The staff of this hotel could not have been nicer. I wish the quality of the rooms matched the quality of the staff. We reserved a king bed with river view. The view was good, the sleep was not. The ac kept me awake all night as it cycled on and off. It was a free standing type like you would see in a roadside motel. It was loud. The mattress was made of foam and quite interesting to sleep on. I've learned that I do not like a foam mattress. The sheets were scratchy. Towels were worn. Bathroom was tiny! We ended up switching hotels after the first night and were able to get a room at the Hyatt. The Hyatt was much nicer, and of course it cost more, but was worth it. I actualy thought that I was booking the Hyatt when I booked this hotel. I had stayed at a riverfront hotel in Jacksonville years before. Turns out I had stayed at the Hyatt. Sorry Crowne Plaza! Everyone was so nice.
- Official Description (provided by the hotel):
- Crowne Plaza Jacksonville Riverfront is a downtown hotel where an exceptional locale blends with an array of amenities, personable service, and a better night's sleep. The hotel features all non-smoking guest rooms with walk-out balconies, stunning views, complimentary wireless internet, and TempurPedic Mattresses in king rooms. Amenities include two restaurants and bars including Ruth’s Chris Steak House. Additional dining options include a Starbucks and room service. The hotel also features a riverfront pool and 24-Hour, complimentary business and fitness centers. With the perfect combination of amenities and services, all you'll have to do is sit back, relax, and indulge. ... more less
- Reservation Options:
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- Also Known As:
- Crowne Plaza Jacksonville
- Jacksonville Crowne Plaza