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“Exceptional Service” 4 of 5 stars
Review of Fairfield Inn Jacksonville Airport

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Fairfield Inn Jacksonville Airport
2.5 of 5 Hotel   |   1300 Airport Road, Jacksonville, FL 32218   |  
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Free Parking
Ranked #14 of 131 hotels in Jacksonville
Ankeny, Iowa
Top Contributor
67 reviews 67 reviews
24 hotel reviews
Reviews in 27 cities Reviews in 27 cities
41 helpful votes 41 helpful votes
“Exceptional Service”
4 of 5 stars Reviewed October 16, 2012

Stayed here one night in October. I have stayed in many hotels in this mid-level price range what sets this property apart is the outstanding staff. The front desk staff was very welcoming and friendly. I have to mention Levelle who works the breakfast room for her outstanding customer service. Normally at breakfast in this level hotel you feel as though it is a necessary evil to serve you, not Levelle who personally greets each guest and makes sure you have everything you need without being cloying or intrusive, I would definitely stay here again if the need arises! The rooms are clean with standard appointments. The fitness center is very well equipped with video screens on the cardio equipment AND free headphones. There is also a nice set of free weights and an adjustable bench, water and towels. My room was on the first floor and still quiet.

  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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129 people have reviewed this hotel

Traveler rating
    64
    40
    19
    5
    1
See reviews for
40
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • French first
  • Any
English first
Jacksonville, North Carolina
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed September 23, 2012

The staff were very friendly and the breakfast was delicious. I got a room that had two full size beds, it was sufficient. It was an average room. The staff truly made up for the lack of updates for each room. They were very friendly and helpfull. It's not dirty by any means, just expected more of an updated room.

Room Tip: Great location for walks to resturants (drive if you would like as well). Very close to the highway...
See more room tips
  • Stayed August 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, Georgia
Top Contributor
72 reviews 72 reviews
8 hotel reviews
Reviews in 26 cities Reviews in 26 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed September 11, 2012

We stayed there for a night, to catch our Carnival cruise to the Bahamas. This hotel offers free parking and provides shuttle service to the cruise port.
The room was clean and nice. Breakfast was good, couple of restaurants within walking distance.

  • Stayed September 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kansas City
Top Contributor
67 reviews 67 reviews
24 hotel reviews
Reviews in 33 cities Reviews in 33 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed September 9, 2012

The manager even shuttled me down several blocks to pick up a 6pack !!
Breakfast was much better than most.
Pool was not much.
The free airport shuttle was FAST and the shuttle to the cruise ships was cheaper than others.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Savannah
Contributor
15 reviews 15 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 8, 2012

The only complaint we had was that the room felt damp when we checked in,like someone had taken a hot shower. The sheets felt damp there was a slight musty smell. We checked in late with two sleeping children who were eager to get into bed so we kept the room and left the window open to let it air out. Overall it was not bad for $79 per night considering the wonderful breakfast, friendly staff, and heated pool/sauna.

  • Stayed September 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Amsterdam, The Netherlands
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 20, 2012

Stayed here while travelling. Shuttle came immediately to pick us up. Friendly staff was very helpful in all ways. Facilities fine- room comfortable and beds fine. Clean rooms.
Breakfast was simple but enough, included in the price. Free wifi and a computer in the lobby with a printer for guests use. My daughter used the gym- small but enough for a simple workout.
The shuttle brought us back the next day to the airport- left within 2 minutes of requesting it!
Would stay there again,

  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Palatka, Florida
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 18, 2012

Stayed here to catch an early flight the next morning. Front desk staff was friendly and accommodating. Was able to leave the car for 5 days free, and the shuttle to and from the airport was great! Left at 5:00 a.m (got some free breakfast to go) for the airport and on the return didn't get in until almost midnight. We didn't wait for more than 10 minutes once we called the hotel, and the driver wouldn't leave the hotel parking lot until he was sure our car started and we were on our way home. Very safe, friendly, conveniently located home away from home!

  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Fairfield Inn Jacksonville Airport

Also Known As:
Fairfield Inn Jacksonville Airport Hotel
Fairfield Inn Jacksonville Airport Hotel Jacksonville
Fairfield Inn Jacksonville
Fairfield Jacksonville
Jacksonville Fairfield
Jacksonville Fairfield Inn
Address: 1300 Airport Road, Jacksonville, FL 32218
Phone Number:
Location: United States > Florida > Jacksonville
Amenities:
Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Business Hotel in Jacksonville
#44 Family Hotel in Jacksonville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Fairfield Inn Jacksonville Airport 2.5*
Official Description (provided by the hotel):
Come and see our newly renovated Fairfield Inn and Suites by Marriott, conveniently located by the Jacksonville Airport. The hotel features ALL NEW ROOMS and a Contemporary Lobby completed August of 2013!! Allow us to introduce you to our professional staff who will greet you with a friendly smile and a warm welcome. Our hotel has a bright and vibrant atmosphere complemented by a full hot breakfast buffet, complementary wifi, a fitness center, outdoor pool and sunny patio to help make your stay the best value Marriott has to offer. We look forward to serving you. ... more   less 
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