Made reservations online, only nice thing about the trip was the harbor pass. The hotel is non smoking, very much needed, we have a daughter with special needs and respitory problems. Walked into the room and smelled cig. smoke. Told the front desk, the room was aired out and respaced the filter. The smell was gone but I worried about the air quality. THe view was not good, balconies are bars on the sliding glass door. Not a balcony in my book. The room was dirty, rug was stained, not vacuumed either. The bathroom was dirty, tub had pink growth around drain, bottom had a slip guard thing which had black dirt marks, needed to be replaced, floor was dirty in bathroom even had someone elses pubic hair, yuk. It was very hard to wash my girls and just felt gross. The hallway had a leak in the ceiling dripping down most of the day, next morning still dripping tried to walk around with flip-flops on, the carpet was sooo wet , my feet got wet, gross. The room was large which was nice but with the other problems just was not worth the money and really put a damper on our vacation. First time on a vacation that arriving home to a clean bathroom made me appreciate being home. Just not worth the $$$ for this hotel. Oh we booked thru myleisuretravel.com. The staff was nice but didn't seem like they had to much control over the facility. Nothing magical about this vacation, extra fees they don't tell you about get tacked on too, connective fee we never even used but everyone must pay. Oh and two of the resturants on different days had the air condition out. Not good in 90 degree weather. If we ever go again, we will check out the hotels that surrounded the area. We would never stay here again.
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