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“Comfortable stay - but Lenoir Avenue has lots of options” 4 of 5 stars
Review of Courtyard by Marriott Jacksonville Butler Boulevard

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Courtyard by Marriott Jacksonville Butler Boulevard
3.0 of 5 Hotel   |   4670 Lenoir Ave S, Jacksonville, FL 32216   |  
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Ranked #52 of 131 hotels in Jacksonville
Alpharetta, GA
Senior Contributor
34 reviews 34 reviews
16 hotel reviews
Reviews in 12 cities Reviews in 12 cities
33 helpful votes 33 helpful votes
“Comfortable stay - but Lenoir Avenue has lots of options”
4 of 5 stars Reviewed May 27, 2011

This hotel was fine. The redone lobby is very nice. The staff is outstanding. The location is great. However, if I had to go there again, I would use priceline.com because there seemed to be a lot of great options in this area. Nevertheless, I had a very pleasant stay and enjoyed the hotel.

  • Stayed May 2011, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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80 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
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English first
Niceville, Florida
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed February 22, 2011

I waffled on the rating for this hotel. While it's a clean, comfortable place to stay in a good location, it's a little worn in comparison to some others in the Marriott chain. Still, I consider it a good value for the price and proximity to the nearby schools, and would particularly recommend it for short-stay travel.

One of the reasons I prefer to stay at Marriott hotels is the consistently high standard of service I find at their properties. The Courtyard at Butler Blvd was no exception - the staff were courteous and cheerful. This was actually my third stay at this hotel, and I'll certainly be staying here again in the future.

  • Stayed February 2011
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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San Diego, California
Top Contributor
99 reviews 99 reviews
84 hotel reviews
Reviews in 58 cities Reviews in 58 cities
91 helpful votes 91 helpful votes
3 of 5 stars Reviewed January 31, 2011

My review of this Jacksonville Butler Blvd. Courtyard may be tainted by the fact that I stayed at one of the best Courtyards in the country a month ago (San Diego Liberty Station). The differences are night and day and this place was a Motel 6 compared to that one.

Received a good price on priceline ($40 a night) which earned me a room right next to the elevator. Lobby was recently remodeled and looked fantastic, unfortunately that is where the remodeling stopped. The rooms were bare bones but they did have a flat screen tv and the bed was fairly comfortable.

I didn't received housekeeping and instead found a bag of towels and shampoos hanging on my door the next day at 11am.... is it because I booked on priceline or is this standard practice? Luckily I didn't really care and it was fine with me that no one came in the room.

The A/C in the room was so loud that I could barely hear the tv or hear someone talk... the furniture is a bit outdated and the chair squeaked. Free high speed internet was appreciated as well as free parking.

Good location if you need to be near things in Jacksonville...would stay here again but overall was left very unimpressed. Please remodel the rooms!!!

  • Stayed January 2011, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Nicholls, Georgia
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 20, 2010

This hotel was probably one of the best hotels I have ever stayed in. I booked through priceline. My wife and I went to Jacksonville to shop and found that the Courtyard is very close to major shopping areas. ST. Johns Town Center, Walmart, the AVenues mall, and other shopping areas are all within a 8 minute drive. Very accessible. The staff was great and very helpful. The room included a king size bed, couch, flat screen tv, and rooms were very clean. The Cracker Barrell is located next door. This was a great experience. Will stay here again.

  • Stayed December 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wakefield, RI
Top Contributor
164 reviews 164 reviews
103 hotel reviews
Reviews in 109 cities Reviews in 109 cities
287 helpful votes 287 helpful votes
4 of 5 stars Reviewed November 27, 2010

This CY is directly off the interstate in a hotel-devoted circular section that is home to at least a dozen hotel chains, so there is little to look at except other hotels. If you're a business traveler, this is your spot. You have a Cracker Barrel directly next store, also an Applebees and Waffle House you can walk to. This CY is modernized with the new bistro concept and jazzy check-in area. My 1st floor room (upgraded to suite) was clean and comfortable- however the shower never made it to hot, only lukewarm. Great value on weekends, I landed a $59 rate. If you're adventurous, try Clark's Fish Camp for dinner, about a 15 minute drive to this rustic spot on the St John's river (serving everything from shrimp/oysters/clams to kangaroo/rattlesnake/llama). Hotel staff was above average, friendly/helpful.

  • Stayed November 2010, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, Massachusetts
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed September 30, 2010

Due to a long term work assignment in the Jacksonville area I had the opportunity to stay at the Courtyard Butler Blvd in Jacksonville for several weeks, three nights each week. I selected this part of Jacksonville because of its proximity to I-95, restaurants, shopping locations (it seems that about once a month I realize I've forgotten something and need to make a trip to the store), and easy access to the downtown area. The hotel is close to several pretty good golf courses in the Jacksonville / St. Augustine area, too, as well as having reasonable access to the beaches.

I've had an opportunity to experience the hotel on slow nights and nights booked to capacity. I've found the front desk staff to be courteous and responsive to my needs, no matter how many guests are staying at any particular time. The rooms are comfortable, quiet, and appear to have been updated/renovated to the current Courtyard standard in the last year or so. My only room malfunction was a burned out light in the bathroom which was remedied in a matter of minutes by the staff.

This Courtyard has the "bistro" that Marriot is putting into these properties and it's been a real time saver for me. The bistro offers a variety of food choices, most are pretty good, and the service here has been great. The courteous and friendly staff makes you feel welcome and appreciated. The transformation of the bistro into a pub in the evening allowed me to enjoy a glass of wine or beer in the evenings (mixed drinks are also available) without having to drink out of the "market" at the check-in counter - although that option is available too.

The housekeeping staff kept my room in top-notch condition each day - never a thing out of place when I returned. I also witnessed first hand that they do remove all used drinking glasses and clean them using the dishwasher in the bistro area. I've often wondered if glassware was simply rinsed and returned by housekeepers at other hotels, but that's not the case here.

Overall, a very good option when traveling to Jacksonville.

  • Stayed September 2010, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gainesville, Florida
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 23, 2010

I stayed her before a surgery at the Mayo Clinic. Rooms were clean, staff friendly. The restaurant is OK, nothing special but convenient. I liked this staying here better than the Residence at Mayo, unless you are staying long term.

  • Stayed October 2009, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Courtyard by Marriott Jacksonville Butler Boulevard

Address: 4670 Lenoir Ave S, Jacksonville, FL 32216
Phone Number:
Location: United States > Florida > Jacksonville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#34 Family Hotel in Jacksonville
#50 Business Hotel in Jacksonville
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard by Marriott Jacksonville Butler Boulevard 3*
Reservation Options:
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Also Known As:
Courtyard By Marriott Jacksonville Butler Boulevard Hotel Jacksonville
Jacksonville Marriott
Jacksonville Courtyard
Courtyard Jacksonville Butler Boulevard

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