We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Friendly staff, good stay” 4 of 5 stars
Review of Fairfield Inn & Suites Jacksonville Airport

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Save
You added Fairfield Inn & Suites Jacksonville Airport to your Saves list
Fairfield Inn & Suites Jacksonville Airport
2.5 of 5 Hotel   |   1300 Airport Road, Jacksonville, FL 32218   |  
Hotel website
  |  
Hotel deals
  |  
Hotel packages
  |  
Hotel amenities
Special Offer
Earn Rewards Points
Ranked #23 of 131 Hotels in Jacksonville
Certificate of Excellence 2014
Plantation, Florida
Senior Contributor
48 reviews 48 reviews
25 hotel reviews
Reviews in 22 cities Reviews in 22 cities
22 helpful votes 22 helpful votes
“Friendly staff, good stay”
4 of 5 stars Reviewed April 10, 2014

I stayed at the hotel because it was close to the airport and I was leaving on a very early flight. The staff was very friendly. The room was nice and spacious and very clean. The room is equipped with a microwave and fridge. The mattress was very firm, which I prefer. The pillows, however, were not of the best quality. Despite the pillows, the room was very clean and I was able to relax. One concern I did have is the air conditioning units did not do a good job keeping the room completely cool. Maybe it was my imagination, but I had the temperature set to 70 and I was hot all night long. The breakfast buffet has a wide selection to choose from.

  • Stayed April 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

175 reviews from our community

Traveler rating
    89
    53
    23
    8
    2
See reviews for
60
35
15
37
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • English first
  • French first
  • Any
English first
Brutus
Top Contributor
80 reviews 80 reviews
64 hotel reviews
Reviews in 58 cities Reviews in 58 cities
71 helpful votes 71 helpful votes
5 of 5 stars Reviewed April 8, 2014

My daughter and I were in town for a wedding for 2 nights and chose to stay closer to the airport for our early morning flight out. Everything about the hotel and our room was just terrific except the beds were a little on the hard side. Décor, service, cleanliness, breakfast, wifi all were spot on. Carpet cleanliness means a lot to me and everywhere the carpets were spotless and fresh, either newer or well maintained. In either case told me a lot about the maintenance of the hotel. My daughter, who travels a lot for business, told me she wished all airport hotels were this nice with such great shopping and dining options so close. Would stay here again in heartbeat even with the beds being a little hard for my taste.

  • Stayed March 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greensboro, North Carolina
2 reviews
Reviews in 2 cities Reviews in 2 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed March 29, 2014

I stayed with my wife several times in the past year at this hotel. New decor is nice, very good breakfast, clean rooms, lots of TV channels, and a very upbeat nght manager, Teresa who is a credit to the hotel and is helpful with a positive "can do" attitude. Excellent locatoin off 95 and lots of shopping neaby, plus EZ airport access.

  • Stayed March 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hal S, General Manager at Fairfield Inn & Suites Jacksonville Airport, responded to this review, April 7, 2014
Hello and thank you for your kind words regarding our Fairfield Inn and Suites, Jacksonville Airport. We are so glad your stay with us was memorable. Our staff prides itself in our Service Culture. We look forward to seeing you the next time you are in town.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
North Kingstown, Rhode Island
Contributor
16 reviews 16 reviews
6 hotel reviews
Reviews in 12 cities Reviews in 12 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 27, 2014

My husband and I flew into Jacksonville for a 4 night stay to attend the car show and visit friends. The location was just a few minutes from the lovely Jacksonville airport. The place was immaculate--everything was very fresh smelling--as if everything was new. The staff were very cordial and helpful, with great advice on where to eat and walk. They quickly printed out information for us. The free breakfast was delicious--I especially enjoyed the choice of yogurts and fruit. Every day there were a few changes to the array. The coffee was not to my liking, but that was a minor problem. I would definitely stay here again.

