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“Relaxing” 5 of 5 stars
Review of Inn at Henderson's Wharf

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Inn at Henderson's Wharf
3.0 of 5 Hotel   |   1000 Fell St, Baltimore, MD 21231   |  
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Ranked #1 of 68 hotels in Baltimore
Baltimore
Contributor
20 reviews 20 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
12 helpful votes 12 helpful votes
“Relaxing”
5 of 5 stars Reviewed September 17, 2013

My wife and I stayed here for a one-night getaway for my birthday. Dinner and concert the night before followed by late night drinks and appetizers at a neighborhood tavern (of which there their many within walking distance). Calm quaint morning. Great location. A really quiet and very cool hotel right on the water. Loved getting up on the crisp autumn Sunday morning and walking around the nearby pier amongst the cobblestone streets. Everyone just doing their own thing. Very laid back hotel and neighborhood. Breakfast in the courtyard was nice. Rooms were comfortable and clean. Bed was very comfortable. Free wifi. I want to go back!

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheSocialStation, Public Relations Manager at Inn at Henderson's Wharf, responded to this review, September 21, 2013
tvpromo, we want to thank you for staying with us during your birthday celebration and we'd also like to thank you for leaving a phenomenal review. We couldn't be happier to hear that you and your wife enjoyed your stay with and felt it was very relaxing.

We love the picture that you shared with your review! From reading over your review, we saw you mentioned how calm and quaint the surrounding area can be. Nothing beats looking out over the harbor and taking the beautiful scenery all in.

We are also glad to hear that you enjoyed our breakfast offering. We know that this can be the most important mea of the day and we want our guests to be energized for whatever they have planned for the coming day.

We want to thank you for sharing your experience with us and the TripAdvisor community. It really means a lot when patrons take the time out of their day to write an amazing review. We hope you realize how much we appreciate it and know that this kind gesture doesn't go unnoticed.

If we can ever do anything to accommodate you in a future visit to our property, please don't hesitate to contact us. We're here for you!

Thank you, and we look forward to seeing you back!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

586 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (121)
Date | Rating
  • English first
  • French first
  • Any
English first
jppelle1
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed September 10, 2013

We spent a night in Baltimore over Easter weekend and found the hotel online. The property is located in Fell's Point surrounded by rich history with cool bars and restaurants. The hotel provides a shuttle to its other properties in Baltimore. We were able to shuttle to the Inner Harbor with ease and enjoy everything the Inner Harbor has to offer.

Room Tip: Marina side rooms on the water are a must with views of the Inner Harbor
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  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheSocialStation, Public Relations Manager at Inn at Henderson's Wharf, responded to this review, September 12, 2013
jppelle1, we want to thank you for writing a fantastic review and we'd also like to thank you for choosing to stay with us during your time in Baltimore. We are ecstatic to hear that you thoroughly enjoyed your time at our property.

We're glad that you mentioned our intriguing location in your review. Fell's Point is definitely filled with a lot of character, history and charm. We are happy that you found our hotel shuttle quick and convenient.

We want to thank you for sharing your experience with us and the TripAdvisor community. It truly means a lot when guests take the time out of their day to leave a wonderful review. We hope you realize how much we appreciate it and know that this kind gesture doesn't go unnoticed.

If we can ever do anything to accommodate you in a future visit to our hotel, please don't hesitate to contact us. We're here for you!

Thank you, and we hope you'll stay with us again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Elkton, Maryland
Contributor
16 reviews 16 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed September 7, 2013

