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“Comfortable home away from home” 5 of 5 stars
Review of Extended Stay America - Jacksonville - Deerwood Park

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Extended Stay America - Jacksonville - Deerwood Park
2.5 of 5 Hotel   |   8801 Perimeter Park Blvd, Jacksonville, FL 32216 (Formerly Extended Stay Deluxe - Jacksonville - Deerwood Park)   |  
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Ranked #96 of 130 Hotels in Jacksonville
Worcester, Massachusetts
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
Reviews in 13 cities Reviews in 13 cities
10 helpful votes 10 helpful votes
“Comfortable home away from home”
5 of 5 stars Reviewed January 27, 2013

We needed a place to stay while my husband recovered from two emergency eye surgeries. This Extended Stay was perfect for us. We needed pet friendly and even our cat was pleased with this clean and friendly facility. Staff were all very professional and yet helpful and friendly - made it feel like a community and a home away from home. Location is great, back off the main roads in a quiet commercial/professional office park. Felt very safe the entire month we were there - never saw anyone just wandering through or lingering. Pool very clean and surrounding seating great for sunning and reading. Too cold in December for our swimming, but braver children were enjoying the pool. Good housekeeping services. Inexpensive laundry facility on site. The breakfast was rather sparse, but with a kitchen (stove top, full size refrigerator, microwave and dishwasher) in each unit no need for more. Easy access to good shopping. Recommend highly.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ESH-RDO, Owner at Extended Stay America - Jacksonville - Deerwood Park, responded to this review, January 29, 2013
I would like to personally thank you for taking time out to write such wonderful things about your experience at Extended Stay Deluxe Jacksonville - Deerwood Park. Our hotel is totally committed to the satisfaction of every guest who walks through our doors, which is why it is so rewarding to get feedback like yours; it tells us that we are delivering on that commitment. We strive to provide a ""home away from home"" experience for all of our guests, no matter if they are staying for a night, a week, or a month. It sounds like we were able to do just that for you, and we are truly honored for your recognition.
Once again, I and the entire staff at our hotel thank you for your very kind words, and we'd love to see you here again. Please don't hesitate to call on me for your future stays here or at any other Extended Stay Hotels(sm) location.
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52 reviews from our community

Traveler rating
    19
    5
    7
    10
    11
See reviews for
13
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • Any
English first
florida
1 review
3 of 5 stars Reviewed January 12, 2013

Well I live in Jacksonville but I stayed here with my fiance who is active duty military for 12 days while he was on Christmas leave because staying at my moms was not an option we needed peace and quiet and that is what you get here!!!...so for starters the area is very nice its in something like a business community so there was not a lot of traffic ..in fact no traffic at all that goes back there lol...there are LOTS of restaurants and a movie theater about a minute away. there is also a mall about 7-10 minutes away and the staff is extremely friendly
For the most part the room was clean, I still disinfected the dishware(soaked them in hot water and bleach) and bathroom because....well im just like that..

ok now for the CONS!!!!
Well, after staying for awhile our air conditioner started making weird noises and very loud we just kept it off for the remainder of our stay and opened the windows when we where feeling a little stuffy in there. also after staying for a few days we noticed little brown ants everywhereee in the kitchen,on the night stands, in the bathroom..everywhere...AND that is the reason I rated this hotel 3 stars....taking my lovely bleach i literally bleached down everything! and that some what fixed it...afterwards a saw maybe 3-4 ants here and there...and the breakfast i cant speak on we never ate it..so no opinion there.
Overall this hotel is liveable...i would stay again long as i have my bleach handy...I can honestly say if you are not trying to pay a arm and a leg for a hotel that has everything you need and still stay comfortably this is the best you will get in jacksonville,(from what i have saw) the rest of the hotels with the kitchens and everything where defiantly dirty looking. besides those to cons i enjoyed my stay with my fiance = )

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ESH-RDO, Owner at Extended Stay America - Jacksonville - Deerwood Park, responded to this review, January 15, 2013
I would like to personally thank you for taking time out to write such wonderful things about your experience at Extended Stay Deluxe Jacksonville - Deerwood Park. Our hotel is totally committed to the satisfaction of every guest who walks through our doors, which is why it is so rewarding to get feedback like yours; it tells us that we are delivering on that commitment. We strive to provide a "home away from home" experience for all of our guests, no matter if they are staying for a night, a week, or a month. It sounds like we were able to do just that for you, and we are truly honored for your recognition.

Once again, I and the entire staff at our hotel thank you for your very kind words, and we'd love to see you here again. Please don't hesitate to call on me for your future stays here or at any other Extended Stay Hotels(sm) location.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lakewood Ranch, Florida
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed December 25, 2012

When you’re dealing with trying to get a family member to the Hospital -- the less stress you have the better. Patients are moved out of hospitals quickly... so you need a close place to recover. Or if you are from out of town and have to be at Mayo early. The rooms are designed to have a bit of the apartment feel so other activities can take place while someone is recovering or just resting.

The staff was very polite, and with special needs of family memebers - they are very helpful. The maintenance guy replaced a broken phone immediately. Evette, Judy, Colton, & Darrel are key people that offered to do anything to assist. I was surprised, Colton even called to confirm our 2nd visit to let me know we were set a number of nights.

