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“Nice room for overnight awaiting cruise” 5 of 5 stars
Review of SpringHill Suites Jacksonville Airport

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SpringHill Suites Jacksonville Airport
3.0 of 5 Hotel   |   13550 Airport Court, Jacksonville, FL 32218   |  
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Ranked #37 of 131 Hotels in Jacksonville
Certificate of Excellence 2014
Cincinnati, Ohio
Senior Contributor
22 reviews 22 reviews
13 hotel reviews
Reviews in 14 cities Reviews in 14 cities
66 helpful votes 66 helpful votes
“Nice room for overnight awaiting cruise”
5 of 5 stars Reviewed June 19, 2012

My family just stayed here for one night awaiting a Carnival Cruise to the Bahamas. The hotel was nice, clean, and the staff were efficient and helpful. The room had two queen size beds plus a pull-out couch in a somewhat separate seating area. The room also had a small bar area. Bathroom was fairly standard and clean. The hotel has a free breakfast with a nice array of foods (cereals, make-your-own waffles, yogurt, danish, milk, juice, cofee, teas, fruit, etc.) The hotel also has a very modest business center with a computer and internet access, a decent work-out room with a couple of treadmills and an eliptical machine, and laundry facilities (washer/dryer). We had a leisurely morning since our cruise didn't depart until later in the afternoon and spent some time sitting around the pool - which was pretty standard, but nice. We had no complaints with the hotel or the service and the rate was very fair for the facilities. Note: in looking for the hotel we found that Google maps (which is the basis for our GPS system) defaults to Airport Terrace Drive - NOT Airport Court, which is where the hotel is actually located. Airport Terrace Drive is a small street with a few mobile homes located by a small "executive" airport, not Jacksonville International. The hotel staff were able to quickly redirect us when we found our mistake.

  • Stayed June 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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228 reviews from our community

Traveler rating
    104
    82
    27
    6
    9
See reviews for
84
47
11
48
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • English first
  • German first
  • Any
English first
1 review
5 of 5 stars Reviewed June 4, 2012 via mobile

Room was clean and spacious. Bathroom had plenty of hot water. The bed was very comfortable. Service was great. The breakfast included hot items (eggs and sausage) and also waffles. Would return here if in the area again.

Stayed June 2012, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Davenport, Iowa
Top Contributor
80 reviews 80 reviews
16 hotel reviews
Reviews in 31 cities Reviews in 31 cities
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed June 3, 2012

This is an older, more worn Springhill than most. Smallest Springhill room we have ever stayed in. Window A/C noise was awful all night long. It was clean, low cost, nice location and good (standard) breakfast.

  • Stayed June 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ada, Ohio
Top Contributor
156 reviews 156 reviews
88 hotel reviews
Reviews in 77 cities Reviews in 77 cities
98 helpful votes 98 helpful votes
3 of 5 stars Reviewed May 27, 2012

I'm always looking for good deals and good locations. I have stayed at several Jacksonville, FL airport hotels over the years and this was my first stay at the Spring Hill Suites. It's probably 3-4 years old. Although we arrived late on a Saturday night, parking was close to door. Check in was easy, staff friendly. We were put in a room at the end of a hall, view of parking lot. Hallway was cool (nice) and room was warm. It didn't take long to cool it off but a/c was noisy. Strangest thing about room was that it only had one trash container. Most hotel rooms have at least two. Water is soft and water flow was weak. Towels were hard and thin. I like soft and thick towels. Overall, okay room.

Breakfast was another matter. It was busy. Very busy. First thing when we arrived was we heard a busy staffer shout... "breakfast service ends in 20 minutes!" OK. We were done in 10. I had a bagel, lightly toasted. Wanted it to be more toasty but slow toaster. Wanted to have cereal, but cereal source was empty. Wanted coffee, but out. Food area is in a corridor of sorts. A wall separates it from dining area. Tight quarters for more than 10-12 people, and staff doing their best to keep everything fresh.

Checkout was easy... just returned cards and said goodbye.

Room Tip: You might ask for high floor, woods side.
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  • Stayed May 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Greenville, South Carolina
Top Contributor
114 reviews 114 reviews
29 hotel reviews
Reviews in 39 cities Reviews in 39 cities
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed May 21, 2012

The room is very comfortable and clean. It had everything we needed. We only stayed 1 night as we were passing through, and I used reward points so I can not comment on value. But we would stay there again. The breakfast was good for free, but they could splurge on a new toaster because the one they have took 10 minutes and had still not browned my english muffin.

  • Stayed May 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Georgia
Senior Contributor
29 reviews 29 reviews
12 hotel reviews
Reviews in 19 cities Reviews in 19 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed May 6, 2012

My family recently stayed at this location and we were very pleased. The staff is courteous and helpful; rooms are spacious, nicely cleaned and the beds are comfortable. The breakfast was excellent, with nice variety. Hot choices included oatmeal, scrambled eggs, sausage & pancakes. The standard bagels, muffins, and cold cereals were also available. I can't give a 5 for cleanliness simply because my sons said the pool needed cleaning. It bothered them enough that they basically got in, and right back out. Beyond that, I would definitely recommend this hotel!

  • Stayed May 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Canton, North Carolina
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 25, 2012

The Jacksonville Airport Springhill Suites provided excellent accomidations and amenities to the staff of Ride for Kids. They provided us with excellent rooms, training facilities and service. We will continue to use the Springhill Suites for our events in the JAcksonville area. There are excellent restaurants within a block of the hotel and a shopping center within a half mile. Even though the Hotel is very near the airport, I did not hear plane traffic. Overall an excellent facility.

  • Stayed April 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about SpringHill Suites Jacksonville Airport

Address: 13550 Airport Court, Jacksonville, FL 32218
Location: United States > Florida > Jacksonville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#29 Family Hotel in Jacksonville
#33 Romantic Hotel in Jacksonville
#46 Business Hotel in Jacksonville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites Jacksonville Airport 3*
Number of rooms: 104
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Also Known As:
Springhill Suites Jacksonville Airport Hotel Jacksonville

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