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“Very nice airport hotel” 4 of 5 stars
Review of Doubletree by Hilton Jacksonville Airport

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Doubletree by Hilton Jacksonville Airport
3.5 of 5 Hotel   |   2101 Dixie Clipper Drive, Jacksonville, FL 32218 (Formerly Jacksonville Airport Hotel)   |  
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Ranked #36 of 131 Hotels in Jacksonville
Minneapolis, Minnesota
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
“Very nice airport hotel”
4 of 5 stars Reviewed yesterday NEW

I stayed two nights at this hotel, its very nice, modern, clean and well run. The rooms were nice, comfortable beds, good soundproofing. For an airport hotel its very nice and relaxing. It has a nice pool area and outdoor seating. I would particularly like to recognize one of the front desk staff, I wrote down but lost his name. He was a younger african american gentlemen, very hospitable and service oriented.

  • Stayed May 2015, traveled with friends
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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59 reviews from our community

Traveler rating
    29
    16
    7
    7
    0
See reviews for
12
12
4
21
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • Any
English first
Savannah, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

I was concerned about noise because of how close we were to the airport, but we did not hear any outside noise. The service was great and room was spacious. The inside walls are a little thin though. Overall great experience.

  • Stayed April 2015, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jacksonville, Florida
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The hotel was clean, the staff was extremely helpful and the location was perfect to catch a 5:20 am flight out! The shuttle was on time and the driver was so nice and actually fun for being that early in the morning.

  • Stayed April 2015, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Portsmouth, Virginia, United States
Top Contributor
84 reviews 84 reviews
22 hotel reviews
Reviews in 28 cities Reviews in 28 cities
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 1 week ago

We booked a Thursday and Saturday night here through Priceline. This was an Express Deal and were able to get the room for $55 per night. Rooms are a great size and check in was super efficient. They give you a warm walnut chocolate chip cookie when you check in which is a nice bonus. The hotel is not attached to the airport terminal itself, but you could almost walk there if you had to. Free airport shuttle which we did not use. We were in and out due to flights, so didn't really enjoy any of the amenities, but the pool looks very inviting. There is a large shopping complex with all of the major stores and multiple restaurants about a 2-3 mile drive from the hotel. Would absolutely stay here again.

Room Tip: Odd numbered rooms overlook the pool and fountain.
See more room tips
  • Stayed April 2015, traveled as a couple
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perrysburg, Ohio
Contributor
14 reviews 14 reviews
8 hotel reviews
Reviews in 12 cities Reviews in 12 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel is beautiful. The staff are friendly. Only thing that put me off a bit is the breakfast voucher for HHonors Diamond members. They charge you $3.21 to get warm items from the buffet. No other Hilton property does this. The money isn't the problem, it's the fact that I can stay at a Beverly Hills Hilton and any other Hilton property and the coupon covers the cold and warm items on the buffet. I get and understand that they don't cover ordering from the menu, but the buffet?! Really?! I'll probably stay at the other area Hilton properties when I return. They're just as nice and really show their appreciation for Diamond members.

Stayed April 2015, traveled on business
Was this review helpful? Yes 1
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Crawfordville, United States
1 review
5 of 5 stars Reviewed 1 week ago

This hotel far exceeded my expectations. The staff and facilities were wonderful, the bed comfortable and the bathroom large and clean. The air conditioner in the room was quite loud, but everything else was perfect!

  • Stayed April 2015, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DTJacksonvile, General Manager at Doubletree by Hilton Jacksonville Airport, responded to this review, 1 week ago
Nothing could please us more than to learn that we have totally exceeded a guest’s expectations. Your compliments on our staff as well as our clean and comfortable accommodations are greatly appreciated. We do apologize if the air conditioner seemed a little louder than what you had expected. Thank you for your review of the Doubletree by Hilton Jacksonville Airport Hotel, we hope to be welcoming you back again in the future.
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Manitou Springs, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 of 5 stars Reviewed 2 weeks ago

They don't resupply the bathrooms with condiments as they are a "Green" hotel, I guess one sample of shampoo and bar of soap should last for a 4 night stay? The coffee maker didn't work, neither did the replacement. Reported to front desk but didn't make a difference. My free breakfast coupons, as a Diamond member, only covered juice and pastries, not the assorted fruit and box of cereal that cost me another $3.71. Bathroom is small, enough for a tub, toilet, sink, with the door opening into the bathroom. A/C smelled like sewer gas.

  • Stayed April 2015, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DTJacksonvile, General Manager at Doubletree by Hilton Jacksonville Airport, responded to this review, 1 week ago
We are very disappointed to read your review this morning and learn that we have fallen short of your expectations. While we do work with some of the most respected environmental certification groups and are as green as we say, extra toiletry items are provided to our guests as needed. Please accept our apology for any inconveniences you may have experienced during your stay. Our staff here loves to go above and beyond for our guests and we are disheartened to learn this may not have been your experience. Thank you for being a Hilton HHonors member and for your feedback, it will be shared with our team.
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Additional Information about Doubletree by Hilton Jacksonville Airport

Address: 2101 Dixie Clipper Drive, Jacksonville, FL 32218 (Formerly Jacksonville Airport Hotel)
Phone Number:
Location: United States > Florida > Jacksonville
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#20 Family Hotel in Jacksonville
#29 Romantic Hotel in Jacksonville
#45 Business Hotel in Jacksonville
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Doubletree by Hilton Jacksonville Airport 3.5*
Number of rooms: 200
Official Description (provided by the hotel):
All of our modern guest rooms and suites feature complimentary WiFi, a 42-inch flat-screen HDTV, a plush bed and a spacious desk with ergonomic chair and multimedia hub. Enjoy a variety of onsite dining options at this hotel near Jacksonville Airport. Savor American cuisine for breakfast, lunch and dinner in Frequency Restaurant and Bar. Relax beside the outdoor pool after your arrival or after a long day. ... more   less 
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Also Known As:
Clarion Hotel Airport Jacksonville
Clarion Jacksonville
Jacksonville Clarion

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