We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 132 Jacksonville hotels

SpringHill Suites Jacksonville Airport: Traveler Reviews

3.0 of 5
13550 Airport Court, Jacksonville, FL 32218
Hotel website
Hotel deals
Hotel amenities
Special Offer
Earn Up to 2 FREE Nights
SpringHill Suites Jacksonville Airport
Enter dates for best prices
Check-in Check-in Check-out Check-out
Show Prices
Compare best prices from top travel partners
SpringHill Suites Hotels.com Travelocity
and 8 more sites!
84%
Ranked #30 of 132 hotels in Jacksonville
Most recent review
5 of 5 stars Reviewed February 3, 2013
Lonnie S Conneaut Lake
Write a Review

138 reviews from our community

    Trip type
Traveler rating
    64
    53
    15
    1
    5
Date Rating
Conneaut Lake
Contributor
16 reviews 16 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
9 helpful votes 9 helpful votes
“Loved this hotel!”
5 of 5 stars Reviewed February 3, 2013

Stayed here Jan 27th pre cruise. What a nice hotel!!! I kind of wished we had a little longer to just relaz and enjoy the room! Hoping they keep up the hotel beacause I am looking forward to my next visit!

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Lonnie S about SpringHill Suites Jacksonville Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ddaem
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
“Clean Hotel... Don't forget anything!”
3 of 5 stars Reviewed January 15, 2013

We stayed at this hotel on 12/24/12. Hotel was clean. Staff was efficient/courteous @ check-in.

My only complaint is that I left my IPod on the counter and it was never turned into the hotels lost and found. I realized I left it only two hours after we checked out. I called the hotel and was told it hadn't been found when the room was cleaned. I requested they look because it was in the back corner of the coffee counter and it's easy to miss. The staff wasn't too receptive. I called back one time for the next two days but I was told it was never turned in :(

Room Tip: Stay away from elevators
See more room tips
  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask ddaem about SpringHill Suites Jacksonville Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ssjaxairportgm, Manager at SpringHill Suites Jacksonville Airport, responded to this review
January 18, 2013
Thank you for your concern and feedback regarding your stay with us and lost item. Anytime an item is found in a guest room the staff turn it in to lost and found where it is logged and stored in a safe place. Our staff are well trained on these procedures to ensure that all items are turned in, however we are not responsible for items left in the room. I am very sorry that your item was not found by the manager who searched the room.

Thank you for taking the time to express your concerns. We appreciate all customer feedback.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto
Top Contributor
122 reviews 122 reviews
21 hotel reviews
Reviews in 38 cities Reviews in 38 cities
53 helpful votes 53 helpful votes
“Great Value”
4 of 5 stars Reviewed January 4, 2013

The price was incredibly reasonable here. It was located near shopping and restaurants. It is a clean hotel with nice rooms that are comfortable. I was at the end of a long day of driving and it was a welcome sight. While it was not a destination, it was a great place to rest for the night.

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
Ask Maxspeed about SpringHill Suites Jacksonville Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paonia, Colorado
Top Contributor
54 reviews 54 reviews
13 hotel reviews
Reviews in 22 cities Reviews in 22 cities
23 helpful votes 23 helpful votes
“three good nights and a night from hell”
3 of 5 stars Reviewed January 4, 2013

We were in JAX for the Gator Bowl, and had booked four nights at the airport Springhill Suites due to a late flight in and an early flight out. We are gold level Marriott customers and have had great experiences at a lot of Marriotts. Three nights went very well with quiet nights, good breakfasts, and the wonderful Marriott bed.

We had to be at the airport at 5 a. m. so we retired early on the 4th night. Next to us was a person playing LOUD rap music. We have NEVER experienced this type of noise at a Marriott property. Not being able to sleep we called the front desk and they said they would contact the adjoining room - which they didn't as the music (using the term loosely) continued. We contacted them again - also to NO avail. Finally we made up the sofa bed which was farther away from the wall in order to grab a couple hours sleep.

Note - this is NOT our typical Marriott experience. However, it was a bad one - the worst night ever in a Marriott. And I am surprised the night staff did nothing about it.

