I a frequent traveler, I am probably a little more demanding of the hotels and restaurants I encounter, but I am fair in my assessments. During a recent trip to Jacksonville I opted to try the Crowne Plaza instead of where we normally stay and although it was a good experience, they lack some refinements that would cause me to return. The hotel itself is very well appointed for a building of its age, the staff was very friendly and accommodating and the location was optimum for what we had planned for the weekend. Where they fell short were the refinements, such as our room had two full size beds and at my height meant my feet hung off the bed. In their defense, I did not request a king size, but had no idea the alternative would be a full. The hotel was booked and they could not move us, but again the staff was very gracious in telling me they could not help. The other standout thing is there were no counters in the bathroom. The decor was very handsome, but not functional, I had to remove towels from their storage area to put my toiletry bag. This property can be worthy of a higher rating if they just pay attention to details a little more.
- Official Description (provided by the hotel):
- Crowne Plaza Jacksonville Riverfront is a downtown hotel where an exceptional locale blends with an array of amenities, personable service, and a better night's sleep. The hotel features all non-smoking guest rooms with walk-out balconies, stunning views, complimentary wireless internet, and TempurPedic Mattresses in king rooms. Amenities include two restaurants and bars including Ruth’s Chris Steak House. Additional dining options include a Starbucks and room service. The hotel also features a riverfront pool and 24-Hour, complimentary business and fitness centers. With the perfect combination of amenities and services, all you'll have to do is sit back, relax, and indulge. ... more less
- Reservation Options:
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- Also Known As:
- Crowne Plaza Jacksonville
- Jacksonville Crowne Plaza