We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Always Great!!!” 5 of 5 stars
Review of BEST WESTERN Hotel JTB/Southpoint

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Save
You added BEST WESTERN Hotel JTB/Southpoint to your Saves list
BEST WESTERN Hotel JTB/Southpoint
2.5 of 5 Hotel   |   4660 Salisbury Road, Exit 344, Butler Blvd, Jacksonville, FL 32256   |  
  |  
Hotel website
  |  
Hotel deals
  |  
Hotel amenities
Offers & Announcements
Save up to 20%
Ranked #54 of 132 Hotels in Jacksonville
Brandon, Florida
Reviewer
3 reviews 3 reviews
3 hotel reviews
“Always Great!!!”
5 of 5 stars Reviewed September 20, 2012

I stay at this Best Western on a regular basis. The overall appearance of the hotel is extremely nice especially for the price. The staff are always friendly and helpful. Every room I have stayed in has been nice, clean with very comfortable beds. The breakfast buffet has a nice selection and is alway fresh and hot. This is an excellent value. I highly recommend this hotel.

  • Stayed August 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

427 reviews from our community

Traveler rating
    192
    109
    56
    33
    37
See reviews for
114
99
51
117
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (58)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Any
English first
Nalcrest Florida
Contributor
14 reviews 14 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 20, 2012

We were visiting Mayo Clinic in Jacksonville and were very happy with the Best Western. It is right off the highway and not far from Mayo. I felt the security was good and the staff were very helpful and pleasant. The room was clean and well maintained. The breakfast was good and check out was quick. I had stayed there once before and would again. Got a great price on Priceline so it was a bargain. We were delayed so we were not able to use the weight room or pool but will the next time we are in Jacksonville

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Georgia
Contributor
15 reviews 15 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 3, 2012

My spouse and I stayed at the Best Western JTB/Southpoint on our way to Orlando. We stayed at this hotel in Novemember of 2011 and chose to stay again based on our experience. When I checked in, I saw that my name was posted as the guest of the day. After arriving in our room, I received a bag of snacks and a mini LED flashlight keychain as part of my being guest of the day. Our room was a bit cramped, though it suited our purpose for an overnight stay. I checked the bed and surrounding area for creepy-crawlies and did not find anything suspicious. I was pleased to see the this hotel welcomes pets and took advantage of the free in-room wi-fi. The continental breakfast was adequate and we were able to check out quickly. I booked our hotel during a special, so we paid around $60 to stay overnight in a clean, well-maintained hotel. It was a great bargain, and we will stay here again in the future.

  • Stayed August 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BestWesternJTB, General Manager at BEST WESTERN Hotel JTB/Southpoint, responded to this review, November 2, 2012
Good Day!

On behalf of our Southpoint Team, I wish to express my thanks for completing a review on our hotel. IT is always a wonderful morale boost for the team here to read that our guests have had a wonderful stay. It is truly what our jobs are about!

Each team member dedicated to keeping the spirit of hospitality at our main priority. We want your stay to be memorable and our value to shine through.

Thank you for being a repeat guest and for choosing our hotel when traveling in the Jacksonville area.

We look forward to hosting you again.

Warm regards,

The Staff and Management of the BEST WESTERN Hotel JTB/Southpoint
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Yorktown Heights, New York
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed September 3, 2012

The Best Western was very nice. The desk person went out of her way to give us directions to nearby restaurants. The room was clean, and the bed was comfortable. The hotel itself looked upscale and immaculate. We got an excellent deal on the accommodations for the price we paid through the Auto club. We would definitely stay here again!

  • Stayed July 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BestWesternJTB, General Manager at BEST WESTERN Hotel JTB/Southpoint, responded to this review, November 2, 2012
Greetings!

Please allow me to express our thanks for such kind compliments and review of our hotel. Our team here has invested a great deal of personal pride in bringing our property to the level it has achieved and it is truly rewarding to receive such praise from our guests. It definitely makes the difference in our day! I have shared this with all of our staff to allow them to see how going above and beyond in maintaining our property makes a real difference for our guests.

It would be a pleasure to host you any time you are in our City. We know you have many options and we value you as our guest.

Warm regards and safe travels...

The BEST WESTERN Hotel JTB/Southpoint Family
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Florida, USA
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 20, 2012

We stayed here several times now when we have had to go to Mayo Clinic. We have consistently found this hotel to be clean, very comfortable beds and friendly staff. Very nice for the excellent price we got on hotels.com.

  • Stayed August 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed August 1, 2012

Towels were wet in my bathroom. (did they wash them or just fold and rehang? no clean smell)
Room smelled of some kind of sickly sweet body spray? (unsettling in its pervasiveness)
Lobby and common areas very well redone recently while rooms just have a new coat of paint, also bathroom is dated and has rust stains, cracked grout, but no mold.
TV is a CRT joke, 22" and would be good company for a VCR or Betamax.
Arrived alone at midnight with a 5 y/o and a 9 mo. old, the security guard and night manager just watched me unload the car and carry the (previously sleeping) baby and child in each arm while pushing the luggage cart alone to the elevator. Help wasn't expected but the offer would have meant a lot.
Not the kind of place you would want to walk around on the carpet barefoot before bed, but the linens on the bed were neat/clean/new.
All in all, not the worst hotel i've stayed in (by a long shot) and the price was excellent when free breakfast was factored in...even if the eggs were powdered and cut into triangles...wut.

  • Stayed July 2012, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BestWesternJTB, General Manager at BEST WESTERN Hotel JTB/Southpoint, responded to this review, November 2, 2012
Good Day!

We appreciate your TripAdvisor review. We pride ourselves on providing a leading value in the market while keeping our guests comfortable and satisfied.

Please accept my thanks for taking time out of your day to send in your comments. We hope that when you are in the City that you will again select our hotel. It would be our pleasure to have you as our guest again.

Yours in hospitality,
The BEST WESTERN Hotel Southpoint Family
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Biloxi, Mississippi
Top Contributor
71 reviews 71 reviews
12 hotel reviews
Reviews in 24 cities Reviews in 24 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed July 27, 2012 via mobile

We won this hotel off hotwire. We didn't know which hotel we was going to get....we gambled and won! Great hotel. Breakfast alone is worth staying there oh and the hot water too. Only complaint I would have would b the fan in our bathroom was really loud, but really who cares with everything else that was so good. Awesome location and easy access to everything would stay here again everytime I visit!

  • Stayed July 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay

Been to BEST WESTERN Hotel JTB/Southpoint? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about BEST WESTERN Hotel JTB/Southpoint

Address: 4660 Salisbury Road, Exit 344, Butler Blvd, Jacksonville, FL 32256
Phone Number:
Location: United States > Florida > Jacksonville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#31 Business Hotel in Jacksonville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Hotel JTB/Southpoint 2.5*
Number of rooms: 183
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Expedia, Hotels.com, Cheap Tickets, getaroom.com, Despegar.com, Booking.com, TripOnline SA and Tingo so you can book your BEST WESTERN Hotel JTB/Southpoint reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Jtb / Southpoint Hotel Jacksonville
Best Western Jacksonville
Jacksonville Best Western

Owners: What's your side of the story?

If you own or manage BEST WESTERN Hotel JTB/Southpoint, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.