Heads up -- Price & Staff is great, shuttle to Mayo and Publix. Hotel has wireless for free, yet it is not secure internet access. Bring a hot spot - cell phone or other device for private internet communications.

Room Tip: get two beds to a room for any hospital recovery stay
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  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ESH-RDO, Owner at Extended Stay America - Jacksonville - Deerwood Park, responded to this review, December 28, 2012
I would like to personally thank you for taking time to write such a wonderful review of your stay at Extended Stay Deluxe – Deerwood Park. It’s always rewarding to read that our entire staff was able to be a comfort during such a stressful personal experience. And that our suites provided that “home away from home” experience you needed. Should you need us again, please know that same level of service will always be available!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fredericksburg, Texas
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 2, 2012

This facility is snuggled in an office park looking out over a 3 acre pond with active wildlife. I have enjoyed the quiet comfort of the setting over the past 6 years in my business travels.

The management and service of the staff is over the top. They even have an "inspection manager" with a very large security unit ( Mastiff) named Harley to complement the care and quality of the campus.. Mary, and Judy manage, Colton, Nicki and Darryl tend to the needs of the desk and comfort of the guests. The maintenance guy (Bob) is on top of any problem.

A quiet walk around the pond will have you talking to the ducks, watching a giant Crane fish and letting the pressures of the day melt away....Its like home.

Room Tip: Just let management know what kind of room you prefer..they will do the rest.
See more room tips
  • Stayed July 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ESH-RDO, Owner at Extended Stay America - Jacksonville - Deerwood Park, responded to this review, November 19, 2012
I appreciate you taking the time to write such a thoughtful and descriptive review. I'm thrilled that you enjoyed not only our hotel and staff but also our surrounding scenery. Thank you again for your review. We look forward to seeing you again, should your travels bring you back to our area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
A TripAdvisor Member
3 of 5 stars Reviewed April 16, 2012

All in all this was a nice place. The hall way smelled of smoke but once you got into the non-smoking room it was fine. The rooms are large and you don't feel cramped at all. The beds were comfy and clean. The pool area was nice as well. IT was close to everything you could possibly need so getting lost wasn't an option which I like! I will stay again if we are in that area for sure.

  • Stayed March 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with cheaprooms.com

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChristopherTM, Manager at Extended Stay America - Jacksonville - Deerwood Park, responded to this review, July 19, 2012
I recently received a copy of your review of the Extended Stay America Pensacola - University Mall. Our company prides itself on providing great service and great rooms at great rates, which is why I was so disappointed to read your post. Please accept my most sincere apologies.

I do appreciate the opportunity to address your concerns about the bed in your suite. First, please know that we have strict quality control standards that are meant to prevent a situation like yours from occurring. Specifically, standard operating policy is that linens are always replaced with fresh, clean new bedding before a guest checks in. In addition, all rooms are inspected prior to being made available to the public. That having been said, I recognize the issue you have brought to my attention and discussed it with hotel staff and management.

It's not common that we get the sort of feedback you provided, and although it is discouraging to read, it will help us make our hotel even better in the future. Let me apologize again that your stay was not completely satisfying, and assure you that we will continue to listen to our guests in forums like this one or directly (please visit our website and click the Contact Us link at the bottom of the page). I hope we have addressed your concern satisfactorily, and that you would give us the pleasure of having you as a guest again at this hotel or any other Extended Stay Hotels(sm) brand location in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jacksonville, Florida, United States
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed January 1, 2012

We stayed in this hotel for a month while waiting on our house to close. It was clean and comfortable. This hotel can be hard to find as it's off the beaten path. This is also a plus as it's in the back of a business park and very quiet. It's very close to great restaurants and shopping. We had a great experience, and learned some tips for future travelers.
Most of the staff were extremely friendly and professional. If you want breakfast, go early. This is just your basic bagel, oatmeal, muffins and juice deal. Unless you're a smoker, get a room in the front of the hotel. You won't have smoky halls, and you'll have a great view of the lake across the street. Don't order delivery from Vino's…no matter how good it smells. There's a Papa John's just down the street.

  • Stayed February 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ESH-RDO, Owner at Extended Stay America - Jacksonville - Deerwood Park, responded to this review, November 19, 2012
Thank you for taking the time to write a review of your stay. I'm glad that you enjoyed the quiet setting of our hotel. We are glad you liked our large rooms and affordable rates. Thank you again for sharing your experience with us. We look forward to welcoming you back in the future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Morrisville, North Carolina
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 15, 2011

The service and room was great and just what we expected.Great amenities and location was also great. We discovered another side of Jacksonville. We enjoyed everything about our stay and will highly recommend it to friends and family.

  • Stayed July 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Extended Stay America - Jacksonville - Deerwood Park

Address: 8801 Perimeter Park Blvd, Jacksonville, FL 32216 (Formerly Extended Stay Deluxe - Jacksonville - Deerwood Park)
Phone Number:
Location: United States > Florida > Jacksonville
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #96 of 130 Hotels in Jacksonville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Extended Stay America - Jacksonville - Deerwood Park 2.5*
Number of rooms: 100
Reservation Options:
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Also Known As:
Extended Stay Deluxe Jacksonville-Deerwood Park Hotel Jacksonville
Extended Stay Jacksonville
Jacksonville Extended Stay

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