Me and my boyfriend went to stay at this hotel for a weekly rate of 175.00 a week with no refidge we ask to move one bed so wedid could but a couch in because we were weekly and needed room. they let us move the bed. manager told my daughter boyfriend which also stays there we could so we did and moved a couch in later that day they said we could not have the couch in the room but we had our on dresser, a bike but we couldnt have a couch. them manager came to the room knocked on the door then opened it before my boyfriend could even get to the door told us we had to get that couch out of there in 10 min or we were out of there and called my boyfriend a boy and got in his face and threaten him. my boyfriend was very mad and left i had to work that night with no sleep because we had to move. i work nights when i came back from the hotel there was a guest that stayed above me and fell asleep in the tub with water overflowing and drowned and flooded my room. as i showed up at the hotel at first my keys didnt work then i had to re due my keys then as i go to the room my bed was flooded bathroom area was flood my things and clothes we soaking wet. i again went up to the office to tell them on the situation and the owner says yeah we know its not our fault no cars in the parking lot atleast 200 room hotel and i told him i just got off work i need a place to sleep and they tell me they dont have a place and i would just have to wait so i told them i wanted an whole refund with my money and they said no and gave me back 125.00 but demanded me off there property at 11am. as i was getting my money back my boyfriend as to speak to the owner and we told him about the situation about how rude the manger was and he said thats how they run there bussiness and they didnt need our money. so the owner was rude. this hotel is nasty so if you want to be robbed of your money, nast hotel , nasty costumer service this is a place for u so just to beware this hotel is nowhere near standards.
- Also Known As:
- Diamond Inn Motel Jacksonville West Hotel Jacksonville