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“We travelled to the Jacksonville area for my nephews...” 5 of 5 stars
Review of Ramada Jacksonville Hotel and Conference Center

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Ramada Jacksonville Hotel and Conference Center
3.0 of 5 Hotel   |   3130 Hartley Road, I 295 and San Jose Blvd, Jacksonville, FL 32257   |  
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Ranked #69 of 131 Hotels in Jacksonville
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537 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
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  • English first
  • German first
  • Italian first
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  • Any
English first
Jacksonville, Florida
Senior Contributor
34 reviews 34 reviews
34 hotel reviews
Reviews in 15 cities Reviews in 15 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed June 9, 2013 via mobile

I really can't believe it. My husband and I come here frequently to enjoy the comedy zone package. This package includes a nights stay, dinner, comedy show, breakfast, and late check out. We live in town but we come here for a little getaway. At check in, the front desk woman was less than friendly but not rude. We encountered an extremely rude employee during our stay. The manager did take care of that issue for us. We requested a courtyard room because we have always had a street facing room. We thought this might be nicer. This was a huge mistake. This is terribly noisy. Why give out the first room next to the lounge when you know staff goes outside to smoke right outside of the room? (Room 101) Also, why give an extended check out time when staff is going to begin using power tools outside on Sunday morning? We are sorry we actually chose this for our first little summer vacation. The dinner this time was ok. We think because we went late. The dinner staff was excellent!!!! Helpful and friendly. The comedy show was ok too. The breakfast was great but we got there at 7 right when they open. We then went back to our room for more sleeping but again ... Power tools ... We normally experience no issues and the staff is usually warm and friendly, I'm not really sure what happened this time. We really like coming here so we probably will give it another try but not for awhile. (A side note... Room was clean and comfortable .. A few stains on the carpet but otherwise acceptable. The a/c was super cold, which is great.)

  • Stayed June 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fred P, General Manager at Ramada Jacksonville Hotel and Conference Center, responded to this review, June 21, 2013
I do apologize that we did not exceed your expectations during your recent stay with the Comedy Zone Package. I know our Manager on Duty met with you to resolve all of your issues and even gave you a little something to come back again. But I want you to know we brought your issues to our team meeting in order for these things to not happen to any future guest.
Thank you for allowing us to serve you and I hope to see you back at a future show.
Fred Pozin
General Manager
904-694-4320
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Saginaw, Michigan, United States
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
Reviews in 12 cities Reviews in 12 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed June 7, 2013

It was very nice, nice pool, staff was ok. Room was nice, the breakfast buffet excellent, and loved the comedy zone. It was very quiet at night, so got a good night sleep. Will stay again there when we were in Jacksonville, FL

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Prices are for 1 room, 2 adults
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Additional Information about Ramada Jacksonville Hotel and Conference Center

Address: 3130 Hartley Road, I 295 and San Jose Blvd, Jacksonville, FL 32257
Phone Number:
Location: United States > Florida > Jacksonville
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#3 Best Value Hotel in Jacksonville
Price Range (Based on Average Rates): $
Hotel Class:3 star — Ramada Jacksonville Hotel and Conference Center 3*
Number of rooms: 152
Reservation Options:
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Also Known As:
Ramada Conference Center Mandarin Hotel Jacksonville
Mandarin Jacksonville
Ramada Jacksonville
Jacksonville Mandarin
Jacksonville Ramada

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