We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 69 Baltimore hotels

Hilton Garden Inn Baltimore / White Marsh: Traveler Reviews

3.0 of 5
5015 Campbell Blvd, Baltimore, MD 21236
Hotel deals
Hotel website
Hotel amenities
Special Offer
Book now and save 25%
Hilton Garden Inn Baltimore / White Marsh
Enter dates for best prices
Check-in Check-in Check-out Check-out
Show Prices
Compare best prices from top travel partners
Expedia.com Travelocity GardenInn.com
and 8 more sites!
91%
Ranked #14 of 69 hotels in Baltimore
Most recent review
5 of 5 stars Reviewed February 12, 2013
James V Alexandria, Virginia
Write a Review

92 reviews from our community

    Trip type
Traveler rating
    52
    32
    5
    1
    2
Date Rating
Alexandria, Virginia
Senior Reviewer
8 reviews 8 reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
“This is a high quality inn.”
5 of 5 stars Reviewed February 12, 2013

This inn has a great staff, a wonderful selection of food in its restaurant, pleasing decor and hot coffee in the lobby (plus cookies and apples). The rooms are quiet and comfortable. I have stayed here about 6 times and never been disappointed. I am used to motels that shuffle you in and out. This inn makes you feel at home and I personally hate to leave!

Room Tip: I always get a room about 3 or 4 rooms away from the elevator and ice dispenser
See more room tips
  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask James V about Hilton Garden Inn Baltimore / White Marsh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jim M, General Manager at Hilton Garden Inn Baltimore / White Marsh, responded to this review
February 14, 2013
James V,

Thank you very much for the nice comment! We appreciate your loyalty to our hotel. Look forward to seeing you in the future.

Regards,

Jim Miller
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Baltimore, Maryland
Contributor
18 reviews 18 reviews
8 hotel reviews
Reviews in 16 cities Reviews in 16 cities
8 helpful votes 8 helpful votes
“"Great Place To Stay"”
4 of 5 stars Reviewed February 2, 2013

Stayed here for 3 nights and it was great! No problems with check-in or out. Staff was very courteous and always friendly. Rooms were clean and serviced each day. My only complaint was I stayed in a non-smoking room and I smelled smoke coming through the air vents next dor. I reported this to front desk upon check out and the young lady took care of it right away.I did not get to use the pool or exercise room but wi-fi was avasilable and free.

Room Tip: Get in early to avoid the full parking lot in the evening.
See more room tips
  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask smoothamaretto about Hilton Garden Inn Baltimore / White Marsh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jim M, General Manager at Hilton Garden Inn Baltimore / White Marsh, responded to this review
February 4, 2013
SmoothAmaretto,

Thank you for the very nice review! I appreciate your kind words. I will look further into the situation regarding the smoke coming in through the vent. I appreciate you bringing it to my attention. We hope to see you in Baltimore again.

Regards,

Jim Miller
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Milford, Delaware
Senior Contributor
44 reviews 44 reviews
11 hotel reviews
Reviews in 15 cities Reviews in 15 cities
23 helpful votes 23 helpful votes
“Good & bad”
3 of 5 stars Reviewed January 21, 2013 via mobile

Chose this hotel because it has a pool - BUT the deafening noise in the pool area made it intolerable. The location is VERY convenient. The rooms are clean comfortable as are the adjustable (firmness) beds. The $10.95 breakfast is worth it - made to order and very good. Had no Internet for most of the weekend so we were given a $50.00 discount. All in all not worth the extra money per night to stay here. Next time I'll save a lot and stay somewhere close by. One smart move - they have a behavior/conduct policy to prevent rowdy guests to make things miserable for others.

  • Stayed January 2013
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
See 6 more reviews by chriswilis for Baltimore
Ask chriswilis about Hilton Garden Inn Baltimore / White Marsh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jim M, General Manager at Hilton Garden Inn Baltimore / White Marsh, responded to this review
January 24, 2013
Dear ChrisWilis,

Thank you for taking the time to review our hotel on TripAdvisor. Please accept my apologies for the noise level in the pool area and the interruptions in internet service during your stay. I was on duty this weekend and worked with AT&T to restore service, so I can certainly understand your disappointment with this inconvenience.

I really do appreciate your nice comments regarding our fantastic breakfast and comfy beds. I know that you said that you will look for other options in the future, but can I suggest that you give us another try? Our staff is eager to earn your loyalty.

