It was ideally located to explore around and about the area. The little notes about the names of each of the rooms was interesting!

Our only issue was being woken at 8am by repeated knocking, which turned out to be housekeeping. They then came back at 10am. When we mentioned it at reception, when checking out, we were told 'it's what they do, you need to put the 'do not disturb sign out'. Would gave been nice to have been told!

If you're a tea freak, like my friend us then their free tea is a great opportunity to fill your boots. The pastries and fruit are a good touch too.

Would go back to Baltimore again, and would stay here again too. Definitely worth it.

  • Stayed October 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The_Business_Manager, Public Relations Manager at Admiral Fell Inn, responded to this review, October 10, 2013
Sarvegetable, we want to thank you for choosing to stay with us on your journey to Washington and we'd also like to thank you for leaving a nice review. We are delighted to hear that you enjoyed your time at our property.

There is certainly a lot of history in our hotel. We get a lot of positive remarks in regards to giving our rooms names after specific historical figures. We are glad to hear you liked this too!

From reading over your review, we saw you mentioned about our Housekeeping team knocking on your door repeatedly. We'll be sure to instruct our front desk team to mention this to arriving guests so they know to put the "Do Not Disturb" sign on the handle. Thank you for relaying this feedback to us!

We want to thank you for sharing your experience with us and the TripAdvisor community. It truly means a lot and when guests take the time out of their day to leave a kind review. We hope you realize how much we appreciate it and know that this kind gesture doesn't go unnoticed.

If we can ever do anything to accommodate you in a future visit to our location, please don't hesitate to contact us. We're here for you!

Thank you, and we hope to see you back soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fox River Grove, IL
Senior Contributor
31 reviews 31 reviews
20 hotel reviews
Reviews in 19 cities Reviews in 19 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed October 1, 2013

Just got back from a business trip in Baltimore and had the good fortune to have been booked at the Admiral Fell Inn. I have never been to Baltimore before but the Fells Point area is a historic and lively place to stay. The Inn is supposed to be the sixth most haunted hotel in the US. How that is determined I do not know but it looks the part. I found the rooms to be very comfortable and clean. I was staying on the second floor so I did hear a lot of street noise on Friday and Saturday. Like I said Fells Point is loaded with bars and restaurants so it is a party! I would not stay here with kids but for adults it is the place to be. The rooms are all updated with flat screens and Internet but still have that old hotel room charm.

The staff was great! Hakeem and Michael at the front desk were very helpful and you have to stop in the bar downstairs and have a drink with Steve the bartender. He is a great guy that will tell you all the ghost stories and more!! If you don't you missed part of the experience of staying there.

There is coffee and some pastries and fruit downstairs in the morning and free daily access to the Maryland Athletic Club a little walk away.

So thank you all guys at the hotel. Hopefully I will be back next year for the Natural Food Expo and see you then. Enjoy your Uncle Dougie's

Room Tip: Again a party area. If you are bothered by noise get a top floor.
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  • Stayed September 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheSocialStation, Public Relations Manager at Admiral Fell Inn, responded to this review, October 2, 2013
Ironman_7, thank you for writing a great review and we'd also like to thank you for choosing to stay with us during your business trip in Baltimore. We are extremely happy to hear that you had an amazing time at our hotel. We really enjoyed reading your review!

We love how aptly you described our accommodations! We are indeed a historic hotel that has been retrofitted for today's modern technologies and conveniences. As you mentioned, we are the 6th most haunted hotel in the US. You'd be surprised how many reports from guests and staff that we receive about paranormal activity in our hotel. Actually, if you head over to our Facebook, we just posted a picture that was sent to us by one of our patrons that certainly looks like a ghost!

We'll be sure to share your kind comments with Hakeem, Michael, Steve and everyone else here at The Admiral Fell Inn. We have such an amazing team of people working with us. We're glad that they made your time here even better.

We want to thank you for sharing your experience with us and the TripAdvisor community. We truly appreciate when guests take the time out of their day to leave a nice review. We hope you realize how much it means and know that this kind gesture doesn't go unnoticed.

If we can ever do anything to accommodate you in a future visit to our hotel, please don't hesitate to contact us. We're here for you!

Thank you, and we hope to see you next year!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 30, 2013

Dirty, dusty, musty, old, unsafe - someone worked into my room while I was asleep. The hotel was apologetic but all they had to say in explanation was their computer thought the room was empty so a member of staff came in the room. I wondered if it was staff and what they came to the room to do.
Unfortunately, since the lights were off, I did not get to see who it was or I would have taken it up.

Very unsafe and noisy looking surroundings as well.

