If the review was just based on the staff, this place would be a 5. From the registration to the waitresses in GiGi's, to the sweetest housekeeper ever, the folks who work here are genuinely helpful, conscientious, and kind. I can overlook a lot of average things when people are so nice & thoughtful - which everyone I encountered here was. This is probably the best complimentary breakfast of any hotel around. Lots of selections, fruits, Belgian waffles, bacon, potatoes, eggs, bagels, just about anything you'd want for breakfast. I had the lunch buffet as well, & it was worth every penny. I'd have had dinner there too, if it had been open. The pool is one of the biggest and nicest & cleanest pools in Jacksonville. I had one good day there, before we got rained out. I like the old timey feel of the courtyard & pool(s) in the center with all the rooms surrounding it. I think it's a lot nicer using that kind of pool than one stuck out in the parking lot, or right next to the road. There's a lot of places to eat nearby - just a walk, really, & there's also several restaurants that'll deliver. The Whole Food Market is a wonderful experience, & a 5 minute walk. What a cool store. I know I sound like a hick, but I was never in one before, & I just loved it. The hotel room was OK. Nice, big flat screen, nice bathroom, comfortable king size bed, but yes, the carpeting could have used a cleaning, & just a bit of updating. The good news is, I think this place is only going to get even better, & very soon. I had wanted the second floor room, because it seems more private than a first floor, & there's no one over you to hear, but I couldn't get one on the quiet side, (non-highway side), because they're in the process of replacing the carpeting & doing more renovating - so YAY☺- I will definitely be back. This is a very good deal, with very nice people. I'd recommend it to anyone
Ask for a room that's not on the highway side.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WOW! Thank you, I couldn't have hired a PR firm that could have said it any better. My team and I appreciate your nice words and look forward to your next visit.
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Warmest of regards,
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.