  • Stayed March 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hal S, General Manager at Fairfield Inn & Suites Jacksonville Airport, responded to this review, April 7, 2014
Hello and thank you for your kind words regarding your stay at our Fairfield Inn Suites, Jacksonville Airport. We are glad you experienced a memorable stay. Our staff takes great pride the Service Culture that Mr. Marriott instilled in his business starting in 1929. We intend to carry that tradition of hospitality well into the future.!!!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Raleigh, North Carolina
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 21, 2014

I travel a lot for business and have found my “go to” hotel at the Fairfield Inn Jacksonville Airport when passing through FL. Not only are the rooms, food and hotel decor clean, delicious, and spot on but my customer service experience is beyond comparison. I have stayed here on two prior occasions with a great staff but my latest visit is what sealed the deal. I was greeted and welcomed by Teresa upon check-in. Her hospitality is friendly, accommodating, and overall inviting. She made me feel as though I was a personal guest invited to stay in her own home. This is the best customer service I have encountered in all my years of travel! She is a superstar! I am now a big fan of hers, the hotel and Marriott and will only stay here and other Marriott hotels from now on!

  • Stayed March 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hal S, General Manager at Fairfield Inn & Suites Jacksonville Airport, responded to this review, April 7, 2014
Thank you for your review of our hotel, the Fairfield Inn and Suites, Jacksonville Airport. It was a pleasure serving you. Our staff takes great pride in providing exemplary service...Service that is worth writting about... We are so pleased that you found our staff and property to be "beyond comparison"!!!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Palm Beach Gardens, Florida
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 21, 2014

Needed a one night stay to attend a funeral and having stayed at other Fairfield Inns, readily chose this one. Used points and the room assigned was very nice looking and very clean. All was well til time to sleep and crawled into a bed as hard as a rock (and I like a firm bed). Definitely not the same type of bed I have experienced at other Fairfields (and I travel a lot!). The breakfast is the same as all other Fairfields - not the highlight of my stay.

  • Stayed March 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Hampshire
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
Reviews in 16 cities Reviews in 16 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 20, 2014

We stayed one night upon arrival at JAX and two nights prior to departure.
The room was quite basic, but it was pleasantly prepared, clean and quite satisfactory. The check-in and check-out procedures were handled very satisfactorily by pleasant and task-oriented staff members.
The breakfast (hot and cold) was good with a variety of breakfast items in an attractive breakfast area.
The shuttle service was also good.
We ate at the Milhouse Restaurant across the airport road and at the Longhorn 500 yards away from the hotel; both were quite good.
There are a number of hotels in the area that essentially provide service to JAX, but we would not think twice about selecting the Fairfield on another visit.

  • Stayed March 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hal S, General Manager at Fairfield Inn & Suites Jacksonville Airport, responded to this review, April 7, 2014
Thank you for you review of our hotel, the Fairfield Inn and Suites. We value your patronage and your thoughts regarding our staff and our hotel. We take great pride in our Service Culture and we are glad you noticed. We look forward to see you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Fairfield Inn & Suites Jacksonville Airport? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Fairfield Inn & Suites Jacksonville Airport

Address: 1300 Airport Road, Jacksonville, FL 32218
Location: United States > Florida > Jacksonville
Amenities:
Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 On the Beach Hotel in Jacksonville
#16 Romantic Hotel in Jacksonville
#30 Family Hotel in Jacksonville
#35 Business Hotel in Jacksonville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Fairfield Inn & Suites Jacksonville Airport 2.5*
Number of rooms: 107
Official Description (provided by the hotel):
Come and see our Fairfield Inn and Suites by Marriott, conveniently located by the Jacksonville Airport. Allow us to introduce you to our professional staff who will greet you with a friendly smile and a warm welcome. Our hotel has a bright and vibrant atmosphere complemented by a full hot breakfast buffet, complementary wifi, a fitness center, outdoor pool and sunny patio to help make your stay the best value Marriott has to offer. We look forward to serving you. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Expedia, Priceline, Hotels.com, Orbitz, Marriott and Odigeo so you can book your Fairfield Inn & Suites Jacksonville Airport reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Fairfield Inn Jacksonville Airport Hotel Jacksonville
Fairfield Jacksonville
Jacksonville Fairfield Inn

Owners: What's your side of the story?

If you own or manage Fairfield Inn & Suites Jacksonville Airport, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.