Room Tip: Keep away from this hotel
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  • Stayed September 2013, traveled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Central Texas
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
Reviews in 13 cities Reviews in 13 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed September 30, 2013

Great location. Across street from water taxi. Several excellent restaurants within 3 blocks. Many popular bars for those looking for a drink. Parking is valet. Hotel staff is very accommodating. Especially Mario, one of the managers. Older building that has been refurbished. Smallish rooms but everything is clean. Beds could be a little better.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheSocialStation, Public Relations Manager at Admiral Fell Inn, responded to this review, October 2, 2013
lgt190, thank you for choosing to stay with us during your time in Baltimore and we'd also like to thank you for writing a great review. We're extremely happy to hear that you enjoyed your stay at our hotel.

It's very common for us to hear from patrons how much they love our location. As you mentioned, there is definitely no shortage of restaurants or bars around us, and let's not forget the convenient and quick access that the water taxi offers!

Upon reading your review, we saw you commented how helpful and accommodating our team was. We have some of the best staff around and we're so proud of all that they do. We will make sure to let everyone know of everything you had to say.

We have passed along your feedback about our beds onto our management team. We're always looking to make our guest experience even better. You're comments are very much appreciated.

We want to thank you for sharing your experience with us and the TripAdvisor community. It truly means a lot when guests take the time out of their day to leave a nice review. Please know that this kind gesture doesn't go unnoticed.

If we can ever do anything to accommodate you in a future visit to our location, please don't hesitate to contact us. We're here for you!

Thank you, we hope to see you back soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington DC, District of Columbia
Senior Contributor
39 reviews 39 reviews
39 hotel reviews
Reviews in 28 cities Reviews in 28 cities
58 helpful votes 58 helpful votes
2 of 5 stars Reviewed September 26, 2013

On the plus side, this hotel does have historic charm. However, because I am not a big fan of visiting historic hotels for the sake of history alone, the negatives *far* outweighed the positives for me. My room was dirty (with hairs in the bathroom, dust on the furniture, and something sticky on the desk chair) and the furnishings/fixtures were dated (everything looked 20-30 years old). The only positive was that at least my room was relatively quiet. The original room I was assigned (I asked to switch right away) was *extraordinarily* noisy -- I could hear every voice and conversation from the street restaurant/bar below. The second room I was assigned did not have this problem.
I would highly recommend selecting a different hotel unless you are a big fan of historic hotels and you can overlook all of the other problems.

  • Stayed September 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
19 reviews 19 reviews
8 hotel reviews
Reviews in 12 cities Reviews in 12 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed September 19, 2013 via mobile

We stayed at the AFI over Labor Day weekend (which happened to be Grand Prix Weekend). We were so glad that we stayed in Fells Point vs the Inner Harbor. Fells Point has all the historical charm of Baltimore and there is a lot to do there. AFI has smaller rooms and bathrooms but it's updated and clean. I am a light sleeper and was concerned about the noise comments. I asked for a room not on the street and has no problem with street noise. It's a little pricey for the type of hotel (same as a 4 star chain in the Inner Harbor) but the location is worth it. I wouldn't recommend it for a family with children but if you're a couple or friends who want to hang out. Just book it, you won't regret it.

  • Stayed September 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheSocialStation, Public Relations Manager at Admiral Fell Inn, responded to this review, September 21, 2013
Tjacks019, we want to thank you for leaving a nice review and we'd also like to thank you for choosing to stay at our hotel over Labor Day weekend. We are extremely happy to hear that you enjoyed your time at our property.

Fell's Point definitely has a much different look and feel compared to Inner Harbor. If you love history or you’re intrigued by its mystery, you'll love Fell's Point. The area certainly becomes lively at night and a lot of our regular patrons love that.

We want to thank you for sharing your experience with us and the TripAdvisor community. It really means a lot when guests take the time out of their day to write a kind review. We hope you realize how much we appreciate it and know that this kind gesture doesn't go unnoticed.

If we can ever do anything to accommodate you in a future visit to our location, please don't hesitate to contact us. We're here for you!

Thank you, and we hope to see you back soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Admiral Fell Inn

Address: 888 South Broadway, Historic Fell's Point, Baltimore, MD 21231
Phone Number:
Location: United States > Maryland > Baltimore > Fells Point
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#4 Business Hotel in Baltimore
#10 Romantic Hotel in Baltimore
#15 Family Hotel in Baltimore
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Admiral Fell Inn 3*
Official Description (provided by the hotel):
A comfortable inn in Maryland that is similar to the home of a well-to-do nineteenth-century sea captain. ... more   less 
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Also Known As:
Admiral Fell Hotel Baltimore
Admiral Fell Baltimore

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