Regards,

Jim Miller - General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hawaii
Contributor
15 reviews 15 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
29 helpful votes 29 helpful votes
“Excellent Hotel With Great Service”
5 of 5 stars Reviewed November 28, 2012

A modest hotel in a modest location, we hosted an 80th birthday party in their main ballroom for 100 people and could not have been happier with their support for our family event. My wife and I stayed at the hotel for two nights and were completely impressed with our room; our only advice for improvement would be to add high-def cable service for the HD TVs in their rooms...I mean, what's the point in installing HD TVs if you're not going to use HD cable to feed them? The room was clean, climate controls worked like a charm, free Internet was fast and reliable, and we had fresh linens both nights. Our room rate of $130 a night included the breakfast buffet for two people, and that's where this Hilton really shines...wow, what a crazy great breakfast they do here! Their main chef, Cindy, talks and cooks like a true Baltimoron (my wife and I are also Baltimorons)...lots of personality and a true flair in the kitchen. Her omelets are outstanding, and you won't find better cook-to-order waffles anywhere else. The Hilton really puts on a good breakfast here...we'd go back just to eat breakfast here, even if we were not hotel guests. The event staff did an incredible job of setting up the ballroom for our party and they were accommodating to our every request...rearranging tables and chairs, adding tables and chairs, keeping the buffet line available for late-arriving guests, and always with a smile and a can-do attitude. The real gems at this Hilton are the staff and management. I would recommend it to anyone needing lodging in the greater Baltimore area that offers reasonable room rates, amazing service, and convenient walking-distance access to all the shops and restaurants at The Avenue and White Marsh Mall.

  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask johnb6597 about Hilton Garden Inn Baltimore / White Marsh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jim M, General Manager at Hilton Garden Inn Baltimore / White Marsh, responded to this review
January 24, 2013
Dear JohnB6597,

Thank you for all the great comments about the HGI - Baltimore/White Marsh. I am happy that our staff were able help you with your first class event. Cindy, our cook that you noted, is fantastic, isn't she? On top of adding being a "Baltimoron", she is also a HGI Spirit of the Garden award winner!

I certainly understand your comments regarding HD channels. It is unusual...and soon to be corrected as we have selected a provider and will be upgrading in the near future. Hope to see you at breakfast in the future and thank you for the referrals.

Thank you again,

Jim Miller - General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Haddonfield, New Jersey
Contributor
19 reviews 19 reviews
Reviews in 12 cities Reviews in 12 cities
7 helpful votes 7 helpful votes
“Held a meeting here - Hotel Personnel were Excellent”
5 of 5 stars Reviewed November 16, 2012

Just had a 3 day meeting here, and the facilities were excellent, and the people at the hotel were very easy to work with. Stacy and Travis were especially helpful!! Mandy in the Sales department attended to all of our administrative needs, and the Maryland Fried Chicken was awesome!!

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask John K about Hilton Garden Inn Baltimore / White Marsh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
 
 
Hilton Garden Inn Baltimore / White Marsh
Check-in Check-in Check-out Check-out
 
 
Hampton Inn Baltimore / White Marsh
Great value on a similar hotel
Baltimore, MD
4.5 of 5 stars 79 Reviews
Show Prices
Still looking for a hotel?
Highly rated hotels in Baltimore
Trendy
Hotel Brexton
Hotel Brexton 4.5 of 5 stars 260 reviews
Romantic
Admiral Fell Inn
Admiral Fell Inn 4.0 of 5 stars 565 reviews
Luxury
Four Seasons Baltimore
Four Seasons Baltimore 5.0 of 5 stars 292 reviews
Near the beach
Days Inn Inner Harbor
Days Inn Inner Harbor 4.0 of 5 stars 659 reviews
Show Prices ABS:HotelCheckRates-d1751278?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d124839?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d2322597?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d89331?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Travelers also viewed these Baltimore hotels
Sleep Inn & Suites Downtown Inne... 4.5 of 5 stars 320 reviews Hampton Inn Baltimore-Downtown-C... 4.5 of 5 stars 266 reviews Hampton Inn Baltimore / White Ma... 4.5 of 5 stars 79 reviews Baltimore Marriott Waterfront 4.0 of 5 stars 776 reviews
Show Prices ABS:HotelCheckRates-d1821731?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d625154?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d224642?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d223983?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
View all 69 hotels in Baltimore, ranked by popularity

Been to Hilton Garden Inn Baltimore / White Marsh? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Hilton Garden Inn Baltimore / White Marsh

Also Known As:
Hilton Garden Inn Baltimore White Marsh Hotel Baltimore
Hilton Garden Inn Baltimore White Marsh Hotel
Baltimore Hilton Garden Inn
Hilton Garden Inn Baltimore
Hilton Baltimore
Baltimore Hilton
Address: 5015 Campbell Blvd, Baltimore, MD 21236
Phone Number:
Region: United States > Maryland > Baltimore
Amenities:
Business Center Fitness Center Free High-Speed Internet Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#2 Best Value Hotels in Baltimore
#9 Family Hotels in Baltimore
#10 Business Hotels in Baltimore
Price Range: $$
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
When tomorrow’s a big day, stay at the Hilton Garden Inn Baltimore White Marsh tonight. Award-winning service, exceptional value, uncompromised amenities all come together at a location close to Baltimore, Towson, and Aberdeen. Meeting facilities are also available. You’ll be sure to find everything – right where you need it at the Hilton Garden Inn Baltimore White Marsh! ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Travelocity, Hilton Hotels, Priceline, Agoda, Hotwire, Booking.com, Venere, Tingo, HotelsClick and Hotels.com so you can book your Hilton Garden Inn Baltimore / White Marsh reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Hilton Garden Inn Baltimore / White Marsh, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Hilton Garden Inn Baltimore / White Marsh
Enter dates & see best prices*
Check-in Check-in Check-out Check-out
Show Prices