We stayed a year ago and enjoyed the hotel so we decided to stay again. Because we knew the directions and which 'landmarks' to look for, we were able to find it with no trouble. i see that other reviewers were not so lucky. It is hard to believe that something can't be done to make it easier to find.

We had a king-room on a quiet mid-week night. The room was more than adequate; it was clean and quiet and the bed was very comfortable. It had an older-style TV and microwave but we didn't watch much TV and we didn't use the microwave at all so they didn't adversely affect our stay. The internet connection was quite slow (as in dial-up slow) at times. The bathroom was clean and there was lots of pressure and hot water for the shower. The toilet is low to the floor so be aware the first time you use it. Staff was courteous and friendly. Breakfast was very good with scrambled eggs, sausage, juices, yogurt, fruit, muffins, waffles etc. We did not use them but the site also has a pool and an exercise room.

All-in-all I would say that this is a good to very good BW. We would not hesitate to stay again or to recommend it to friends.

I always book a hotel with a pool due to needing to stretch my back after driving thanks to an old injury. Upon checking in I n oticed that the pool door had a sign saying it was closed. I asked the clerk about it and she said "Oh yeah. They just showed up to renovated the pool and we didn't know they were coming." I commented that it would have been nice to know about the pool ahead of time and was told that because they had no notice that they were coming to work on it (what???) that they had just the day before gotten the site noted that it was closed. As you can expect, the first thing I did when I got to my room was to check the Best Western site along with Hotels.com and Travelocity (Expedia was blocked by their firewall) and none of them said anything about the pool being closed. I just checked again tonight (5 days later) and it still is not noted. If I had known that I would have booked elsewhere. I can understand that sometimes renovations need to be done but it would be nice to be notified (they had my email address from the reservation) The clerk offered no compensation for the lack of ameneties. If I am ever in the area again I will have to think twice about staying here even though the room was quite nice.

This hotel is good at comfortable room and scene of Columbia river. It locates in a harbor area. But the road to hotel is not easy to find if with a GPS navigator.

everthing of this hotel is OK, except not easy to find.

1) They should have told us when we booked that the pool was closed for maintenance.
***Disappointing***
2) Exterior door key card entry was broken
3) Constant loud, howling wind sound thru front door of room, plus, it rattled until we stuffed a towel into it
4) Toilet too low to the ground and not securely mounted to floor
Last but not least, called front desk about mislaid wallet and was put on hold until finally hung ten minties later.
We will not be back.