We are parents of the bride and were not only staying at the Pier V, but they were also hosting the wedding ceremony and reception. It being an outdoor wedding, concerns abounded regarding the weather, noise, etc.; issues surrounding the accommodations might have sent us over the deep end.
When we arrived, we were greeted by a very courteous valet, then an affable yet efficient front desk staff member, Kevin who answered the couple logistic concerns we had. Shortly afterward Chris, the wedding coordinator met us to let us know how things were going. He introduced us to the bride's attendant, Donna, who had already been to check in on our daughter (who arrived only minutes ahead of us). Our room was nice; offering a view of the Inner Harbor, Aquarium side. Both Chris & Donna guided us through the rehearsal Friday night, not leaving until all questions were answered and the game plan set for the actual ceremony on Saturday.
The day of the wedding everything was set up exactly as planned. The ceremony started on time, the cocktail hour in the garden was a delight. The reception room was the perfect venue for the size of our party. The food was excellent, the wait staff attentive, and the good times rolled!
Kudos to the entire staff. We truly felt welcome; from the moment we stepped out of our car until the moment we departed. Special appreciation goes out to Kevin, Chris,and Donna for their exceptionally cordial, yet professional service.
If we had another daughter, we'd do it all over again!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuyB0, we want to thank you for writing a thoughtful review on your daughter's wedding experience at our hotel. We couldn't be happier in knowing that this very special moment of her life took place at our hotel and that we were also able to be a part of it.
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We know a wedding is a very important moment for any couple, but also a very memorable and meaningful time for their loved ones. It's because of this that we strive to go above and beyond to constantly ensure that the everyone in the party is taken care of and that any needs or questions are met cordially and exceptionally.
We’ll certainly share with our staff, as well as those you mentioned, your gracious comments. We want to thank you for sharing your experience with us and the TripAdvisor community. We truly appreciate when guests take the time out of their day to leave a wonderful review. We hope you realize how much it means and know that this kind gesture doesn't go unnoticed.
If we can ever do anything to accommodate you or your family in a future visit to our hotel, please don't hesitate to contact us. We're here for you!
Thank you, and we hope to see you, as well as the happy couple back again soon!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.