WHen we visit Baltimore we always stay at this beautiful hotel. We have been staying here at least once or twice every year for many years. We stayed because the price was reasonable, we were always able to get the room we requested, the staff were great, the breakfasts were great and we never had any problems with the rooms. Labor day weekend (we stayed three nights) was a bit of a disappointment. First of all we requested our favorite room 104 which we did not get. We were also informed that harbor view rooms where more expensive than the garden view rooms. Well, we never experienced that in the past. We always got the harbor view for a great price, so I guess their price policy changed. One of the reasons we love this hotel was because their prices were reasonable compared to other hotels in the area and the staff were super friendly and helpful. But I guess they are now getting more expensive like everyone else. We got a garden view room which we did not like. The room was dark and we could not open the windows because everyone at breakfast could see in our room. The air conditioning air filters were filthy and full of dirt and dust and I got sick. It told the front desk and fortunately they changed the filter and cleaned the vents the next morning. Also, the telephone did not work. This was an issue for me because both my parents are ill and I need to be reached by my other family members in case of emergency. The signal for my cell phone was very weak so I needed the hotel phone to work. The said they would fix it, but it still not not work right and my family could not reach me. They said they would credit me the $9.95 service charge for three nights, but after checking the bill, we were only credited for two nights. The breakfasts are still great. The staff is not as friendly as they used to be--different people. They appeared annoyed when I mentioned the A/C issue and phone. They did not ask how everything was, like previous staff members. They were not very helpful when we asked questions. We used to really love this hotel--it was our favorite. I don't know what happened since we were here last, but I am assuming the ownership changed. Oh, one more thing, we always used to get a complimentary bottle of wine, they no longer do that either. When I asked, they said it was now a part of a special package that you had to pay extra for!!! We still love this hotel, but disappointed with the changes and the prices.

Room Tip: Harbor view rooms are really nice, but at a premium now....
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  • Stayed August 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheSocialStation, Public Relations Manager at Inn at Henderson's Wharf, responded to this review, September 12, 2013
Joanne D, we want to thank you for leaving a great review and we'd also like to thank you for your continuous patronage to our hotel. We are upset to hear that you felt your experience changed from your last visit.

Please know that we have passed along the comments of your review along to our management team. We take guest feedback very seriously. We have made various price changes to our hotel, however, we still have the same owners as before. Our pricing very much fluctuates based on season and also events that may be happening around the city.

We hope that despite your latest stay, that you will come back and give us another try. We never like to hear that we have disappointed a loyal patron. Please let us know if we can ever do anything to accommodate you in a future visit and we will be sure to take care of you.

Thank you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kissimmee, Florida, United States
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
Reviews in 21 cities Reviews in 21 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 5, 2013

A wonderful hotel located in Fells Point neighborhood of Baltimore. The rooms were very clean and well maintained. The building is a renovated warehouse sitting on the water front of the harbor. A very nice breakfast was included which we ate in the lovely court yard. The service was excellent. Free parking was included which is a big plus in the Fells Point area.

Room Tip: Call well in advance
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  • Stayed October 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheSocialStation, Public Relations Manager at Inn at Henderson's Wharf, responded to this review, September 7, 2013
Bob1229, we want to thank you for writing a fantastic review and we'd also like to thank you for choosing to stay with us during your time in Baltimore. We are extremely delighted to hear that you had an excellent experience at our property.

We are very happy that you loved our accommodations. We can see that you enjoyed our delicious breakfast offering out in our beautiful courtyard. We definitely think this is the best way to start your day! We'll make sure to pass along your comments to our team. They'll be glad that you felt the service they provided was superb.

We want to thank you for sharing your experience with us and the TripAdvisor community. We truly appreciate it when guests take the time out of their day to leave a wonderful review. We hope you realize how much it means and know that this kind gesture doesn't go unnoticed.

If we can ever do anything to accommodate you in a future stay, please don't hesitate to contact us. We're here for you!

Thank you, and we hope to see you back soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Columbia, Maryland
1 review
5 of 5 stars Reviewed September 3, 2013

We chose to stay at the inn while attending the Baltimore Grand Prix races over the Labor Day weekend. We had a corner room overlooking the marina and the view was spectacular. We loved the location, it is an easy walk to many restaurants in the quaint Fells Point neighborhood. Upon returning to the inn in the evening it is very quiet and you can't tell that you are in the city. The staff is very friendly and accommodating. We also appreciated having a fridge in our room and the free off-street parking. We would like to plan a visit to the inn during another season of the year.

Stayed August 2013, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheSocialStation, Public Relations Manager at Inn at Henderson's Wharf, responded to this review, September 7, 2013
Sgum, thank you for choosing to stay with us during your time in Baltimore and we'd also like to thank you for leaving an amazing review. We are delighted that you chose our location to enjoy your Labor Day weekend. Hearing that you had a wonderful time while staying with at our property truly makes us happy.

From reading over your review, we saw you mentioned how much you loved your harbor/marina view room. Next time you visit, you should try staying in one of our rooms facing the courtyard. They’re equally beautiful!

We want to thank you for sharing your experience with us and the TripAdvisor community. It really means a lot when guests take the time out of their day to write a spectacular review. We hope you realize how much we appreciate it and know that this kind gesture doesn't go unnoticed.

