Was traveling to meet family members that live in Larned, booked room on-line, book a King room, when I arrived had a problem with the King room's air conditioning unit and was moved to a double queen rooms because there was only one smoking King room in the Motel. Had trouble with my bank card and had too pay for the room for two nights when I arrived and then payed for the three night separtedly told the front desk cleck that I would not need the four night that I had booked on-line she told me that she had made a note of it , she also adjusted the price for me because the queen was 5.00 cheaper than the king on-line.
When I was going to check out went on-line to check my banking account and found out that my card was charged for the fourth night, when I went to ask what was going on the
front desk cleck was very high-rate with me, and acted very mad that the cleck the day before gave me a adjustment on the price of the room, told me that there was no price difference in the two rooms, I told her yes there is on-line were I had booked the room,after talking to the other clerk she was alittle more polite.
Was told that the extra charge would be off my account within 2 or 3 business days if not to call the main office, got home waited for the charge to come off my account on the 3rd day call the office and they told me there was nothing that they could do for me I would have to call the hotel back if it was off by 5 to 10 working days, and that they would have the motel call me within 5 days of the call, been 7 days and still have'nt heard from them.
All in all this motel was not a bad motel if you are a non-smoker the non-smoking rooms were very nice central air and nice furnishings, the smoking rooms were window air conditioning, our dresser half of the drawers were nailed shut ,chairs were broke.
Would I recommend this motel to someone if you are a non-smoker yes.if you are quit if your going to stay here.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.