We stayed here on a long weekend trip to Baltimore. We were in town for a bachelorette party, so we picked a great place to be. All of the sweet little shops, bars and restaurants are within walking distance, as well as the harbor.
We did not have time for the ghost tour, although I really wanted to check it out. Never really needed the staff assistance, but it seemed that they kept the place tidy. Although the walls are quite thin, the room accommodations are great and reflect the historical value of the hotel. If you're not from Baltimore or another East Coast big city, you might find parking to be a challenge.