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“Our choice of this hotel was because it was next to the...” 4 of 5 stars
Review of Ramada Jacksonville Hotel and Conference Center

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Ramada Jacksonville Hotel and Conference Center
3.0 of 5 Hotel   |   3130 Hartley Road, I 295 and San Jose Blvd, Jacksonville, FL 32257   |  
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Ranked #64 of 131 hotels in Jacksonville
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370 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • English first
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English first
1 review
2 of 5 stars Reviewed December 29, 2012 via mobile

Old rooms, wifi doesn't always work, when asking for help from the front desk they were very rude and didn't want to help out. Cheap rooms but not very clean. Staff at the restaurant are very friendly. Location is ok... Nearby walmart and fast food chains

  • Stayed December 2012
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fred P, General Manager at Ramada Jacksonville Hotel and Conference Center, responded to this review, January 7, 2013
I am sorry we failed to meet your expectation. Our WIFI system was just upgraded this year thru companies who are the leaders in the industry (Deep Blue and Comcast). Since our upgrade we have recieved numerous compliments on the fast speed and ease of logging on. I will share your comments with our front desk team who also recieve many compliments for going above and beyond.
Please again except our apologies and hope that you will give us another chance in the new year.
Happy New Year!
Fred Pozin
General Manager
fpozin@jaxramada.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
LEXINGTON
1 review
3 of 5 stars Reviewed December 12, 2012

The room was ok but the bed was terrible. Felt as if the middle sunk down...hard to sleep in. Had a family with small children that were really loud next door and they got up about 5am to get ready to leave and they were running up and down the walkway outside.

  • Stayed December 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Ramada

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fred P, General Manager at Ramada Jacksonville Hotel and Conference Center, responded to this review, December 18, 2012
We do appreciate your comments regarding your stay with us. I did dispatch our maintenance chief to your room and we did find the box spring shifted off the support. Your comments did suprise us because we use a high quality Serta bed for all of our guest rooms.
In regards to the noise please except my apology as a property in Florida kids will be kids excite to see our great attractions.
We hope you will come back soon and give us a chance to extend our southern hospitality.
All the Best,
Fred Pozin
General Manager
(904)694-4320
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Ramada Jacksonville Hotel and Conference Center

Also Known As:
Ramada Conference Center Mandarin Hotel Jacksonville
Ramada Conference Center Mandarin Hotel
Mandarin Jacksonville
Ramada Jacksonville
Jacksonville Mandarin
Jacksonville Ramada
Address: 3130 Hartley Road, I 295 and San Jose Blvd, Jacksonville, FL 32257
Phone Number:
Location: United States > Florida > Jacksonville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#4 Best Value Hotel in Jacksonville
Price Range (Based on Average Rates): $
Hotel Class:3 star — Ramada Jacksonville Hotel and Conference Center 3*
Reservation Options:
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