Overall, this is a nice property with a great breakfast hostess! It is also conveniently located to the interstate and the airport.

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
See 4 more reviews by Russell_12 for Jacksonville
Ask Russell_12 about SpringHill Suites Jacksonville Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ssjaxairportgm, Manager at SpringHill Suites Jacksonville Airport, responded to this review
January 18, 2013
Thank you for taking the time to tell us about your stay. I do apologize for the issues you experienced during your last night with us. Anytime we receive a noise complaint we try to quiet the other party to the best of our ability however sometimes this does not work. I am very sorry that this was your experience during your last night and we were unable to get the other guests to quiet down. We appreciate your loyalty to Marriott and hope you will give us another chance on your next trip to Jacksonville.

Thank you again for your feedback.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Winston-Salem, NC
Senior Contributor
22 reviews 22 reviews
18 hotel reviews
Reviews in 20 cities Reviews in 20 cities
10 helpful votes 10 helpful votes
“Nice Property”
5 of 5 stars Reviewed January 1, 2013

Enjoyed this hotel for one night before our cruise from Jaxport. Nice hotel, interior lobby and room were nice and clean. Paid $20 per person round trip for shuttle service to and from hotel while we kept car there. Breakfast was chaotic and we couldn't find room so took some food back to the room to eat. Good area with a lot of hotels, try Millhouse Restauraunt which is just across the street, $1.99 drinks every day!!!!!

Overall, I'd stay here again.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
Ask kmodares about SpringHill Suites Jacksonville Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
 
 
SpringHill Suites Jacksonville Airport
Check-in Check-in Check-out Check-out
 
 
Wingate by Wyndham Jacksonville Airport
Great value on a similar hotel
Jacksonville, FL
4 of 5 stars 192 Reviews
Show Prices
Still looking for a hotel?
Highly rated hotels in Jacksonville
Trendy
Holiday Inn Express & Suites Jacksonville - Blount Island
Holiday Inn Express & Suites Jac... 4.5 of 5 stars 114 reviews
Family-friendly
Sleep Inn & Suites - Jacksonville
Sleep Inn & Suites - Jacksonvill... 4.5 of 5 stars 107 reviews
Romantic
Country Inn & Suites By Carlson, Jacksonville
Country Inn & Suites By Carlson,... 4.5 of 5 stars 86 reviews
Luxury
Staybridge Suites Jacksonville
Staybridge Suites Jacksonville 4.5 of 5 stars 167 reviews
Show Prices ABS:HotelCheckRates-d1165021?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d1549318?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d120177?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d816772?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Travelers also viewed these Jacksonville hotels
Hampton Inn & Suites Jacksonvill... 4.5 of 5 stars 112 reviews Wingate by Wyndham Jacksonville ... 4.0 of 5 stars 192 reviews Fairfield Inn Jacksonville Airpo... 4.0 of 5 stars 87 reviews Courtyard by Marriott Jacksonvil... 4.0 of 5 stars 55 reviews
Show Prices ABS:HotelCheckRates-d610906?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d261234?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d88401?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d88402?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
View all 132 hotels in Jacksonville, ranked by popularity

Been to SpringHill Suites Jacksonville Airport? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about SpringHill Suites Jacksonville Airport

Also Known As:
Springhill Suites Jacksonville Airport Hotel
Springhill Suites Jacksonville Airport Hotel Jacksonville
Springhill Suites Jacksonville
Address: 13550 Airport Court, Jacksonville, FL 32218
Phone Number:
Region: United States > Florida > Jacksonville
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#31 Family Hotels in Jacksonville
Price Range: $
Hotel Class:3 star (3*)
Reservation Options:
TripAdvisor is proud to partner with Marriott, Hotels.com, Travelocity, Expedia, Booking.com, Venere, Agoda, Cheap Tickets, Priceline, HotelsClick and Tingo so you can book your SpringHill Suites Jacksonville Airport reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage SpringHill Suites Jacksonville Airport, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
SpringHill Suites Jacksonville Airport
Enter dates & see best prices*
Check-in Check-in Check-out Check-out
Show Prices