If we can ever do anything to accommodate you in a future visit, please don't hesitate to contact us. We're here for you!

Thank you, and we can't wait to see you back soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Maple Shade, New Jersey
Senior Contributor
29 reviews 29 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed August 27, 2013

My husband and I spent two nights at IHW last week, and it was absolutely wonderful! This is the fourth time we've stayed here, and though there were some problems with our January visit, this time everything was as perfect as our previous experiences have been.

Shortly after we noted our disappointment with our last visit, we were contacted by Brett Henry, the manager of IHW. He took our concerns very seriously and extended an offer of a free night's stay. We opted to stay an additional night, and we were so happy we did.

Our room overlooked the water which only added to the peaceful and relaxing atmosphere. It was spotlessly clean and comfortable - truly a haven.

The wine and cheese hour was very nice, and the continental breakfast was delicious. The fruit was fresh and plentiful, there were bagels and whole grain breads with a choice of three spreads, Greek yogurt, oatmeal, and cereal. My favorite is the cranberry breakfast bread; it is addictive! Coffee and tea are available 24 hours a day, and Raymond, whom many have mentioned in their reviews, tracked down plain Lipton tea for my husband (who does not care for the lovely flavored teas available) and brought it to our room at 10:00 PM!

There are not enough words to describe how wonderful Raymond is. From the moment we walked into the lobby until we checked out, he was a cheerful, warm and welcoming presence, genuinely kind and caring. He is a gem, and his smile (in the words of the Temptations!) is like sunshine on a cloudy day.

Visit the Inn at Henderson's Wharf. Relax, recharge, and enjoy every minute of your stay at this lovely hotel.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheSocialStation, Public Relations Manager at Inn at Henderson's Wharf, responded to this review, August 29, 2013
rsf5, we want to thank you for writing an incredible review and we'd also like to thank you for your continuous patronage to our hotel. We're very glad to hear that you and your husband had an enjoyable time while staying at our property.

We are grateful that you gave us another opportunity to make up for the complications that you experienced during your previous visit. We aim for perfection but recognize that sometimes we make mistakes. That being said, when we are made aware of such things we try our absolute hardest to make things right for our guests.

We noticed you mentioned how wonderful some of our team members were. We will be sure to let Brett, Raymond, and the others know how they made your time at our location spectacular. We want to thank you for sharing your experience with us and the TripAdvisor community. It really means a lot when guests take the time out of their day to leave a thoughtful review. Please know that this kind gesture doesn't go unnoticed.

If we can ever do anything to accommodate you in a future visit to our hotel, please don't hesitate to contact us. We're here for you!

Thank you, and we look forward to seeing you and your husband back soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Montevideo, Uruguay
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 25, 2013

We stayed at the Inn for a very short time but enjoyed every minute of it. We loved the neighborhood, the homely decor, and the friendly treatment of the staff. Breakfast included plenty of healthy ingredients. We will certainly go back next year.

  • Stayed July 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheSocialStation, Public Relations Manager at Inn at Henderson's Wharf, responded to this review, August 27, 2013
Rosario S, thank you for staying with us during your time in Baltimore and we'd also like to thank you for leaving a fantastic review. We are extremely glad to hear that you thoroughly enjoyed your time at our hotel.

From reading over your review, we saw you mentioned how friendly and helpful our staff was. We are extremely fortunate to have such wonderful people working with us. They truly go out of their way to ensure that everything is always perfect for our patrons. We will definitely let them know of all the kind things you had to say.

We want to thank you for sharing your experience with us and the TripAdvisor community. We truly appreciate it when guests take the time out of their day to write a fabulous review. We hope you realize how much it means and know that this kind gesture doesn't go unnoticed.

If we can ever do anything to accommodate you in a future stay at our property, please don't hesitate to reach out to us. We're here for you!

Thank you, and we look forward to your next visit!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Inn at Henderson's Wharf

Address: 1000 Fell St, Baltimore, MD 21231
Phone Number:
Location: United States > Maryland > Baltimore
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
#1 Family Hotel in Baltimore
#1 Romantic Hotel in Baltimore
#2 Business Hotel in Baltimore
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Inn at Henderson's Wharf 3*
Reservation Options:
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Also Known As:
Henderson`s Wharf Hotel Baltimore
Hendersons Wharf Hotel
Hendersons Wharf Baltimore

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