I found this place to be a great value and an in a wonderful location within the Inner Harbor.

Checking in was a breeze and found the staff helpful and recommended a number of places to eat. The happy hour was as good as it gets with crab dip and local beer. The cook making the dip put on a shop while making making the dip.

The room was clean and well stocked. The bed was very comfortable.

My wife and I stayed at the Pier 5 Hotel last weekend. I had booked this hotel due to the location of, being so close to the Inner Harbor and great resturants. This was a suprise gift to my wife for her Birthday. I had also bought tickets to the Broadway Show Wicket at the Hippodrome in Baltimore for the Saturday 8:00 pm. show. When we arrived at the hotel we unloaded the car and valet offered to take our luggae and park the car. We opted to carry our own luggage but they took care of the car. We had a short wait inside at the front desk due to one person being there but in a few minutes another customer relations person took care of us and had us checked in within minutes. We went to the room and the wife loved it. We had a view of the harbor and the water. We waited for 3:00 p.m. for the choclate event in the lobby. It was very good and the staff was deligtful. The prices of beer was a little high for me, but we were staying in the Harbor. We then left the hotel and toured the harbor for a few hours. When we got back to the room we rested and then got ready to go to dinner and the show. Dinner was at Mccormick and Schmick and was wonderful, best part is we didn't have to leave the hotel. When we were finished dinner we had our car brought to us and off to the show. After the show we arrived back to the hotel and left the keys to our car with the front desk as the bellman was gone for the evening. The accomadations were wonderful, room was vey clean and no noise in the halls. I would highly recommend this hotel to guest going to the harbor.

I happened to make a reservation at the Pier 5 Hotel, not realizing that it would be in the midst of Hurricane Sandy. The hotel staff were extremely hospitable and the hotel came through the storm unscathed. I want to praise Alex, Alexandra and Terence for their personal attention. The hotel provided a flashlight in case the power went out (which it didn't), they provided lunches since the restaurants adjoining the hotel were closed due to the storm and the staff answered all of my questions and concerns. I will definitely stay there again on my next trip to Baltimore and hopefully, I will get a chance to explore the Inner Harbor. Thank you!

Stayed here overnight because I had an early meeting in Baltimore and couldn't afford travel delays due to weather. The location is great -- right between the northern edge of the inner harbor area and the piers on the edge of harbor east. The rooms are comfortable, but standard, and a little dated. We were there one night after the hurricane, so it was pretty empty, which might explain the one service debacle: there was no one at the front desk for more than 10 minutes. We would have left and gone somewhere else, but the room was prepaid, so we were stuck. We had to wander around looking for a staff person to check us in. When we finally found him, he was pleasant enough, but perfunctory, and not at all apologetic about being MIA.

All in all, if the rate is cheap, I'd stay here in the future. I'd never pay full rate for this place with the Marriott and the Four Seasons immediately adjacent with comparable rates.