hilton was very nice, although I usually stay @ homewood suites or a hampton; this was a special rate for wedding we were invited to; great central location, a block from the light rail system; great bus routes, right in front of hotel

prices area bit high for breakfast; we didn't eat breakfast, but once; invited to to the vip breakfast on the upper floor

great view of camden yards and would be a great place if you are going to an oriole game

I had the great fortune of staying at the Baltimore Hilton during the week of SuperStorm Sandy. While the storm disrupted many of the plans that I had for this trip, including major adjustments to the summit I was attending - this Hilton managed to make any disruptions they were experiencing invisible to the patrons.

Many of the staff were not able to make it to work as a result of major shut down's of roads and public transportation. In addition, many of the staff couldn't get home and worked numerous back to back shifts. This disruption to their personal lives never diminished their superior customer service.

Often the food at the hotel restaurant is sub-standard and over-priced. This was not the case with the Diamond Tavern. The food quality, variety, presentation, and taste were all exceptional. The pricing was reasonable for hotel priced food. In addition, the service in the Diamond Tavern was SUPERIOR. The level of service was not limited to the server who had a vested interest in my perception - the bus staff, hostess, manager, bartender, and various others with whom I had contact were all wonderful.

So many of the staff had reason to let the circumstances affect their attitude, for example - The bartender had not been home in days and was not even sure if his house was still standing - yet it never caused him to provide less than excellent service.

The rooms were nice and large. They were very clean. The WiFi worked great. The location was wonderful and very accessible.

To have received STELLAR service in the wake of devastation - is a testament of the staffs dedication to keeping their guests happy.

This was my first trip to the States so I didn't really know what to expect but I was looking forward to it. The hotel is not one I would really choose to stay in as a leisure traveller as it was more geared up for Business but then again it is a convention hotel.

That said, the room was big and comfortable, staff were really friendly and attentive and the breakfast was amazing (but this could be because I am not use to the America way of breakfast - so many choices), I really enjoyed it.

If you're a baseball fan, a cool feature of the hotel is that it overlooks the Baltimore Orioles stadium so when I game is on I can imagine it's the hotel you want to be in.

The hotel also had a nice spa which I enjoyed an early morning swim in.

This is a good spot if you are attending events at the Convention Center.

The highlights were:

- The rooms & staff. They are well maintained and the staff was very helpful. Its clear this is a newer hotel based on amenities and wear and tear. But beyond that, the hotel felt very well maintained.
- Skyway access to convention center
- Decent connected bar & restaurant
- Good exercise room
- Some rooms have view of Camden Yard (including the field)